PetSmart

Honestly Petsmart is our Go to store for anything regarding our pets and the staff are always so welcoming Just recently welcomed a new member to our family and PetSmart was there to help us in adoption and getting all we needed for our newest member. Also found a nice item we are using for our litter that is a vault that a associate pointed out for us Says for food but works good for storing litter as well and dont have to deal with tons of bags or that Not to mention we fell in love with the ease of the PetSmart app rewards and all the offers available.

We lost a cockateil on Monday, and our two boys were crying out. Today, we brought them to 4 different stores before they were picked. Our last stop was the jackpot!! We adopted a baby Cinnamon cockateil, and they all are getting along wonderfully!

Shoutout for Lance, working the front register on 7/5/25. Very welcoming when we walked in and sweet to our pup but really shined at checkout—I was buying a weird amount of many things (to donate to the humane society) and Lance was careful to make sure I took advantage of all the available deals. I ended up turning around to spend even more with my savings (#girlmath). Thanks to Lance for being so kind and helpful!

I love this location on the east side of Sioux Falls. The staff is nice and helpful. I get all my cat , dog and turtle 🐢 food at pet smart. They also have grooming at this location. I would recommend them for grooming. All of my dogs have been groomed here.

Chronically understaffed for check out put Kaleb runs self checkout like it's the navy. (Great)

Makayla was so helpful and nice! She made our visit very special. We will definitely be returning!

Super unsatisfied with our AussieDoodles groom! We were super pleased with her puppy cut the first time but Riley P did not do at all what we asked! Here are the before and after… I am still not convinced we got the same dog.

This is an average Pet store with over priced pet foods (limited selection of specific brands). There are plenty of toys, treats (not many actually healthy for pets) leashes, collars and the like along with all other sorts of Pet supplies. There is a dog groomer service on site also. They allow The Kitten League (TKL) adoption agency and perhaps others to bring their pets in for adoption (sale). We did adopt a kitten "Linus" from them. PetSmart has a good location on the East side.

Grooming dept not only changed times, but changed locations. I arrived 30 minute before the appointment and stood outside for 30 minutes waiting for someone to show up. Original appointment was for 7:30. They changed it to 8 Am, and the sign on the store said grooming opened at 7 AM. Then after they finally arrive at 7:58, I was told the appointment was for the other store across town. They called them and told them I was coming. So I drove though morning traffic 6 miles across town only to be told I was 19 minutes late, and I was only allowed to be 15, and the appointment was canceled. There was only one person in the store. (4 minutes??!!!), and the groomer wasn't even there yet. The girl said, me being late screwed up their schedule and I'd have to reschedule. And they were booked out two months. Now my dog will be way passed his grooming cycle and extra shaggy. And most likely have matting causing him to have to be cut short and not the traditional cut. I found another groomer two weeks out. PetSmart lost a customer for life. And I have two dogs I groom regularly. I guess they don't need loyal customers.

We brought our kitten here yesterday. The staff was amazing. We asked about trimming her nails and they brought out a staff member who showed us how to. Another staff member helped us pick out litter and food. It was a really experience and eased some of our anxiety about getting a kitten! We live in Minneapolis but visit Sioux Falls frequenly and will definitely be back!

I bought a leopard gecko from this store and they reccomended this "special" expensive sand to help digestion. After ~6 months, my gecko stared to become sick, and only a week after we noticed something was wrong, he died. When we did more research, we learned that the type of sand was the reason it died because it got stuck in the lizards digestive track. Never going here again and fuck you to the employee which told us to buy that sand.

We were staying a few days in Sioux Falls and our two dogs needed grooming. I was apprehensive leaving them with a new groomer, but my terrier was needing some grooming love. They took excellent care of my dogs, calling me to give updates. They were friendly and professional. I cannot say enough good things about them.

Amazing environment! Friendly helpful staff! You can tell that they truly love their jobs! The animals from feathers to fins are well taken care of! And they price match any store as long as it has an actual building (no Amazon). You just need to be able to pull up the ad on your phone.