Phu House Hostel

The rooms are decent overall. I stayed in a four bed dorm and was lucky with my roommates, which always makes a big difference. Each bed has a full curtain, so you can darken the space well and enjoy a good level of privacy. Personally, I found the mattresses a bit uncomfortable, but that’s subjective and will vary from person to person. I’ve read many reviews mentioning low water pressure in the showers, but I can’t confirm this at all. During my six days stay, the water pressure was fine and there was always hot water. However, the men’s bathrooms had a strong smell, it would help if everyone knew how to properly use and flush the toilets. All my interactions with the staff were friendly and respectful. I would especially like to highlight the reception team, who were consistently helpful and welcoming :) There’s free beer every day from 5:00 to 5:30 pm, a pool table in the bar area, and nightly entertainment. Music is turned off at midnight, and I personally never had any noise issues in my room. Scooter rental is also available directly at the hostel. One downside is the WiFi, which could definitely be more reliable. Location is great, just a few minutes walk to the beach. Plenty of restaurants very close, also King Kong supermarket. There is a bus station just 100 meters to the right for the free bus (green) which you can use to get to the airport or other beaches. Other side of the street bus station brings you in about 10 minutes drive to the night market.

If you need an affordable hostel in the city it's a good option, especially to meet other travellers, it has a very active social bar and they often organise boat trips and parties. The staff are really nice. Only downside is it can be a bit loud and the AC in the dorms was not adjustable and it was very cold😅

The rooms are clean and the facilities are good. The receptionist, Sabrine, is very sweet and helpful. She makes you feel comfortable, just like talking to a friend. The hostel has a great vibe with a dance area, bar, play area, and you can even sing songs. It is very close to the beach, so you can enjoy the sunset every day within walking distance. Supermarkets and restaurants are also very nearby, which makes everything convenient. Booking and check-in are very easy and smooth. Overall, a comfortable and enjoyable place to stay. 😊

Worst hostel I stayed at during my Southeast Asia trip. This was not my first choice, but due to high season and limited availability I had no other option. There is absolutely no organisation at this hostel. When I checked in, I was allocated a bed, only to be told two days later that I was supposedly in the wrong bed. During that time, my belongings were moved to the front desk and my bed was given to another guest without any prior communication. Instead of taking responsibility, the staff tried to blame me, claiming I had gone to the wrong bed, when in reality it was clearly their mistake. They then attempted to offer me another bed, which was not clean or made up. At night, the hostel is extremely noisy until late. You can hear everything from the bar area as the walls are very thin, making it impossible to get a proper night’s sleep. I requested that my booking be cancelled from their end as I no longer felt comfortable staying there. Unfortunately, I did not receive my deposit refund via Hostelworld, but I was relieved to leave and not stay there any longer. I would not recommend staying here.

A wonderful stay at Phu House Hostel! I had an excellent experience here — the staff at the bar, the management, and the whole team were absolutely amazing. Their hospitality and friendliness made the place feel like a real community. The location is perfect, close to everything you need, and it offers great value for money. Highly recommend this place to anyone visiting Phu Quoc! (A few suggestions to make it even better) It would be great to improve the Wi-Fi connection on all floors for a smoother experience. Also, apart from the great service at the bar, it might be nice to add a small food menu on the tables — just to let guests know that food is also available. Even with many restaurants nearby, having that one-stop option would make the stay even more convenient. Overall, my stay at Phu House Hostel was truly wonderful — warm hospitality, great atmosphere, perfect location, and excellent value for money.

great hostel! was my first time so i was kind of nervous but it exceeded my expectations. the staff was very nice and accommodating when i had an unexpected late checkout. there’s a pool table, clean rooms, and a bar if that’s your kind of thing. the bathrooms were also super clean and the showers already had shampoo and body wash:) great stay and hopefully will be back!

So this is my second year hanging out at the Phu House, and this time , I can say without a doubt that their rooms and service are unmatched on the budget travel scene. I rent a private room which was surprisingly affordable and quite comfortable. I’ve double the price for rooms that were not as nice. And as far as the service goes, the manager Fred was first class, with information about the area and a desire to make sure that I had the perfect stay. I particularly like the Phu House’s community and activities. From live music to free beer afternoons, this spot was ideal. Moreover, the Gorilla Island Hopping Cruise is a blast and shouldn’t be missed. All and all, the Phu House is more than a hostel/guest house… it’s a destination unto itself.

The managers here, all the staff, and even all the guests here during my stay have been beyond incredible. I broke my foot on the island the second night I was here, and am trying to get home. I cannot put in to words how much help I have received from everyone here, especially management. - They found me crutches, they fed me, they went to the pharmacy for me and have helped to get home. It's an experience, unfortunate as it is, that I will never forget. I recommend staying here soooo much. Aside from all that, the place is incredible. I've met so many good warm hearted characters here. I look forward to coming back when I'm healed to fully enjoy the experience that is Phú House. Thank you ♥️