Pier Sixty-Six

We are local and decided to stay the weekend. Amazing experience. We had stayed at the old Pier 66 years ago many times. What an amazing transformation. Pool is incredible. Pool restaurant is great. Breakfast was great. The kids are free on a special summer deal which was clutch. I would love to see maybe a pool staff person that does kids activities like Hyatt Regency does. As the water slides attract families w kids. Which we loved. But that’s all I can see that I would add. Great place. Felt like I was far away from home. Oh, and the staff was too notch friendly and helpful. Worth the price.

Our stay at this elegant, romantic, and pleasant hotel was truly unforgettable. The staff was incredibly friendly and welcoming, making us feel right at home. The immaculate and beautifully designed building, with each room meticulously prepared, set the stage for a memorable experience. Unlike my usual practice of doing extra cleaning, I found that the rooms were already spotless. While some may consider it expensive, I believe it’s worth every penny.||Conveniently located in the heart of the area, the hotel is easily accessible by water taxi, Uber, or Lyft. There are plenty of activities to keep us entertained, and let’s not forget the breathtaking rooftop lounge with its stunning view. The refreshing and delicious drinks made it a memorable experience.

I stayed at this resort for my birthday and had an amazing experience from start to finish. The entire staff was incredibly friendly and attentive. A special shout-out to Jorge at the front desk—he was excellent and incredibly welcoming. He made sure I was completely satisfied with everything and went out of his way to ensure I was well taken care of. Alfred, the bellman, was also fantastic—friendly, attentive, and extremely helpful with my bags and getting me settled in comfortably. The resort was spotless and beautifully maintained. Both pools were gorgeous and perfect for relaxing. They also had a sunscreen and aloe station! One of the highlights was coming back to my room to find it decorated for my birthday—such a thoughtful gesture, and completely complimentary. It truly made my stay feel extra special. The beds and pillows were unbelievably comfortable—I slept better than I have in a long time. If you're looking for a resort that genuinely cares about its guests and goes the extra mile, this is the place. I’ll definitely be back!

My stay at the Pier sixty six was absolutely wonderful. The service was outstanding. The food & drinks were delicious. The massage & service at the Zenova Spa was outstanding! The view from the revolving rooftop was amazing. I didn’t give five stars because there was a minor hiccup with the hotels shuttle bus scheduling, and there was no microwave or fridge in the room. Other than that, I would definitely return & recommend staying there if you’re traveling to Ft. Lauderdale.

Everything was perfect from arrival to departure. It is absolutely beautiful. The staff was so friendly and accommodating from restaurants, to pool side, to bars and the iconic Pier Top Lounge with its spectacular views. We would like to give a special thanks to Hilma, Greta, PK,Roland, and Angelo and Brittany from Sotogrande Restaurant, where the food and service were amazing. Thank you all for making our 40th anniversary extra special. You guys are the best!! Steve and Belinda

From the moment we arrived at Pier Sixty-Six, the service, atmosphere, and attention to detail were top notch. This luxury waterfront venue offers unmatched elegance, breathtaking views, and world-class hospitality. Every staff member went above and beyond to make our experience unforgettable and truly the best experience ever. Whether you’re visiting for a special celebration, wedding, or event, Pier Sixty-Six delivers perfection in every detail. The food was exceptional, the setting was stunning, and the entire team made us feel like VIPs from start to finish. If you’re looking for the best luxury event venue in Fort Lauderdale, Pier Sixty-Six is second to none. Can’t wait to come back!

We brought 26 members of our immediate family to celebrate our 65th wedding anniversary. Our week started with a delicious private dinner at their Calusso restaurant. The week was full of enjoyment in their beautiful new hotel with all the best amenities. The pools were a special pleasure. They even serve the best burger poolside. The rooms are lovely, spacious and well appointed. They all have balconies. I can say that the bathrooms are, also, spacious and well appointed. The entire staff is very attentive and gracious. We could not ask for more and are looking forward to returning.

Absolutely incredible experience for my friend’s belated birthday celebration! From start to finish, Sam, the manager, made sure everything was perfect—going above and beyond to surprise us with an amazing upgrade and ensuring our day felt extra special. Our cabana service from Trevor was phenomenal, and the location, cleanliness, food, and drinks were all top-notch. The slides were a blast too! Huge thanks to Sam and the team—we’ll definitely be back!

The place is brand new and probably one of the nicest hotels in Fort Lauderdale. Staff and food is also amazing. Better than the ritz in FTL

Talk about the most amazing experience My Boyfriend I had here. We went to the adult pool for the day and had the most amazing people from the moment we walked in at the front to our server. PK was the best server. He made sure we were taken care of all day with exceptional service so personable quick and really made our experience enjoyable. The ladies and gentlemen at the front were also so helpful and getting a situated and making sure we were all settled in. Great day and we can't wait to come back. Tell our friends and family.

Stayed here for 2 nights for business. It is located very close to Ft. Lauderdale airport with many restaurants and stores close by within walking distance, including a gas station directly across. The place feels like it may have been a go-to resort 15 years ago but was never updated. The property grounds are vast so be prepared to walk a ways to your room after checking in. The elevator, rooms, bathroom all feel old. Room had no carpet and was all tile but did have a rug. Since this is Florida, don't be surprised to see some bugs crawling around in your room. Service was friendly but valet could be more efficient.

Last year they started a total overhaul of this complex and all of its grounds down to concrete. This place is getting totally rebuilt brand new. And the property around it. State of the art equipment, and building on going as we speak. I wish there was a way to post photos of the construction from my balcony. But I can tell you when this will s finished. It's going to be spectacular

I absolutely loooooved this Hotel. Where do I start? The impeccable lobby? with a wonderful smell as we walked through here. Also I liked how they had different nicely decorated containers with water and fruits so the guests can get fresh and cold water. The nice staff!!! I got lost, as usual, and they helped me get to the event I was going to. Parking was fine, I was supposed to pay $12.00 for over three hours I stayed there but I end up paying $5.00 because the event's organizer and the Hotel got a special price for us, and I really loved that. The view and location of this place is simply breathtaking...I wish I could work there and get that view in everyday!

I had such a great time staying here for The Hukilau weekend. Since the hotel is shutting down for 3 years for renovations, all the staff was very generous. We ended up getting a free breakfast voucher for two mornings. Even though all the staff working at the hotel will no longer be employed, they were still very friendly and accommodating. I had an overall phenomenal experience this weekend and I'm sad that we will not be able to do The Hukilau here again next year. I'm eager to see the renovations and I wish the best to all the staff in their search for new employment; with the caliber of service they provide, it shouldn't be hard.

My experience here was as a guest for a fund raising cabaret night and my review is limited to food and service from the banquet department. No comments on the hotel as a hotel. The food for this event was yummy, hot, tastefully displayed and servers were present and walked the crowded room of close to 200 people. The bars were well staffed and bartenders pleasant. Knocked down from 5 stars because one part of the evening was held in the space at the very top of the hotel. I can't recall the name of the floor or room. This was a cabaret performance and the crowd attending was fairly well liquored up by the time the show started and many wanted more. While there was an open bar for alcoholic drinks as well as non alcoholic, including tea and coffee (desserts were already on the tables) you had to go the the floor below to get it. There was no one serving on that level. No bar stations set up. It made no sense to schlep to the floor below, using the ornate winding staircase (and potentially fall down from being well liquored). This seemed to be a peculiarity of the hotel and not the event sponsor. The property was re decorated and refurbished after storms from 2 years ago and had a fresh look. Like some Yelpers...

I came to this hotel for an art event, so my review is entirely based on what I saw on their lobby and pool side. Location wise, this hotel might not be beachfront but it's very close to the beach and has a marina right next to it, making it very convenient if you have a boat. There is a gas station right across and if you cross the bridge next to it, you will find a bunch of retail stores and restaurants. I won't deny the hotel it's a little bit outdated, but the pool area was very nice. I particularly liked the "cascade" coming from the top part of the pool because it was very reminiscent of a resort pool. Their lobby was also a bit outdated, but I liked the openness of it because it made it very inviting. Since I live down the street, I am not sure if I'll be staying here anytime soon, but based on what I saw I will surely be recommending it to our if towners.

This is probably one of the best hotels I've stayed at. The hospitality is amazing and deserves five stars alone. The check in process was great. We got to hotel hours before check in, yet there was a room available and we were able to check in at noon. The front desk staff, the porters, the the bartender, literally everyone made us feel like we were the only ones staying here. They knew us by name. They conversed with us. Gave recommendations of places to go. Asked us about our night. I really could go on and on about the staff here. If I could give them 10 stars, I would. Stop at the main bar and have a chat and drink with the bartender, Vito. Next, the facility it self is also great. Great rooms, with amazing views. Whether it's the pool or the marina, you won't be upset. There is a lot to do at outside. Visit the pool or the activity shack and get some sports equipment. In addition, the food is great as well. There are so many different restaurants here that we didn't get to try them all. However, we did order from the lounge, twice. First time I tried the Pier 66 burger. I ordered it medium, and will say that it was pretty bland but the cranberry onion sauce gave it life. I would recommend it. After a long night of drinking I needed something greasy. The chicken strips are great. In conclusion, if you're in Fort Lauderdale, stay at Pier 66 Hotel. *at the time of my visit, we were told all the rooms in the being renovated. That's another reason for me to come back.

I chose Pier Sixty-Six time and time again to host our Prom. It is a beautiful location with 2 separate event spaces. Whether you choose the Crystal Ball Room, or my favorite Panorama Room, you will be pleased with the level of customer service and the quality of the event. If you choose to stay over night, you won't be disappointed. I have stayed in the tower with an intracoastal view, as well as pool side. The room are spacious, welcoming, and comfortable. The staff are helpful and add to enjoyment of the property. If you are visiting from out of town, the location itself is close to the beach, shopping, restaurants, airport, and the port.

What a strange little hotel this was! Ultimately, it's a hotel that really doesn't know what it is, and is trying to be all the things at once. When you walk in, it's as if you are walking into a posh, modern NYC hotel. There are mod flower arrangements, smartly dressed concierge's and a modern, expensive looking bar nearby. Our check-in went smoothly, although we were offered a nicer room only to have it taken back a minute later when they discovered it wasn't available. We then took a very round-about and inconvenient path to our hotel, which was at the very back of the resort, past the pool and almost to the Marina. Our hotel room was no more than an average motel room: two beds, blank decor, and a terribly loud air-conditioner. Outside our room sat an enormous yacht, and while that was cool for a few seconds, we definitely felt exposed and had to make sure the blinds were drawn before changing. Also, the beds were not comfortable, and instead of a fitted sheet, both of our beds were oddly made with flat sheets that pulled up the first time we turned over in bed. The whole room situation was part of the confusion we felt at this hotel: the lobby was that of a 5 star hotel, and the room was that of a two or three star hotel. This hotel was only redeemed by the pool area: it's great. While it may be in need of updating, the lighting and the design of the pool are gorgeous, as is the courtyard. It really makes this hotel worth staying at. If you don't like pools or laying under palm trees, don't come here, because the rooms are not where it's at. The courtyard however...it was. Florida paradise. It was so nice that they had a kids pool and a grown-up pool, but that kids were welcomed in both. All our little ones loved swimming in the afternoon, and the fluffy yellow towels were much appreciated. Make sure to walk by the pool at night - it's so lovely with the lighting. In the morning, we weighed our breakfast options carefully: go to the buffet, which was a RIDICULOUS 26 dollars a person, or find something else. Luckily, we discovered that Orchid, the pool restaurant and bar, served what they described as a continental breakfast - and it was wonderful. Ready to eat breakfast sandwiches, fruit and Starbucks coffee were all served there, and we didn't even have to wait. Having our children sit out on the patio and be served food right away was SUCH a blessing after a long travel day. Dinner at Pelican Landing is highly recommended as well. Overall, I would recommend this hotel, but I would lower your expectations for the room. Come for the pool, stay for the proximity to the cruise ports. Oh, and skip the hotel shuttle to the ports: it's seven dollars a person, when a ride for the whole family in an Uber is about that same amount.

Not the same as it was years ago! The Roof Top is now only open for special events and venues. I was attending a function with about 150 folks and a Five piece band playing. Food stations spread around the room and two Open Bars! The Food at Pier 66 is definitely five stars! The breakfast spread, lunches, mid afternoon snacks and dinners were all first class! Cudos to the Food and Beverage department! Everyone seemed to share the same opinion of the food quality. Now, back to the Pier 66 Roof Top as a venue for special functions... the room offers spectacular views and there is a balcony you can walk out to and enjoy rooftop breezes. This is also the only place you can enjoy friendly conversation. Inside is quite loud with a band playing. The band was very good and they probably sound check to their normal levels, but in the small enclosed it was very loud. Even if you visited the restrooms one level down, you could feel the music. So if you are planning a function, expect great food and beverage (and service), just keep in mind how loud it can get up on the roof.

While the staff is very friendly, the amenities of the hotel could have been better. I'm not a fan of bare floors as they collect dust and this room had plenty of it! Dust everywhere; all over the floor and on the night stand. The bathroom is nicely modeled but had a great collection of dust and staining on the floor and around the toilet.The desk chair was very water stained. In addition to that, the walls are very thin and we were awoken by the other guests and housekeeping. Finally, they place a $75 hold on your reservation, which we weren't told about up front. We thought were being over-charged and it was very unpleasant surprise on our billing statement.

Came in for La Tortuga Fest and we had a blast! Our room was gorgeous and very comfortable with a pool view. Staff was friendly at check in and even friendlier at the hotel bar! The bartenders are hysterical and pour heavy. Bless you. And the manager who walked us home after the concert and when the bar closed was very kind. Thank you for making sure we were safe from some random Italians. Lol. Checkout was similarly easy and friendly and this venue was about .75 miles from the hotel so we worked off our wine walking there.

It hasn't changed much over the years. We've done a few "stay cations" here while living in Ft Lauderdale. Somehow we always end up in the rooms on the backside of the property behind the pool. I booked online and got what I thought was a reasonable deal. Check in was pretty straight forward, photo ID and major credit card. Then directions on where my room was and how to get there. I was on the 2nd floor and couldn't find an elevator up so I used the stairs. Not a huge deal since I was traveling fairly light but for someone with a lot of luggage, this could've been an issue. Once inside my room, I found it a little dated. White tile floors throughout, older bathroom with shower only, no tub. There was a mini fridge and a large safe enough to hold a good size laptop and other valuables. The king size bed was quite cozy. I had an issue with the hot water in the shower not being hot enough so I had to call maintenance. They were there in a jiffy to fix it but in doing so, the maintenance guy wasn't smart enough to remove my shower rug so it had nice big shoe prints on it when he left. I called housekeeping to bring new shower rug and fresh towels and after 2 attempts I was all set. Later I opted for room service and tried a cheeseburger. I was pleasantly surprised that it was cooked to order and quite tasty. Overall my stay was pleasant and relaxing. I like this property because it's fairly close to the airport and there's plenty of great bars, restaurants and the beach all nearby. They have a great pool area which has choice of 2 pools and a large jacuzzi as well which I did use briefly just before sunset.

It really hurts me to give this hotel that I hold so dearly a one star rating. Pier 66 has been a staple of the Fort Lauderdale skyline for as long as I can remember and I wanted nothing else but to be able to stay here for my bachelorette weekend. My best friend was able to save up her money and give me the gift of a weekend spent here. We checked in a little late on the first night. All the lights were off in the room and we had just jumped in bed to go to sleep. When my friend woke and got out of bed she realized that there was a dried blood stain on the sheets that was most definitely not from her. She and I were dismayed that she had slept in someone else's blood all night. She called the front desk and they had sent down a manager. The manager was very nice, and asked to see the sheet, which we showed her. We also asked for a new one which she provided to us. We didn't even need them to put it on the bed, because we were busy getting ready. We swapped the sheet out quickly ourselves and went about our day. They had told us that we did NOT have to check out at the front desk and that we could do it all by phone. So, on Sunday morning when we left the hotel we did what they asked. We called them to ask 2 questions. One being if they could do anything to compensate something ufor the first night seeing how my friend slept in someone else's dirty sheets. I told them we did not expect a full compensation for the night, but anything they could do would be appreciated. The second question was why our card was charged $657 when the hotels.com receipt said the total the hotel would charge was $514. They had said the difference in charges was from a hold and that we would get the money back to us. Hopefully that is the case and I will update this review when that happens. However, in response to doing anything about the blood on the sheets incident, they said that if we had come to check out at the front desk and told them we wanted money off the bill they would have been able to do something, but since we already left and checked out by phone there was nothing they can do. I explained how we were instructed that we could easily check out by phone so that is why we did so. She then put me on hold to speak with a manager. When she came back she just said that the manager also agreed that there was nothing they could do. I explained to her that we were upset and I could imagine she would be upset too if she had slept in someone else's dried blood all night. I asked again if they were sure there was nothing they could do, and she said no. I think this is a very poor way to conduct business. Being that I am also in management, I know that when your business messes up you have to do something to make customers leave with a good taste in their mouth. Not the bitter taste of "sorry not sorry, can't do nothing". Because that was the exact attitude I got from this woman. I had told her that we were going to write a review about our experience here online. She said nothing and hung up. Wow. On a side note, the bell man who we had called to help us with our bags huffed when he came into the room and saw the amount of luggage. Which, by the way, was only 1 full cart. He said "this is a lot. This better be more than a $3 dollar tip". Meanwhile I had a $10 bill in my pocket ready to give him since I had already known that there was a good amount of bags. I still gave him the money at the end but I thought his attitude was extremely rude. He was walking ahead of us the whole time. He did not wait for us to get in the elevator and he was going the wrong way with our belongings. We had to chase him down and holler to please wait so that we could tell him where our car was. I would not recommend this hotel purely based on the attitude of these few staff members. It's a shame how 3 people make a whole resort look so bad. There are so many hotels in Fort Lauderdale that treat you like valued customers, next time we will spend our hard earned money at one of those locations. I suggest you do the same. **UPDATE** The hotel did indeed charge us the original agreed amount of $514. After the customer service rep reached out to me through Yelp, I had emailed her as she asked. I did get a response from a manager asking for the name on the room so they could "make a bid to do something right". About a month went by and I had not heard from him. I sent a follow-up email to make sure he had gotten my 1st email with the information he asked me for. Never got a response. This was more than two months ago. Who knows if he is even still with this company. Just a shame about how they are conducting customer service here. We will chalk this up as a loss and will not be returning to stay.

This is a review of Sunday brunch at the Pier Top Restaurant. This iconic venue recently began serving a "luxurious" Sunday brunch once a month, for $75pp ++. Our visit was on the third such offering. Pluses: Complimentary valet or self parking, great panoramic view of Ft. Lauderdale, nostalgic iconic location, unlimited Mimosas & Bloody Marys. Live female vocalist sang pop tunes to pre-recorded music tracks. Service was smiling and friendly. Printed menus and signs at the buffet stations clearly identified all items. There was a nice variety of food that was attractively displayed and mostly pretty tasty, but nothing wows. Oddities: The revolving rooftop restaurant is touted as making a complete revolution once every 66 minutes. Our total dining time was approximately 90 minutes, but in that span, the restaurant made it only about halfway around. My iced tea was served in a small "rocks" glass. When I requested a proper sized glass, the server replied that, although he would bring me as many as I wished, these were the glasses that they had to use. Really? They were told to skimp on iced tea? Negatives: $75 price tag + automatic 18% gratuity makes this experience pricey for what you get. Although there was plenty of food available, the high end ingredients, such as seafood and carved rib eye steak, were doled out sparingly. I felt like Oliver Twist asking "Please sir, I want some more." A portion of seafood pasta, served directly from its cooking pan, was carefully limited to one small chunk of lobster (still in the shell!) and exactly one shrimp. Advance marketing promised cooked to order dishes from the kitchen, yet no mention was made of this at the venue. If you flagged down a manager and asked, it was indeed possible to order from the kitchen, if you don't mind it served with a side dish of attitude. But how are you to know what's available if no one tells you? Also promised was "Tomahawk rib eye." Yes, there was rib eye. No, it was not a frenched Tomahawk cut. Desserts were mostly of the "mini cup" variety popularized by Seasons 52 and others. Conclusion: This could be a good value if you drink a sufficient quantity of Bloody Marys or eat your weight in French macarons. Otherwise, I would have been satisfied with this brunch for $40 or so. At $75, I expect everything to be excellent and the portions to to be offered generously. Today's experience fell well short of that mark.

This hotel was the perfect location for a short layover. Minutes from the airport, the beach and several choices for dining. The bed was super comfortable and I woke up feeling refreshed. The lobby was stunning and stylishly decorated. After dinner, we took advantage of the late night bar and Riccardo was phenomenal! He was witty, charming and very accommodating. We ordered the Sangria-rita, which was tart and sweet. The other gutters that gathered were friendly and the conversation flowed way after the bar closed. My only reservation is that when I entered the bathroom in my room, there was a pool of water next to the toilet complete with a large wad of toilet paper; as if to sop it up. I informed the front desk about the mess and Alexxy said that he would send housekeeping to clean it...they NEVER did! Since I used the Hotel Tonight app to book, the person at the front desk said she was unable to make any adjustments; which I don't truly believe. Despite this occurrence, I would book this hotel again. If I had more time, I would've made a point to speak with someone higher up, because customer service is key.

Monitor your credit/debit card like a hawk or they will probably double, triple or even quadruple charge you. In my case they charged me 5 nights for a 7 hours stay. When you inform them of such mistakes, they will put on a fake apology and add another charge, at least that's what they did to me. It was my first and last time that I stay there. I have stayed at hundreds of hotels all over the world and this never happened to me in the past. Their management is utterly crooks and thieves also and will backup their staff for unauthorized surcharges and will hang up on you if you ask to speak to management.

I recently attended a wedding here with the reception being held at the Pier Top. The view was beautiful and alone could have made this a perfect location. The staff was incredibly helpful from the moment we arrived as well. My only complaint would be about the cocktail hour between the ceremony and reception. The area was hot and the majority of the guests were beginning to sweat. We attributed this to the floor to ceiling glass windows, but didn't feel the same heat at the Pier Top. I also felt the soda during the cocktail hour tasted off. Understandably, the soda was being mixed with alcohol 95% of the time, but as a pregnant woman I was not drinking and left my Coca-cola after one sip because it tasted like there was alcohol in it. The Sprite didn't taste like that, though. Otherwise, I would love to visit this location again for another private function.

Oh my gosh, where should I start? This place is a disaster. I was there for a conference and experienced two nights and three days of one of the worst hotels I've seen in years. Here's the rundown: 1. The bartender at the lobby bar was the worst. He repeatedly failed to bring or refresh drink orders, forgot to place food orders, and ignored our table of five guests. 2. The overall condition of the place is atrocious. Mold, mildew, bad paint, etc. 3. On day two, a chilly day, i tried to turn on the heat in my room and it wouldn't work. When I called for assistance, I was told that the heat in my room was broken and that the engineer recommended that I turn off the blower fan and get under the blankets. Other guests mentioned that their heat also didn't work. 4. The sign on the back of the room door stated that checkout time was 12:00 noon. When I went to the room at 11:50 am to get my luggage, my key would't work. It had been disabled. I had to have security come to the room and show my identification to be allowed in. 5. Back to the lobby bar for lunch; this time with a different server. Four of us ordered and, when food finally arrived, only two meals were delivered. Once again, the server had forgotten to put two of the meal orders in. I could go on but, needless to say, neither I, nor most of my fellow conventioneers, will ever be back. I wish I could give the hotel zero stars.

I stayed here for work. This was the most expensive crappy hotel I've ever stayed at the room was a nice size that looked like it was lacking furniture I stayed in room 2050...I needed to get reports done for work i had to go to the pool area to get any type of internet service the unsecured wifi they have never ended up working for me. I then got awesome news in the middle of the night that I was sharing my room with lots of little insects.

Stay away from this place for now. Maybe for a long time to come. Firstly the tower is closed- all of the rooms which leaves only the two story concrete old school marina hotel as the only accommodations Some of the low lights Food served dropped without any condiments Staff shouting over the top of you while eating Broken doors, shutters, staircases The tower blocks the sun on 1/3-1/2 of the pool area short staffed pool service Indifferent to downright rude staff Housekeeping cleaned room and left no towels concrete decking in front of rooms means every roller bag, cart, people talking or other item going by sounds like a freight train Over a mile walk to the beach. This is NOT a beach hotel. Hyatt sold this place and new owner has a steep uphill climb before it's an average place to stay let alone 4-5 stars

I guess I should have gone on here to read the reviews before booking. What might seem like a good deal, will turn out to be very expensive. $35 pr night for parking. I checked in and payed a $50 pet fee, had to leave the hotel for 2 days before returning and had to pay the per fee once again on 2nd check in. The also put a hold on your card for $75 pr night in addition to what you pay. This is not the place for a babe on a budget. Not to mention the "pet" that came running out of my bathroom when I first got here.... kudos where kudos is deserved, most valet and bellboy empowered very pleasant as well as in room dining personnel

Do not stay here. We have already had to switch rooms once. Unclean, no one answers the phone to help with issues, dirty rooms, uncomfortable beds, shower does not drain. Photos below show after a 4 minute shower. Over 2 inches of water throughout entire tub. This place is in need of a massive renovation. I do not recommend at all

Been there twice for multi-day events and it is a great hotel, great location, the only downside is the arm and a leg for parking.

Cool layout and great location. However, very noisy. Stayed on a Wednesday night, and had a garden/pool room view. Was peaceful and tranquil, just as the setting suggested, until a musical band started and played for two hours, that night. The music could be heard all over the resort. Contacted the front desk, and they said "you will her peace and quiet when the music stops at 10:00". Wow. If you are a weekly business traveler and value quiet time in a hotel, this one may not be for you.

It still goes roundy-round! Haven't been here in ages. It's no longer a restaurant. I understand it's been years since it was...was here for a business meeting. The food for that was great!

Purchased a spa package for my mom and i. We had a wonderful time. Spa personnel was amazing. Staff at the orchid pool bar/restaurant was amazing as well. Great place to stay.

Nice location althoug the room I stayed in needs a refresh. But it's clean. Nice staff and a great Bar&Grill at the pool. It's quite an not overcrowded. I stayed durnig a convention and prices were reasonable. All together a nice and relaxing stay.

There are a lot of things I can say about this place but I will keep it short and sweet. This place is a strong one on the star scale. The smell of mildew is intense throughout the hotel.I would not consider eating here based off that alone. So with that being said stay away from here if at all possible and continue your search.

No....just no! How is this hotel still existing??? They upgraded the lobby but the rooms are terrible. I'm so disappointed. Plus there was a college party next door to our room every night.

Pillows went flat. Air conditioning was not cooling room. Merging door inside of rented room had a gap underneath and your able to hear everything happening on the other side. Staff was good. Alot of things could have been better and needs improvements and attention. Will not spend the money to stay here again. Thanks.

This hotel was absolutely horrible. Terrible service from the moment I walked in. I was informed that there was no pre-check in service however when I checked in later in the day When another worker informed me that there was. Also, when I spoke on the phone with a representative they told me that it was $20 for self parking however, when I got here it was $30. There is a great amount of miscommunication between the phone operators and those who work the front desk. I will personally never stay here again due to the poor service and rude service.

Very disappointed!! They got my room reservations that I booked 6 months in advance wrong, the rooms are outdated and smell very stale! Good thing I'm only here for 1 night until cruise time in the am..

Very nice hotel.. almost like a resort.. very friendly staff and the bartender was very funny.. the hotel is about 5 to 10 mins from the cruise port which was perfect for us because we were going on the cruise the best day! Definitely recommend this place.

If I could give this hotel a lower rating I would. First off, I was not aware that there was a $30 per night parking fee when I reserved my room through Hotwire. Not only is there a $30 parking fee, there is a tax on the parking. The total for parking was $32.10. I stayed at the hotel for 1 night when I returned from my cruise. I had 1 rental car. When I returned home, I reviewed my credit card statement and noticed that I was charged more for the room then what I was supposed to. I called the hotel (1st time), and explained the situation. I spoke with Janita. She told me I would have to talk to the valet department, as they were the ones who charged me twice. I attempted to obtain the spelling of her name, but she cut me off and transferred me. The phone to the valet department rang about 25 times, and no one answered. Because of this I hung up and called back. Janita answered the phone again. I explained that no one answered the phone in the valet department. And when I asked for the spelling of her name she hung up. Janita apologized. I requested to speak with a manager. Janita put Nater (resident manager) on the phone. I explained to Nater that I asked for Janita's name while doing so she transferred me in mid-sentence. Nater was VERY rude. He cut me off and told me what I was saying was not true because he heard Janita give me the spelling of her name. And that I was wrong. I explained to Nater that I had called one time before this call and he over heard the 2nd of 2 calls. Nater cut me off and asked what I wanted. I told him that I was charged twice for parking. He told me that I was charged twice becauseI had 2 cars on the property. I explained to him, that I had 1 car and that was it. He said I must of had a visitor all night. I told him I didnt have a visitor, and that it must of been a human error. He said he was not going to refund me the charge because my bill was accurate. I explained to him a couple more times that the bill was not accurate and the valet team is human and make mistakes like everyone else. Nater continued to cut me off and be rude. I asked for his name and title. I told him he needs customer service skills training. I also told him I planned on contacting the General Manager to discuss the service I received. Nater said "good luck with that" and hung up. I will never stay at this hotel again. I was treated very disrespectfully when dealing with the hotels error. I contacted Tavistock Devolopement and spoke with Amanda. I asked to speak with the General Manager at which time I was told that they dont deal with the hotel directly. Amanda said she will email Amaury (General Manager) and tell him about the bad customer service I received. This telephone conversation took place on June 6, 2019. As of today June 22, 2019 I have not received any follow up calls from anyone. I ended up disputing the charge with my credit card company. Beware of this hotel, they probably do this to alot of customers with the expectation that no one would look at their bill as hard as I did.

I did a reservation for this hotel 1 month in advance thinking i was getting the best deal $149.99 per night, but 2 days before the check in the hotel price dropped yo $128 i asked for a refund due to the difference in price and it was not granted. The hotel also charges $30 per parking which should be included in their rate like this was disney world to charge for parking. Hotel look great from the outside and pictures but when i arrived thinking the room was going to be in the same tower as the hotel but they have 2 floor building on the back of the hotel that don't look that great. First of all the ac in the room is not that cold i have to leave the room due to i was sweating. For the rate i paid for this hotel i expected something better than this. First of all the carpet was dirty, the bathroom mirror had a stain, the door hinges were rusty, the bathtub had rust also, the shower was yellow a rusty, room smelled like vomit when i first walk in. I had a two night reserved, but i complain that the second night i don't want it and i want that money back and im going to another hotel be carefully this is disgusting and will never come back here they should do renovations due to the rate they charge per night big disappointment i had. Also the door handle to enter the room is loose and outdated looks they you are walking into a warehouse instead a hotel. The ac vent had rusty screws too shows no sign of maintenance being done here please see the attached pictures.

Am so disappointed! My friend and I came for a spa day and I've been waiting almost an hour over my scheduled time for my services. My friend got taken in shortly after 12 which was our appointment schedule. By the time I get taken in she'll have to wait an hour or more for me. So much for our Girl Time!! I had to get up twice and ask what was happening. When we first checked in no one was at the spa front desk. Had to wait 10 minutes for that. Won't be coming back.

Very disgusting room. Mold on the desk chair, carpet smelled, overall dingy, old & musty feel. The only good thing about this hotel was the hardworking valet, concierge & housekeeping staff. Never again will I stay here.

We had a wonderful stay for my birthday. The room was beautiful looking over the intracoastal!! Our checkin person Lidia was the best and very pleasant and helpful. I would highly recommend staying at this hotel in beautiful Ft. Lauderdale!!

The hotel is very dated, especially for the price charged. The cover looks nice, but the rooms were very institutional. Previous repairs were amateurish (i.e. chalking, tiles, etc.) However, Terri (in the breakfast area) made a great bloody mary.

A Disaster. Not owned by Hyatt Regency anymore. I booked a corporate travel for 5 days and requested a room with a marina view. You know, like the one on the online website from the beautiful tower building you probably think you will be booking. Upon arrival the Valet runner was very unattentive and we had to offer him our keys as he dumped us at the door. We walked out the tower , through the gardens to a long two story building that wraps around the pool areas. Thinking our room could not be here as we were walking away from the waterway we stopped to ask the Bellman Loius, ( the only highlight of the entire adventure, he was wonderful) Our room turned out to be probably 75 yards walk away from the towers. Open hallways and wet from recent rain and wind. The room was pretty but when we opened up the glass doors we were on a canal backed up to houses with no view. We were nowhere near the marina or the view. It infact was a ten minute walk the other direction. I called the front desk and was told " this is considered" a marina view because there are boats in the canal. I went to the desk to complain about the long walk back to the lobby and no view. They said I have to call reservations tomorrow. The towers are closed because of the recent storm so there are no other rooms. She said If I had ask to be in the tower they would have told me that. First off they only show beautiful views from the tower, not the two story section. None of the rooms have those views unless you are in the tower. They don't tell you there is anything BUT A TOWER online. So, $800.00 and 30.00 a day for parking to be backed up to a canal. Lastly I went to make coffee and the cord was an old two prong cord for a three prong plug. Customer service is horrible. Think twice. If I didnt have to wait 5 -10 days for a refund I would CHECK OUT. Don't check in.

Pier 66 is a terrible place to stay. The "Marina View" was a single sailboat with construction across the river of some sort. If i could i would get a refund. Dont stay here. Terribel

This used to be the Hyatt Regency Pier 66 Hotel & Marina, but is no longer part of that brand. It was closed temporarily due to hurricane damage, but has reopened as of October 2017. Same place, just not part of the Hyatt Family and the tower did not reopen.

Amazing stay here, very friendly staff, very clean room and lobby environment. 10/10 would recommend

What a waste of $700. No longer a Hyatt, although the name still appears, as such. Even AA, who we booked through, listed this hotel as part of the Hyatt chain. Uncaring and unprofessional desk staff. Upon arriving we were directed to our room the wrong way by the desk staff. Unbelievable! All elevators were nonfunctional, according to the desk clerk who directed us the wrong way to our room. Great, I lugged my overpacked, 50 pound suitcase down the stairs to where our room actually was located. Not one vending machine was working according to the desk clerk, and we were told to go to the service station across the street. Ice machines not working. Business center has broken chairs and outdated printers. One printer also broken. ATM machine was broken. Extremely worn out rooms in great need of renovation. Very slow internet. Low water pressure. Hyatt was smart to dump this garbage of a hotel. The only good part was the servers of the restaurants. The grounds are well-kept, but step into a room with worn out and dirty carpet and you'll not see how nice the grounds are. Breakfast buffet is $20 and nothing special. Do not waste your money. Far too expensive for a hotel that has nothing to offer and needs so much repair. Go somewhere else.

Enjoyed this hotel! Great price point for the value. Yes, you have to pay for parking, but it's not bad. Pool is nice, and pool bar. Had small dog with me and it was great. Ground floor, marina view, there was a yacht parked right outside. Could open my back sliding balcony to walk him easily. Older hotel, but clean room and bath. Free, Beach shuttle, room service was quick, and the hotel was quiet.

I was nervous staying here based on all of the negative reviews, but we followed through and stayed anyway. We booked the Snooze and Cruise package as we were only staying one night before our cruise the next day. We were given 2 complimentary drink coupons (which we used at Pelican Landing during dinner). We also received 2 breakfast vouchers and a shuttle to the cruise terminal at the time of our choice. The shuttle is a spacious van, very new, and the driver was professional and a safe driver. The hotel grounds are very well taken care of. I instantly felt like vacation walking through the property. The rooms are quite spread out, more like a resort than a hotel. But it wasn't enough to bother us. The room was clean and did not smell or feel musty like a lot of the reviews were saying. I'm giving 5 stars because we only stayed for one night, and I can't think of any reason to take away a star. If you need a place to sleep before your cruise and also want a Florida vacation vibe, this is a great choice!