Paul Tyler
Google
Came here for my first visit. It was for the nightclub, so we had to buy tickets to get on the guest list, all good so far. We had a pizza deal. We knew we had to arrive before 10pm. Arrived about 10 to 10, but there was a long, slow moving queue. When we finally got to the desk we were told we wouldn't get any pizza as we had arrived after 10! Tbh, I couldn't give a damn about the pizza, but I give a lot of a damn about principles. What are Pikes trying to achieve here? We arrived in what I thought would be plenty of time (first time visitor), YOUR checking in system was so slow that we had to wait over 15 minutes to get to the desk, only to be told we wouldn't be getting something that we had already paid for and that this was explained on the website. So, you perhaps saved a few Euros on something that had already been paid for, but you definitely annoyed two first time visitors and made us view Pikes in a very negative light.
After that, we enjoyed the evening, the vibe and the music was great but it still left enough of a mark that I took time 3 days later to write a review that could so easily been a 5. Your business I guess.