Philly Pretzel Factory

It’s pretty hard to screw up a hot dog, but you guys managed to do so… the pretzel was hard and the hotdog was cold and tastes like it’s been sitting out since 6am

It's great to find out that the 20 pack you bought all the way down in terminal F only has 14 pretzels... I always grab a family 20 pack on arrival and at departure, and I travel to Philly frequently. l hope that the 6 pretzels you shorted me are worth losing a loyal customer because I am done with you. So glad I left a tip 🤬. Pissed enough that I'll be disputing the charge with Visa. #pretzelgate

Let's get real...airport pretzles I grabbed for a friend. I sat with a hot bag in my lap for hours on the flight home. It's probably good they ate them same day lest they go stale. The family pack of 13 in a brown paper bag feels so Philly. No box, no branding, just a bag and a bottle of mustard.

I definitely needed a small bite to eat between travel and Philly Pretzel Factory at terminal F was fulfilling indeed! Quick, kind customer service and fresh jumbo pretzels.

Arrived at terminal f after a long flight, looking for a snack. I went to the pretzel factory, since I had good food at other locations in the past. There were two people working the kitchen. I first wanted a pretzel-dog, with no cheese, though they said it came with it. I was fine with that, but then they were out of cinnamon shakers, still fine: whatever. I finally got a cup of small salted pretzel bites with some mustard, and it was INEDIBLE. The first 2 seconds of eating were fine, and then I was hit with a strong chemical taste. It was a cold hard piece of bread with a chemical aftertaste and dull salt. I’m sure it’s nothing short of a military ration in taste. The only okay thing is the service. 0/10 - literally horrible.

Somehow better than the pretzels I make at home! These are authentic pretzels, not like the breadsticks you get at AA’s, so you get the real pretzel tang. Best eaten fresh as others note. Spectacular.

This is a regular stop for me when stopping at terminal F. The pretzels are authentic, doughy with large salt crystals on top. I have never had any of the other menu items. There are a variety of dips, and although I might be wrong the signs seem to indicate that you need to pay for mustard, which if true is not acceptable for a pretzel place. Cheese of course, but not mustard. 3 for $5.99-can’t beat it!

Worse pretzel I've ever had in my GD Life. Cold, and tasted sour. 4 bucks for essentially a stick. Never recommended again.