Mapi2928
Google
Don't be late for your check-out, or they'll take your things out to the street! I have been traveling for over 30 years around the world, USA, SPAIN, CANADA, DUBAI, EGYPT, TURKEY, PORTUGAL, FRANCE, DENMARK, MEXICO, GERMANY, POLAND, ITALY, COSTA RICA, DOMINICAN REPUBLIC,MORROCO, UK and more countries and I had never been treated so poorly as in this place; unfortunately due to an unintentional mistake on my part, these people took my personal belongings, invaded my privacy, and removed all my luggage, including all my valuables from the safe, WITHOUT MY CONSENT! They made up a story to try to scare me, making me believe they had brought the police to collect my things. the least they could doThey should have waited for me so that I could personally collect my belongings instead of invading my privacy. They don't care, they do not how to handle an overbooking for hours,,,Very poorly handled by the hotel staff and owners.It was a disrespectful act to take my personal belongings, including my medication and underwear, as well as my jewelry and vauables from the safe!!! So the safe is not really secure if the employees and the owners can open it and take your valuables whenever they want...!! In the other hand, hotel needs a lot of maintenance, the rooms are neglected, and the furniture is old. The staff tries to be friendly, but they are unable to get you a taxi. When I was forced to leave the hotel almost at night, I had to walk five blocks from the hotel and get a cab by myself.... TERRIBLE EXPERIENCE! and the included breakfast every day the same! Eggs, eggs, eggs, with no options. If you stay more than 3 days, the food gets boring. There are better places for the same price... Booking this hotel was a big mistake... A huge disappointment. Believe me!! 30 years traveling around the world and and nothing compares to this terrible experience... I feel sorry for Expedia; they should remove them from their catalog.