Mabel C.
Yelp
The store itself looks nice, and at first I felt like I could get lost in here... except for the customer service of Peter Miller. Go to PaperHaus for your sketch book needs. It's AH block north.
It started off well. I wandered in, excited that there was an architecture book store, right near me. My boyfriend is an architect, and had recommended some great literature, none of which I could find in the Seattle Public Library; I just wished I had the list of recommended books on me.
While browsing, he even asked me if I wanted to see anything, or had any questions. Twice. So I thought, well, I might as well ask, since they were so friendly, and not that busy either.
So I mentioned the boyfriend, his birthday was a month away, how I didn't know architecture, but maybe PM could help me find something. Something modern, in the style of, blah blah. And he turned around and started to look, and conversationally I mentioned I'd just have to make sure my boyfriend didn't already own the book. But hey, Peter Miller had been so obliging, and I was about to tell him how I was excited to have found this store.
And he turned around and psuedo-affably said, then why don't you come back when you're ready to buy something, and we'll find a book that is so new, he won't possibly have it.
I didn't ask for something new, I wanted something good. Something in the vein of the books I knew my boyfriend had, but that he didn't already have. And didn't YOU ask me if I had any questions?
Looking at the reviews, you're all waxing poetically about the sketchbooks (and I can tell you the customer service in PaperHaus, just up the street, is much better), or you're talking about how skanky/rude Peter Miller is, especially if you just want to think about the book purchase for a week. Put me in the latter camp.