T K
Google
We went here after our traveling acquaintances suggestions as we were staying in the area for the night.
It was very slow day(Monday) as there were only one other couple having dinner. We were greeted by a waitress who seemed friendly. We ordered grilled octopus which was tender and not chewy, goulash, pastas as we were very hungry. We asked for some bread and butter while we waited for our food. Bread was a little dry and tiny slices of baguette like rolls, but we enjoyed them. Now, since we were not sure about the tipping culture of the Hungary in general, we asked our hotel concierge for tipping before we went to the restaurant. She said generally, no but if the bill shows a service charge we don’t need to tip the waitress. When she brought us the tab, I asked the waitress if the service charge was included in the check and she said yes. But she was getting pushy about pointing to 6% or 10% tipping additional options that was on the screen. This was after she sternly rejected my AMEX card, so while I was stumbling to take out my Visa card, the screen reset to “no tip”, she got sully and snippy, gave my card back and the tore receipt on the table and walked away without saying thank you or good night. This place just charged $1.75 just for few pats of butter for our stale bread! After having a nice dinner, such arrogance and disrespect towards customers is not an acceptable behavior just because we were tourists from United States where we tip generously to our servers for their services.
If you are the owner of this place, please take note of this honest review. If you are a tourist considering trying this establishment, just beware that despite pretty good(but pricey) foods, a certain waitress may ruin your evening out(no offense to the chef).
In reply to the owner’s request for clarification:
Date of our visit was Saturday night.
Additionally, if the final bill that says Service Charge(felszolgalasi):4986 HUF, which comes to about 15%, wouldn’t it be considered adequate? So why would the server push for additional tip?
This needs to be addressed so the future visitors will not be confused or embarrassed. That’s all I have to say.