Phi Phi Harbour View Hotel

Okay so I would take some of these reviews lightly. I am very particular about my lodging. This Hotel has one of the most amazing locations on the island of the central to get to everywhere whether it's by land or boat. Swimming pool is one of the best on the island (plenty of pool towels) as is the staff! Yes, maybe there's a few dating issues with the hotel but, it carries a mid-century modern look but our room was clean and it had a small refrigerator. If You keep the air conditioning on, there isn't a humidity problem. The beds are hard, I'm not going to dispute that but overall, we had a blast here and loved it's location and the wonderful staff! I would say they probably ready for some new lounge cushions out by the pool but That's the worst you experience, you're going to have a blast!

We got the best room with a view 🏝️. This hotel is located on a party island, so it can be quite noisy from outside until around 2:00 AM. Luckily, I had earplugs with me, which helped a lot. Breakfast is only available until 10:00 AM, which felt a bit early. The air conditioning is also quite noisy, even on the lowest setting. Additionally, there is a kind of connecting corridor between rooms, which makes it easy to hear other guests talking, making phone calls, or playing music. That said, we were given a beautiful room with an amazing view. The bed was very comfortable, and the room was cleaned very well every day. The swimming pool is large and beautiful, although the sun loungers could use an update. The location is perfect — only a 5-minute walk from the pier, and the pool is located directly on the beach, which is a big plus. One small thing we found a bit strange was receiving a call at 10:30 AM reminding us to check out before 11:00 AM. Overall, it’s a good hotel for staying a few days, especially if you don’t mind some noise. 👌🏼😊

At first, we were worried because of some reviews. However, what we found was fortunately the complete opposite. Extremely friendly and helpful staff, clean and sufficiently modern rooms. The breakfast was really good too. I believe that in the last two years there has been a change in management or renovations. The only negative point: the hotel hosts many young Israelis which are known (not all of them, of course) to be loud and obnoxious and do not respect quiet hours. Nevertheless, I would still recommend the hotel because of the positive points mentioned and its excellent location. However, I would suggest that the hotel reconsider its target customer group.

We are Canadians, coming from Railay to Phi Phi. This is our first time to Phi Phi and this hotel was a perfect. 1- central to everything. 2- rooms and facilities are impeccably clean. 3- breakfast was included and it was good, got all the basics covered. 4- THE STAFF!! The most happy and friendly people. Always smiling and asking about our day with a big smile. 5- the perk about this hotel being so central is that if you have to go to the washroom you can just go to the hotel. Always clean! We were waiting at the harbour for our ferry and had to run back to the hotel to use the washroom and they welcomed me with open arms again hahah.

Convinient location and nice pool. However, lighting in the rooms are very poor, the beds are like sleeping on concrete. They tried to charge us 3000 baht for a stain that ran from clothing and insisted they tried to clean but knew they didn’t. Staff were not helpful or understanding. We brought to an independent laundry cleaner and paid 600 baht to clean! Lots of stray cats in around the reception and the gym is not usable and outdated! Would NOT recommend this hotel!

Surprised with some of the reviews on this hotel. We found this hotel fantastic. Massive rooms, nice and clean with a nice view. Pool area was so big it was lovely. Location of the hotel is unbeatable. Its right beside the pier and right beside the town and it leads right onto the beach. Our best hotel stay in Thailand yet.

The location is unbeatable — right by the beach and close to all the island’s main attractions, yet peaceful enough to relax and unwind. The rooms are modern, clean, and beautifully designed with amazing sea views. The staff were incredibly warm and helpful, always going the extra mile to make sure everything was perfect. The pool area is lovely, and watching the sunset from there was simply unforgettable. This hotel truly offers the best of Phi Phi — comfort, convenience, and breathtaking scenery. Highly recommended for anyone visiting this paradise!

I strongly advise travelers to avoid Phi Phi Harbour View Hotel. The conditions we encountered were completely unacceptable, and the hotel’s response was even worse. The first room we were given was in such poor condition that we immediately contacted reception. The room did not resemble the photos at all: - Old, worn, outdated furniture - Unpleasant and persistent smell - Lack of proper cleaning - Mold visibly growing on the lampshade We were shown a second room — just as bad. Then a “suite” with a rooftop terrace, which was supposed to be the hotel’s best option. Unfortunately, it was no improvement. The suite had: - An extremely hard bed with no mattress topper - Flickering lights unless multiple lamps were on - Dirt and sand in several areas - No WiFi in the room - No outdoor furniture on the terrace despite being advertised - A defective and unhygienic jacuzzi - Loud, disruptive air conditioning - A flooded rooftop terrace - A strong moldy, musty smell - Mold on the lampshade — again Even though housekeeping had just been there, it was clearly only superficial. The mold smell returned within minutes. Staying five nights in these conditions was simply impossible. We spent one night only because we could not find another available hotel that evening. The next morning, we moved to a new hotel at our own expense — 25,000 THB that we should never have had to pay. What makes the situation even worse is the hotel’s refusal to offer any refund, even though the rooms clearly did not meet the standard shown in their photos or the price they charge. Instead, they hid behind their cancellation policy, ignoring the very real health and cleanliness issues. This hotel is absolutely not worth the money, the photos are misleading, and the conditions are far below acceptable standards. I cannot recommend Phi Phi Harbour View Hotel to anyone.