Phi Hotel Canalgrande

Our stay at the Phi Hotel Canalgrande was relaxing and the friendly attitude of the staff greatly contributed to that feeling. The room was well equipped, spacious and the bathroom roomy and comfortable. Position is just right in the centre of the city and everything notable in Modena is within reach. Lots of restaurants, shops and facilities nearby. A bonus for the welcome corner and its refreshments always available and a real pleasure after a day out. Call well in advance should you need to reserve a parking lot in the hotel because the number of places available is limited!

We've stayed at Phi Hotel Canalgrade in Modena several times. We've always had a very good experience. The staff are helpful and friendly. The rooms are comfortable and clean. The location is perfect (although the evenings can be loud with pedestrians walking by at night, especially on the weekends).

The hotel is located in close walking distance to all historical/cultural sites and the main shopping street. The front desk is very friendly and helpful. We discovered that the shower doors in our room were broken, and they moved us quickly to a larger upgraded room. The room is quiet and comfortable. They offer a plentiful breakfast with tables in an outdoor garden. Hotel has the feel of an old, classic Italian hotel which we enjoyed.

The two rooms I saw were rough. Courtyard is updated and lovely as is the breakfast room downstairs. The service is excellent and good was lovely. I saw only two rooms and I can't give them more than two stars. Dingy walls, smelly and hard beds...like hard. Beyond firm. They were clean but old carpet and unpainted walls made them unappealing and not the flour stars I was expecting. I hope they plan to update all the rooms. Fantastic location though in the heart of the old city.

Great location, interesting hotel. Yes it's pretty dated and needs a big old lick of paint but it's got it's own charm. Rooms are just ok but the outdoor courtyard and breakfast areas are nice. Breakfast was plentiful and delicious. |Our room was big, sheets were clean but I was appalled by the dirty carpet. Stains everywhere and it hadn't been vacumed in a long time. Also the toiletries in the shower and basin smelled gone off. |However, we overlooked this and enjoyed our stay here.|Modena itself is lovely to wander through. Amazing food and nice vibes.

Great location with parking available. The service and breakfast were first rate. The heat in our room didn’t really work. However, still a nice place to stay.

The hotel is conveniently located in the old town of Modena, within a kilometer from the train station and close to attractions and restaurants. We booked the room for one night. The consierge was very friendly and competent as she checked us in. We loved the furnishings and architecture inside. The room came with breakfast the next morning as well. The room itself was quiet and comfortable, and was newly remodeled. However, there were limited outlets to charge our devices. There were no outlets by the nightstands so my wife had to charge her phone on the floor. I found another outlet behind the television so was able to charge my devices on the desk. You'd think that, given the recent remodel, that someone would have realized the room needed more convenient outlets. The service was excellent. We asked for a couple of extra pillows and they were brought up within about 10 minutes or less. The restaurant was closed on Sunday so we ate at a little restaurant near the hotel. Afterwards we had a couple drinks at the hotel bar, which closed rather early for a bar, about 8pm. The next day we had breakfast and it was very good. There was a variety of dishes both savory and sweet. We went to check out and unfortunately got a trainee. The other person at the desk kept helping people who came in after us while the trainee struggled and took quite a long time to check us out. The other person's attitude was that he didn't want to be bothered when we asked him a question. I would have given the service 5 stars if his attitude hadn't been so bad. On the whole, we will definitely stay there again the next time we're in Modena.

Deeply disappointing hotel. From the Abba music in the foyer to the undrinkable coffee at breakfast to the noisy shouting from the street at 3 am that went on for hours, this fine old building and location deserve better, esp at £200 per night. The paintwork in our room was peeling, one of the bedside lightbulbs needed replacing and the whole place smelt unpleasantly of cigarettes. The staff seemed depressed and listless. Avoid!