Arwa M.
Google
I would like to sincerely thank Shurooq for her outstanding support during our stay. She made the check-in process incredibly smooth and effortless, and welcomed us with genuine warmth and professionalism. Her kindness and attention to detail truly set the tone for a wonderful stay. I would also like to compliment to Zakaria, who was equally welcoming and made us feel at home right away. Together, they created a very positive first impression of the hotel, and we deeply appreciate their excellent service.
In addition, I would like to share my appreciation for the housekeeping, specially Khadija. The room was always kept perfectly clean, well-organized, and very comfortable. Her hard work, attention to detail, and thoughtful touches did not go unnoticed and truly enhanced our experience.
Overall, the hospitality and dedication of both the reception and housekeeping teams made our stay exceptional. Thank you for the warm welcome and excellent service.