Pertschy Palais Hotel

We chose this hotel because of the very Viennese decor. The interior is lovely, pastels, gold touches and the right amount of kitch. |The room had everything we needed except for airconditioning. There was a heatwave and the room was very hot. A fan was provided but did not cool the room down at all. Sleeping with the window open was a bit loud, there are busses and other traffic in the road below, also in the night. |The bed was comfortable, the bathroom was sufficient. |Cleanliness was not perfect. No mattress protector, some stains on the towels, a bit of grime in the bathroom. |Staff was friendly. Breakfast was good. The lady in the breakfast room did every effort to make you comfortable and take care of a clean table and nice breakfast. |I would consider returning to this hotel, but not in summer.

The hotel is perfectly located in the heart of the city, making it easy to explore everything on foot. The staff are extremely kind and always ready to help with a smile. Breakfast was delicious, with plenty of choice and great quality. Highly recommended for both short and longer stays!

It's a good place if you want to stay in the very center of Vienna. Overall: + friendly service + clean rooms + decent breakfast and coffee + location + good wifi + possibility for early check-in + possibility for storing your luggage after check-out +/- pricing (you're paying for location) - no AC (at least not in my room), really hot during summertime - noisy (especially during night time and erly mornings) - thin walls (I could easily hear a guy next door snoring loudly) - requires renovations (old furnitures, carpets and so on) - one elevator only (in which one can smell mold if the elevator is coming from the basement level) - in my room there was no hot water for last 24 hours

The location is everything about this place. Very central, excellent place to explore the city. Rooms are tidy and fine. Nothing special. People complain about the price and the room, you're paying for the location and a room the is fine. Only part that we didn't really appreciate is that there was a place to smoke near our room and we could smell it sometimes. Breakfast was very nice and brings a lot of value to this hotel.

I spent here a weekend with my familly. The hotel is very well located, in the middle of Ringstrasse and two steps from Hofburg Palace Even the building is old, the rooms are very well decorated and the breakfast is very good. The rooms are very clean and the pillows and the beds very comfortable. I recomand this hotel.

We visited the hotel in early June. |I echo what a lot of people have said about the location of the hotel. |Where I do depart from what people seem to be saying is the quality of the hotel. For what we paid it was very good value. |Rooms were immaculate with good maid service. |Staff very friendly. |Buffet breakfast was very good with plenty to choose from. |Good break.

We arrived late and the hotel we originally booked already closed their reception. We stopped by Pertschy Palais Hotel. Their reception was fully staffed at 2am and they were able to accommodate us with a room, for a better price that included free breakfast. Very friendly staff and the location can’t be beat for the price.

The front desk had rooms but lied to our faces, refusing an upgrade. They smiled at previous guests but turned cold when we arrived. We asked for a company invoice from the start - they ignored us and later denied it. Rooms are dirty .