Pierre & Vacances Benidorm Llevant

We stayed here for New Year 2025 for 1 week. Before arriving we read the reviews and were really worried about staying here to the point we were going to change hotels. When we arrived, the guy on the desk was friendly and checked us in as quick as he could, it did take a little while but there was 8 of us. We paid €200 deposit per room which would be refunded on checkout. We were given a receipt and also a sheet with terms and conditions which were fair (keep apartment clean, remove rubbish and take bedding off etc) Rooms were basic but a lot better than we expected. They were clean which is alls we ask for. Beds were comfy and we had a huge balcony. Shower was powerful and towels/toilet paper was changed mid week through the stay. On checkout, we ensured everything was ok in the apartment and went down to reception in plenty of time so they could refund the deposit. They went to check our rooms and then refunded the deposit there and then. Our friends paid via credit card and the money went straight back into their account. We paid via debit card so took around 5 days to go back in. Overall, a really good stay and would definitely stay here again.

We were quite worried after reading some|of the reviews but we couldn’t fault the hotel or staff at all. We were a family of 6 ranging from 21-80 years old. We found the location ideal and in walking distance of around 15 minutes from the strip, beach and old town which was perfect. The apartment was spacious and clean. We received clean towels and bed sheets in the middle of our weekly stay. The balcony was very big and pool was lovely. ||I just wanted to give a shout out to the 2 male receptionists - the one who checked us in (sorry we didn’t get a name) was very welcoming he even helped our older relatives on the second day by giving them directions and a map so they could find where we were. Pedro on checkout was also lovely and friendly. Our rooms were checked and we got our deposits back no problem. ||You get what you pay for in Benidorm and for us we thought everything was great and would definitely stay here again.

I enjoyed how spacious the rooms are, they all have comfortable beds, shower/bathroom was great, kitchen area with basic utensils, microwave, coffee maker, fridge and cooker. Pool area is lovely with lots of sunbeds. However the apartment was a bit dirty, with dust and dried food stuck onto kitchen surfaces and items, the sofa bed was filthy, tiles in the bathroom were lifting, safe didn’t work in the bedroom. The staff also wouldn’t change our towels or replenish the toilet paper, the staff were extremely rude about this and told me to go purchase these items from the local shop or gas station they had near them. I think this was extremely poor of the hotel and I can’t believe they ask for a €200 deposit with that type of service.

We had an amazing 4 day stay here. We were worried before we came after reading the reviews. On arrival staff were lovely and very friendly. Rooms very amazing very spacious and very clean. No complains at all. The bar staff were very nice too and have a good laugh. Pool area is small but was always beds available. No problems getting the deposit back. If you follow the rules, which is basic put your rubbish in bin, strip the beds you ll be fine and you’ll get the deposit back no problem at all. Rooms were best rooms iv stayed in for a while.

This is an honest review party of 13 in a few different rooms I can honestly say our room was filthy floor 6 room 2 the floor could not have been mopped there was black mould in the bathroom it really was not great .. the actual balcony doors didn’t lock and the blind on the bedroom window was a disgrace and believe me Iv stayed in many different rooms in Benidorm .. one of the chairs on the balcony had no legs on it hidden under one of the other chairs ! The table was filthy and a big blood stain on one of the chairs and while we were there some flung two chairs off a balcony ! |Towels were clean apt would have been ok if cleaned properly however I have a line of 15 bites on my arm waiting to be confirmed from gp if bed bug bites . All in all I wouldn’t ever go back trust your instincts read the reviews pay your 200 deposit in euros and run for the hills !

My sister and I came for 5days on 29th September this year.I was abit worried about the reviews, about getting your deposit back which we did know about(£200)and afew other things.I must say we were very happy with our stay. The apartment was clean and big enough for us with a lovely big balcony. The gentleman on reception the night we arrived was very helpful and George on reception the next day was really helpful too.He helped us out alot that day getting a bus to another destination and printed the tickets.He was lovely and so helpful which made our stay very enjoyable. The lady the next day wasn't as helpful but we managed to do it ourselves in the end.People moan about losing there deposit but we left it clean so no problem.The is a charge if you lose your keys or they have to open your door but just be careful you don't lose them.If we come back to Benidorm we would certainly stay there again.

Apartments are on top of a steep hill. There is a bus from hotel to beach on the plus side. Three lifts for 34 floors can sum times be really slow and very busy. Will have various pots and pans but may need to ask for more to accommodate making a full meal. Not alot of noise from other apartments only if their having a party🤔🤔. Overall great facilities and spacious apartment.

We stayed early September, straight of the back the hotels situated on a busy main road so expect to hear lots of cars and police sirens. The pool area was very basic and rowdy so don’t expect any relaxation here, Women on reception was very grumpy and rude left us standing for 15+ minutes on arrival without any acknowledgment, one of our belongings was stolen from the luggage room, another guest also had his hat stolen from there. Room was very basic, but had everything you would need for a few days. Note it is a 15-20 minute to the beach front, On a positive the man at reception on checkout was very nice and friendly.