Pertschy Palais Hotel

Location is perfect. Rooms are old. I can understand the vibe of an ancient hotel but toilets are very old dated. Staff is nice except one young woman with green glasses who was very arrogant and not nice when we asked about a location.

No AC!!! Pertschy Palais Hotel is in a fantastic location, just a 5-minute walk to public transport, and most of the beautiful sights are within walking distance. The staff were lovely overall, and the lobby offers free tea and coffee, which is a nice touch. The breakfast was decent as well. However, the hotel gets extremely hot in the summer since there’s no AC—just a fan that really doesn’t do much. Overall, great location, but be prepared for the heat in summer!

I booked a room six week ago and paying 620€ for 4 nights. Sadly the room was for one person, so contact the hotel for change in a double room. When I reserved the first time the price was around 700/800€ for the double. After my mistake I have no chance to refund by the hotel and they ask me 800€ extra saying there was the last one room.|When I have made the check-in there was a lot of room available and their cost around 1000€.|I have paid more than 1400€ for 4 nights. I’m feeling scammed, infact the price of 355€ a day is exaggerated considering normally you ask 200€.

Nice hotel, wonderful location, staff and breakfast was good, lots of variety. Only issue was no air conditioning, but we did have a fan to cool room.

Such a great surprise stay. Total castle vibes! Be aware that there’s no AC, but even on a really hot night the room stayed cool. Cold shower and the fan made it fine. Only reason I dropped a star from the service was that the man at the desk in the morning was quite rude compared to the lovely folks we met the night before. Also, the complementary water had run out and we were offered bottles but not told we needed to pay. (Which we were happy to do but I don’t like the surprise.) Overall, a great pick and I would absolutely recommend!

The best thing about this hotel is the location, its beside everything. It is definitely a 3 star. The whole decor is so old and outdated. The carpets in bedroom was so faded should b replaced with tiles or lino which would be more hygienic. The bed was comfy but the pillows were like pancakes. The shower was great very powerful. The breakfast was very good. The free tea and coffee in reception is a nice touch. This is a family run hotel but I don't see the family have any interest or take notice of the bad reviews. They need to start updating everything before it gets to run down. Staff on reception could b a bit more pleasant as they are the first contact at hotel

We stayed here for four consecutive days, and the Sri Lankan staff member with glasses at the restaurant was exceptionally friendly. Please convey our gratitude to her.

I absolutely adored the staff. They were really kind and nice. Special thanks to the staff at the restaurant. The hotel is at an excellent spot and it's easy to go around everywhere. You can walk almost everywhere but if needed you can have access to bus and trains.