Pier Sixty-Six

The level of service provided by the staff was truly impressive and contributed significantly to the quality of my stay. I would like to extend special recognition to Mara at the front desk, whose warm welcome and professionalism set a positive tone from the moment we arrived. Additionally, Gus demonstrated the same high standard of service, ensuring that all aspects of my visit were smooth and enjoyable. The overall ambiance at Pier 66 is both inviting and serene, making it an ideal destination for rest and relaxation. The attention to detail in both service and environment did not go unnoticed. I highly recommend Pier 66 to anyone seeking a well-rounded, professional hospitality experience. I look forward to returning in the future.

After an initially disappointing experience, I gave the hotel another shot and the way the hotel and staff handled the situation completely turned things around. Their professionalism, kindness, and attention to detail more than made up for the initial hiccup. Their dedication to guest satisfaction was clear in every interaction – from the front desk to housekeeping and everyone in between.||Thank you to the entire team for not only resolving the issue but for truly making me feel valued and cared for. It's rare to see this level of commitment, and it's exactly what turns a one-time visit into a place you'd gladly return to.||Highly recommend – not just for the beautiful facilities, but for the outstanding people who make it special.

I stayed from 4/25-4/26, and I have to say everything was great. All the staff was welcoming and helpful. Starting from valet, front desk, waiters, pool staff, cleaning crew and etc. My room was clean and at night they would set up the beds and bathroom. The pools are very nice. The pool staff do a great job of keeping you hydrated. Pizza and drinks were good. It's a great hotel to stay at.

Really amazing hotel - the rooms are all super clean and modern. Most of the room photos on google are from before the huge renovation. I’d highly recommend this place. We are staying here if we come back. First time in Fort Lauderdale and we didn’t really know what we were getting ourselves into - we were really surprised at how great this hotel is. Feels more like a 5 star hotel than any other 5 star hotels I’ve stayed at. Staff was extremely kind, fun, and helpful. The food is obviously pricey just like any resort food, but they back up the price with the quality + taste. Everything we ordered felt worth the price. The room was spotless and the pool was extremely clean.

Buyer beware! This hotel has MANY ridiculously-priced surcharges as well as way overpriced items in the room. A Demi-wine, for example, sells for twice the amount of a full bottle at $120! A Coke is $8. A small bottle of water is $7. Parking is $60 plus tipping. A valet helped us with our luggage, then dumped us for another client, leaving us standing there waiting for another valet. We tipped both because it was absolutely not their fault. They had a welcome card in our room with a long description of some delicious-sounding candy (oranges dipped on chocolate —but no candy. Will not stay here again, will not recommend. Staff is VERY accommodating (almost too much so—I don’t like obsequiousness and I bet the staff doesn’t either; although our valets, restaurant staff and housekeeping were very real and personable) but the management is taking advantage of you! Maybe people don’t mind just throwing away money, but we are on fixed incomes. Guess they won’t care if we don’t come back.

It's been years since I visited Pier Sixty-six. I'm so glad the ladies decided to do a birthday afternoon celebration here. The remodel is fabulous!!! I couldn't believe it. The staff were very professional, courteous and accommodating from the valet to the pool side server. Everyone was wonderful!! We shared a very relaxing day with our sister-friend #50. The cabana at pool side was a great place to spend time. The feel if the resort is like you've gone off to a secluded island for the day. The drinks and food were very good. We've already decided we will do this again and again. KUDOS again to the staff and management on showing superb customer service!!

Our first stay at pier 66 and all I can say is WOW I’ve stayed at a few hotels of this class but pier 66 has definitely raised the bar ! We choose pier 66 for our couples getaway vacation from Connecticut and everything from the valet to the world class service and the extreme niceness of every single employee we encountered. The rooms are absolutely gorgeous , the facility is top notch ,the pillows the bed , the bathroom, the cleanliness and the amenities we could not stop talking about it our whole flight home , the pool was amazing had a house music dj to lighten the mood but it was not over the top it was a nice touch , they were bringing samples around of their cocktails of the day , one employee even over heard us about needing sunscreen and we turned around and he brought us some right to our loungers ! We had a drink prior to our dinner up on their 17th floor pier tower lounge and it was exemplary the view was one in a million of Fort Lauderdale . We can not wait to get back ! And Gus the bell hop was the absolute best ! If we could take him home with us that would have been the best treat , I saw some of the gms by the pool and had to go up and ask them where they got their employees cause their screening process of finding such genuinely nice employees was just down right impressive !

Have now eaten at three of the restaurants... hope The Pelican Grill reopens soon!||But this not really about the restaurants, it's to address the massive undertaking to open a destination property. Sure, there may be minor hiccups, but I have to say that the ownership team and the staff are impeccable given the recency of the opening. ||My first suggestion... arrive at night. Driving up, it's like driving up in Newport Beach with the lighting and landscaping. Restaurants are each quality experiences from the standpoint of service quality. I enjoyed Sotogrande and Garni, but really believe Calusso stands out with a better menu.||With the addition of The Omni and the new convention Center, Pier 66 stands as the jewel in the crown of 17th Street. The Boatyard is another great restaurant - the Hilton has some ground to make-up to be a part of this success story.