Pink Shell Beach Resort & Marina

We have been to so many different areas of FL. This is the nicest, rooms are very spacious. (but we did not get in before 4pm) we did enjoy the pool area before that. Clean rooms, nice AC, comfortable beds, relaxing sitting area out back and liked having refrigerator and microwave. Breakfast very good, Pool very nice, clean, not over crowded. We loved the crafts at the pool. Loved the free kayaking at the resort and paddle boards. To our surprise not very much humidity here at night. Traveled with a 8 year old and 17 year old and 2 45 year old adults. We all loved it here. The beach is amazing, soft sand and beautiful views. Great pina colada and good pizza at the resort. Wonderful customer service. And last but not least is our absolute favorite, kayaking with Ranger Rob. He was so knowledgeable, friendly, includes the whole family and we saw fish, crabs, dolphins, manitees and sharks up close, Absolutely a once in a lifetime experience. Thank you Ranger Rob for connecting with my two daughters! Take this trip you will be happy, Sad to be leaving today.

What a great resort! The staff is super friendly, the resort is nice and clean, the location is perfect and the rooms are great. We really enjoyed our time here and definitely would come back again. The resort is right on the beach, but also had multiple pools to enjoy. The daily breakfast is quality, and all the food at the various restaurants on premises that we had was delicious. Highly recommend!

Our stay at Pink Shell came about as we were part of a celebration event for our close friends. The property is neat, clean and well maintained. The staff from the front desk to the beach attendants was amazing. Anything you needed they would help you with. Activities happen everyday and Sammy was amazing with the Pink Foam. The food services available at the property were good but the staff within the restaurants was exemplary. From Haley at Bongo's, to Junior, to Devin and Merci at Jack's - amazing service. Very friendly and accommodating. Always with a kind word or a helpful suggestion about things to do and see. I highly recommend Pink Shell and we will be back.

We came for short 2 day getaway. The room, pools, beach and amenities are all worth coming here. The best thing at Pink Shell is the staff. Everyone is friendly and helpful. Check-in was a breeze. Denise at front desk was cheerful and always had a smile. She made sure our room had everything we needed. Tom the bellman was there to assist us immediately. Paxton helped us with the fire pits every night. Ronald at Jack's took great care of us (irie). Also, Danielle and Damian made breakfast memorable. And who can forget Chester, who is always there to make new friends and help anyway he can. Just RELAX enjoy the beach, 3 pool and hot-tubs and let the hospitality professional take care of the rest.

This is probably my new favorite hotel in Florida and is a true resort meaning that you do not need to leave the hotel for anything if you do not want to. Self parking option is great, the ice service from the valet is awesome and everyone you encounter is genuinely nice and eager to help. We had lunch and dinner by the pool and enjoyed it all. We enjoyed all the pools, with and without kids, we took advantage of the lounges and just had a wonderful time. The room was super spacious, the view was awesome, the bed comfy and the AC ice cold. The only weird thing is that gratuity are included when your order food and beverages but that it is not pointed out unless you read the receipt carefully.

My husband and I just got back home from staying at pink shell… everything and everyone was AMAZING! Breakfast was phenomenal. The resort is absolutely gorgeous! We plan to return. Extra shoutout to Stephanie from Venezuela…. She was incredible!!! So sweet and truly special! We can’t wait to return here hopefully in the next few years!

Sadly we only had one day to enjoy this fantastic facility. To get the most out of the experience you really need at least three days to experience most of the activities that are available. The late check in time and early check out necessitate an entire day in the middle to fully appreciate the services. The adult only pool is GENIUS!!! The food at Bongo’s was amazing, the attitude, friendliness and knowledge of the staff equally amazing. The room is without question the nicest we’ve ever had the opportunity to experience. Definitely get a beach side view to enjoy the fully netted balcony and fabulous gulf breeze.

Our stay could not have been better. All the staff are so friendly, the room cleaners, breakfast workers, and receptionists, everyone. We also booked a fishing charter through the hotel, On Ice Fishing Charters, and Captain Kevin was so good that we ended up booking another charter with him during our stay. The breakfast was outstanding with different choices each day, the the 3 pools were cleaned every morning, and every room has an incredible view. I can't imagine a better hotel to stay at when visiting Fort Myers, it's perfect for anyone, kids, families, and adults.

Great experience. we stayed for the sand sculpture contact at another location nearby. hotel was great. After i booked a dinner on the beach during our stay, Milley took over and treated us like royalty. I highly recommend staying and although a little pricey Dinner on the Beach was a first class experience!

The resort was beautiful and very well maintained. The staff was all amazing but Sara was our rockstar. She was so welcoming when we got there, explained the menu in detail and made the best cocktails. We looked forward to seeing her everyday on our vacation. We can't wait to come back to visit!

It's a beautiful resort with a gorgeous sunset view. We have to make sure we plan our days around the sunset time so we won't miss out on the million-dollar view. The rooms are spacious and well equipped, with full kitchen, full-sized fridge, washer and dryer. We had a two bedroom suite, which has two bathrooms. The master bathroom is large enough to be a room in and of itself. There are multiple pools and hot tubs in the resort, so they don't get too crowded. Lots of towels available for use as well, they have microchips in it so if you don't return the towels to the drop off they may charge you. You also have access to the beach, and free kayak and standup paddle provided on a first come first serve basis. As most people only borrow them for a short paddle on the nearby beach, even if they are out it was never a long wait for one. I just wish the guys who man the booth can give me a little instruction. I had never been on a SUP before, I noticed they are in different sizes, so I asked them if I should use the smaller one, but they were just like, you want this one? that one? okay? A couple of complains: - There are only two elevators per building, which is wholly inadequate, and wait time can be long. The restaurant for breakfast is on first floor of one, and we would have gladly taken the stairs except that there was no signage for that, until we used the stairs getting down to know which door to use. - For a resort at this price point, I expect daily room service, as well as a nicer quality of breakfast. I don't need the linens changed but at least the beds should be made.

We just finished a week stay at Pink Shell and I can honestly say I do not have a single complaint. Our room was absolutely gorgeous, the staff was wonderful and there is so much to do. We had one of the newly renovated 2 bedroom units and our view was amazing. We rented a golf cart on premises and I highly recommend. It was nice to ride around and go to the local shops and restaurants. NOW, for the most important part, and the reason I'm even writing this review. I rarely do reviews, but there's no way I couldn't say something after meeting RANGER ROB!!!! If you have children, you will never find a better experience. We have kids ages 5 and 1 and Ranger Rob made this the most memorable trip for my kids. This man is the absolute best. He does guided nature walks on the beach in the morning and my son and I went almost each day. He taught him all about the tides, different shells, sea turtles, different animals....the list goes on and on. My son loved him so much that he wanted to go to any activity that he did- he chose Ranger Rob over going to get ice cream lol! He also does afternoon activities with the kids and kayak tours for the whole family. He is just exceptional. Cannot say enough kind words about him. Thank you to Ranger Rob for the best trip ever!

Beautiful hotel bar on the beach! Great views- nice little pool for a fee. My husband and I shared the Ribeye on sourdough and fries. Tasty. I got the Key lime mocktail and hubby got the cosmo. Our waitress Kayla was super cute and sweet and eager to please and the manager was helpful. Why we personally won't be going back, It was $65 you will be charged 18% for the privilege of eating there. For a shared meal that's just too crazy for us. As residents we are finding it more difficult to go to the beach to eat. The kitchen put sauce on that I asked to be on the side. Sorry sensitive tummy here. The sandwich was good, but not $65 good. They had a guy playing music that was awesome, that was a treat! But, too expensive for us but maybe others will enjoy it.

The people, location, feeling, gorgeous rooms, that view. Perfection. If I could rate any higher I would. I've stayed in the highest luxury brands around the world and the service here was better. Everyone genuinely cared about your vacation.

How will you entertain your guests? Is there an adult pool that is open? Arriving late tonight Two Health Works An upgrade would be nice as well as some cruising on the hotel boat? I'm extremely upset that you were not honorable when my daughter made the Reservation. She asked about swimming ETC. Replied that all was fine and no red tide!

It all started at check in- the woman who waited on us was patient and very detailed explaining all amenities and information about the hotel. We went for a drink at Bongos, you have great staff there- we also ate at Bongos Bar side bar & grill - our server Maya was personable, yet professional- she was great with our children and our food came out quick and was delicious; really made it a fun experience for us all! The atmosphere is great- we will be back, for sure! Thank you!!

Our First time at Pink Shell Beach Resort, and I must say our stay was "FANTASTIC "! We normally stay at Margaritaville. Let me tell you, Pink Shell Beach Resort is far better with so much more to offer with More bang for your buck!! AWESOME PLACE WITH AWESOME STAFF!! You sure won't regret it. I Must say again FANTASTIC!!

We had an amazing three nights at the Pink Shell Resort. The rooms have been upgraded with a modern kitchen area, new flooring and a nice sitting space. The views are unbeatable. The pool is perfect for a family. We brought our 13 month old and he loved the shallow end. Food was great, the free breakfast and Bongos were both excellent. My wife LOVED the make your own omelet station. The breakfast was way better than expected. The beach is HUGE and beautiful. The location was incredible. Most important, the staff was top notch. Everyone was kind, outgoing and fun. We forgot an item and they were quick to resolve it and personally mailed it back within a few days. Thanks to everyone there for making such a memorable trip for our family!

Trust me when I say this hotel is amazing! The breakfast is professional, with a waiter and a personal omelet chef.

What a great birthday weekend for us girls. We had the best time with the best views. Breakfast included every morning was delicious. Three pools were the perfect refreshing temperature. So many sand dollars, conch, and hermit crabs at the beach for snorkeling. Paddle board, kayaking, and beach umbrella included as well.

Pink Shell is great! Definitely needs updates but that is going on now. Great staff, amazing food onsite, so many amenities as well. You have your pools onsite, the ocean, the gym , and restaurants. Waking up to the ocean , which is a beautiful view has been amazing! Stay if you're in the area. Everyone is so friendly here (staff).

One of the best places on Ft. Meyers Beach Staff is amazing ! Especially Carsyn at the pool deck ! So helpful and informative our entire stay !

This resort gets an "A" for effort! And views! And staff! And food! Fort Myers is recovering from the hurricane last year. I don't know how the Pink She'll has pulled it off but they did. They are up and running and doing an excellent job. Thank you for a phenomenal vacay, Pink Shell! We tried to make a reservation about 5 months ago and couldn't because of construction. We were able to get a reservation about 2 weeks ago and feel sooo fortunate. They are literally the only hotel/resort on the beach that has re-opened. There was one other hotel in town that was up and going, but they aren't directly on the beach. And my opinion is that the Pink Shell is comfier. Anyway - the staff was super accommodating. Shout out to valet, Alex! Service with a smile and full of helpful information regarding the area, things to do, places to see. All of the staff was wonderful. Thank you, Pjnk Shell!!

Had a wonderful 3 days!!! I highly recommend this resort not one complaint. Beautiful views nice rooms awesome breakfast! Dolphins came within 5 ft of us in the ocean saw 4 manatees lots of beautiful seashells everywhere! Staff was very pleasant. We will be returning in the future! Oh also has an adult pool and hot tub area.

It's ok. We are here for a family gathering, rooms are clean and seem nice but there is a strong smell and I think it's insecticide bc there are a lot of bugs outside and tiny flies that get in the rooms. Sitting on the balcony that is screened in (to prevent the thousands of dragon flies) the smell is really strong. I'm sensitive to strong smells bc of migraines so it really bothers me. I'm only here for two days but I can't imagine a week in this smell.

In the past I've got a day pass at the resort for $20 a person (I paid $40 for two people see picture below) and when I called to check prices today I was told "you've never paid $20 for a day pass" apparently it's okay to tell paying customers they're liars now?? The price for a day pass now runs you up to $90 how sad that the beach we've all known and loved for generations is now ruined with price gouging, rudeness, and made almost completely inaccessible for locals. I used to love and frequent this place often and will no longer spend another dime here it's so unfortunate that our slice of heaven will never be the same! Also when I contacted management I was told that was a discounted price due to construction but they are still under construction so still makes zero sense.

Absolutely loved this place! I bought a day pass to enjoy the adult pool, beach, cocktails and paddleboarding. I enjoyed this place so much that I bought a second day pass and came back! So relaxing and loved the idea of being able to be on the resort with full access all day.

Beautiful resort that is still being rebuilt as only one pool is operational. The beach is amazing, the white sand you dream about and can spend hours walking. The resort fee was rather high, at $50 a night, for the amenities that we received. The room price is already expensive, so the additional $50 was not appreciated. My son was given a bag for shelling, which he liked as well as sunglasses. The breakfast every morning was complimentary, however you must use a server to get even water. And for just being provided water, I was annoyed when we received an invoice at the end of our meal at the end to tip - especially since the server was not proactive about bringing us all water, he brought one, and then I had to specifically ask for water for the others at the table. The same food is served each day, and breakfast starts at 7:30. It would be nice if it started 30 mins at 7am. I would have appreciated more of a heads up about the expected gratuity, because after paying the resort fee, I was not wanting to be hit up for other misc fees. There is an activity calendar for kids, however everything is an additional fee. It would be nice if there was more free organized activities since again we are paying the resort fee.

I am driving to Pink She'll this morning and I receive a pleasant text from them asking if there is anything they can accommodate me with - since it is my husbands birthday weekend I requested a cake and if I could get the best room available - 10 minutes later BOOM ... completed Just the fact that they reached out to welcome us before we even arrive that is CUSTOMER SERVICE EXCELLENCE So excited to see what awaits this weekend will keep you posted Shout out to the amazing girls that made this birthday for hubby so special going the extra mile Denise Durrelli and Boni Denizia !!

Sara at the bobs beach bar was amazing! Fantastic service!! She went above and beyond on st.pattys dat! Great hire!

I'm not sure where the positive reviews are coming from, must be related to someone here....This place is a year away, if not more, from being "relaxing" ready. Concrete trucks, loads of them in the morning, they put you in a room that has construction right above you (Hammering tile at 8am), elevators not running (elderly taking stairs up to 9 floors!). We get that they are rebuilding and are sympathetic to their effort, BUT at the same time, they are booking rooms at a premium rate knowing full well that YOUR experience is going to be not what you expect from a quality resort. Poor guys at the desk, you can see the frustration in their faces, getting complaints all day. Give this place another year at best, would not recommend this place just yet, especially after donating over $4,000 to their cause.....

Made reservations, checked weather, called hotel and was made to feel stupid for checking on whether they were cancelling reservations or not because of upcoming tropical storm. Proceeded with trip and was HIGHLY disappointed. Their restaurants shut down due to the storm and there were no delivery options. They offered 15+$ sandwiches with disgusting chips to their already paying costumers. The pools were closed. Their beach was closed. And nothing was offered as compensation. Weather is not their fault but their lack of empathy and customer service was so shitty. DO NOT RECOMMEND!

Overall, friendly staff and good amenities. We got there at 11 even though check in's at 4, and they were able to get a room early. All staff were super friendly and welcoming. There were multiple pools and enough chairs out by the beach for everyone. Rooms were very clean and came with a huge TV, a nice little balcony, a kitchen with all the utensils and cooking supplies you might need. Complimentary breakfast was also tasty and fully equipped. Can definitely see myself coming back if I need a weekend getaway in the future!

Second kayak excursion with Ranger Rob did not disappoint! We went across the bay into mangrove tunnel and a had a perfect day! Ranger Rob is by far the best guide. He greeted us as friends, shares his knowledge about the area and habitats. Will definitely plan another kayak trip with Ranger Rob. A must for your visit!

Very family friendly resort with a fun octopus and waterfall themed pool. Wristbands to scan you around to and from the beach area. We went just about busiest time of the year and service was solid. Never had a long wait. I recommend the margarita pizza at Bongo's. Kids.meal offerings were solid too although no one could ever find an actual kids menu for us. Drinks were good but 18 bucks or so for a tiki style drink. Stylings of hotel and water views definitely fun. Park at the end of the island is nice and you can walk out to end of island and look for crabs and other finds amongst the drifwood adorned shore. Nice sunsets and views. Not super lux but cozy and we enjoyed the free tram service that runs every 20 minutes or so and goes around the island. A few restaurants on site and Fort Myers Beach downtown area is 15 mins or so wlk or tram ride away. Plenty of fun and highlights. Def comes at a premium price so value might be an issie but we felt well taken care of and found the offerings and service solid. Movie night once a week. Kids ranger club and other activities for additional fre (on top of resort fee). Definitely a super memorable and fun vacay for us. Lots do nearby and easy peasy to relax on site. Games and towels and beach or poolside service. Live large.

Stop by and say hi to Danielle at the pool bar. She is amazing!!! Place is open and ROCKING!!!

Sara at bobs beach bar was awesome! We had a great time on the beach and she made our experience memorable!

I am in owner, and before the hurricane Joey was such a nice and funny worker here that was very appreciated by my friends and I. Today I saw him after two years and he made the Pink Shell experience even better. Loved seeing him back and made my day trip 100% better by his service.

Sara was great at bobs beach bar! She made our st.pattys day perfect! Great job bringing her on!

Amidst all the destruction the restaurant is open and Amazing! The food was wonderful. The staff was so very kind and happy we were here!! Omg so refreshing. I have tears in my eyes the happiness you can feel in the air. They have been open for two weeks now is 12/14/2022. Thank you Pink Shell Staff. Honestly I'm not just saying that the food was good it's was very very good

We had the best day getting a day pass for our family and a bunch of other baseball families! Beautiful pool, gorgeous beach, great DJ and the most friendly, helpful staff!!! They are still rebuilding some sections after last year's hurricane but we will absolutely come back!

I have been coming back to this place for a few years now. I went for a week after Christmas & for another week this past March. The staff is always the best & they try hard to make your vacation hassle free. The breakfast is awesome & included with the cost of your room. I would just go grab to-go boxes every morning for my whole family. Food service out on the beach is awesome as well. It's nice to have a few different food option on site with Jack's, Bongos, & Rae's. The pink shell has a naturalist on staff. His name is Ranger Rob, & he is the BEST! We took a kayak tour with him & also went on his nature hike. It was a great way to break up the day a bit & see some of the local wildlife. We were lucky enough to spot a Sea Turtle, Nurse Shark, Dolphin, & Manatee on the kayak tour. We will be back for sure.

There are a few positives. Rooms were spacious and the view was amazing. 1. The shell bag or sunglasses you are supposed to get upon check in apparently are for only certain people. I never saw either. 2 . The broken elevator was "getting fixed tomorrow " for a solid month. We had friends there a month prior. Let's be honest with our guests.... 3. Our room was covered in ants. Tiny red ants everywhere. 4. The 'convenient' bracelets they give you to open your door rarely worked...9 floors and one elevator you can only imagine how frustrating that was.... 5. There is an arcade and small pool/beach shop tucked away behind the pool....found that on our last night there. No one told us. So, all in all, the location is great as it's right on the beach, but I think I'll spend half the money and stay on Sanibel next time....

This is our first stay at PSR and we are extremely pleased. So many things are amazing but Ranger Rob and his excursions are simply fantastic. Would recommend to anyone out there, kids and parents alike. So much knowledge and practical information!!!!!

Attended a conference at this resort and thoroughly impressed for the entire stay! The valet staff, servers at breakfast & Bongo's had the best personality's! Everyone was friendly, helpful and I looked forward to seeing them. My view from my door was an inlet and balcony was the ocean. Both gorgeous views. The room was spotless and comfortable. All the food (mainly breakfast) was freshly prepared and yummy. Worth the drive and I'll be back!

When you read the other Yelp reviews, there are a list of pros and cons. Which makes sense because this resort certainly has it's share of pros, but the cons carry a lot of weight. Pros: beautiful views, friendly staff, incredible location, beautiful pool. The resort has lounge chairs they set up on the beach with umbrellas and little flags you can raise when you want service. Beach side drink and food service is a huge pro. They advertised that you could make reservations for beachfront s'mores at night but said due to covid they were not offering it. Breakfast buffet had good service with and Omelette station/waffle bar. They had almond milk and soy milk. I don't eat gluten or dairy but still had good options. Cons: we stayed in a Edisto 2bdroom 2 bath beach villa. The villa was run down and needed a good cleaning. The patio door didn't lock and the front door barely opened/closed. The lounge chair on the patio had stains on it and made you not want to sit on it let alone "lounge". None of the phones in the unit worked. One of the showers only had hot water so you could not use it without risking 2nd degree burns. It's a shame the resort is great if the unit were cleaner and more updated this place would be the whole package. We didn't see one bug at all which for an older condo building in Florida is good, but overall the villa felt dingy which is the reason for the 3 rating bc you can't come back from run down and dirty.

I'm normally not one to complain or leave a bad review but this place takes the cake so I had to make a whole account to make this. This place left me and my two friends stranded in Florida with no help. About a month ago my friends and I decided we wanted a little weekend get away. (We're all 19 years old and are from the western slopes) that being said, we read the website top to bottom to make sure we didn't have to be 21 or older to check in. At this time they didn't have anything about an age requirement on the website or when so we booked a room. The day we land in Florida we took an Uber from the airport to the pink shell. Two guys helped us with our luggage and pointed us to the checkin area. Inside we met with this women who asked for the usual, name, ID, and reservation. handed her my ID and she goes, "can I get an ID" I kindly said, "it's in your hands" and she said, "oh haha I'm not used to these ID's" then walks to another worker with my ID, comes back and says, " you have to be 21 or older to checkin" AFTER already charging my card. she hands me my ID, a paper saying I was refunded for $258 and told us we'll have to leave or find someone 21 or older. We went back outside to the front of the hotel and asked a guy walking down the street if he could check us in, he was willing to help and we called to book a reservation, before a "hello" the women on the phone said, " you have to be 21 or older to book with us" and pressed us about the age requirement counting the process. While on the phone the women that were inside came outside and kept watching us. My other friend said it wasn't worth it and we ended up canceling our second booking with them. We found an Airbnb (thankfully) But we had to stay by the hotel to wait for an Uber. after we found a solution to THIER mistake they tried to kick us off their property and gossiped about us a few feet away. One saying, "why are they still here" with an eye roll...as if they didn't know we couldn't chick in and that we UBERED THERE. The whole point is the employees are rude and not helpful, they are willing to put three young girls over 1,000 miles away from help (family) out on the streets. DON'T COME HERE! Also, looking at my bank statements on the phone the next day, they didn't charge me for the $258 they said they did, they charged me for $410. Still waiting for the refund to go through.

I chose the Pink Shell for our family's first vacation to Florida. Pros: - our room overlooked the beach (Sanibel building). - free parking - comfortable bed - enclosed balcony -small kitchenette for making light meals - nice pools (and option for a quiet or loud environment) - free beach chairs - decent buffet breakfast (if it comes included). - always able to find a chair by the pool -comfortable beds - great location - easy walk to Times Square for restaurants and shopping. Cons: - Horrible customer service. We did not receive housekeeping the entire time (5 nights). We were promised services each day that we called yet no one ever showed up. I had to take items off of the cart when we saw them parked in the hallway (towels, shampoo). We had to take our own garbages out. We aren't prima donna's but for the price to stay, you would expect better service. - Expensive drinks and food at Bongo's (mediocre service). - Rooms have been remodeled but they are still dated for the price. - They only give you two breakfasts with each room (even though we paid for 4 people for the room) so you have to pay an additional 18 per person if you want to bring the whole group each morning. - paid a resort fee but there were no activities offered due to covid. - motel style outward facing doors - was loud at times from drunk people walking by or kids yelling. This is a decent place just keep your expectations low for customer service and you will be fine.

Spent 5 nights here in the beginning of August. The rooms here are very big and nicely accommodate traveling families and I appreciate the full kitchen. The rooms are a little dated and could stand to be updated, especially considering we paid nearly $500 per night in off season. The resort is very pretty. Right on the gulf. 3 pools although one is primarily a splash pool. We hung at the main pool. They have full waiter service at the pool, provided it's not raining or a Sunday and looks like rain apparently. Maybe that was just our experience. The food at the poolside bar was good - burgers, tacos, sandwiches, salads. Good drinks too. We wound up going out to dinner two nights (and eating poolside 2 nights) as their "dinner" restaurant had mainly seafood and we are not all seafood eaters. Breakfast is a buffet and its complementary. That is if there are only 2 people in your room. Yep, you can have up to 8 people in a 2 bedroom suite but only get 2 free breakfasts per day. I would think in a two bedroom suite it should be at least 4 per day since a 1 bedroom gets 2 and is paying considerable less. The problem here is when it rains, there is NOTHING indoors to do. In the lobby there are a couple of tables and chairs to play board games but that's it. Not even an indoor bar. So if it's raining and you're dressed and don't want to get "damp" under awnings there's no having cocktails there. There are a few tables and chairs under cover but very few considering this is a family resort with lots of families with kids. Also parking here is a cluster. Each room, regardless if 2 bedrooms with 6 or 8 people, only gets ONE complementary parking pass. Anyone else needs to pay $20 per night.

Check-in was friendly and quick. The ocean view in the lobby is stunning. Online pictures don't do it justice. We had the Sanibel view 2-bed queen room with kitchenette and it was very nice, exactly as pictured. Bathroom was recently renovated, though one light went out over our sink during our stay. Behind the smoked glass door was a curved shower and toilet. The toilet was a 'green' kind that saves water, but there was no sign indicating how it worked. We didn't figure that out until day 2. Loved our 3rd floor view from screened in porch overlooking a pool and the Gulf/beach. Beds were fairly comfy with nice sheets/bedding. I loved the plentiful hooks, especially the three on the porch where you could hang wet bathing suits. Would have liked a towel rack or two in the bathroom, but hooks worked fine. Liked the wooden bench at the end of the bed. You rarely see these in hotels, but they are a nice comfort item. Bath towels were thick and fluffy and replaced daily. Soaps/lotion were Tarocco in a nice light orange scent. The room was humid feeling, even with the air and ceiling fan going. Possibly the large sliding glass door needed resealing. The sheer curtains needed cleaning on the sliding glass door. There was no base around the fire sprinkler on the ceiling. The sign near it said not to hang items on the fire sprinkler. Apparently folks do that?? Who knew? The elevators were near our room, but didn't pose a big noise issue. The Sanibel elevator and the main building elevator were very hot and humid with no a/c. The only noise issue we had in our room was a wedding dance party going on until 10 p.m. the night we arrived. With the tv on, we could still hear the music up to the third floor. We were exhausted after the 4-hour drive from Orlando and we couldn't relax until 10 p.m. due to the noise. There is a big breakfast buffet included with your room every morning and most of it is very good. There is an omelette station and waffle bar. The first server we had was slow and never checked on us. We had to ask for our check to give him a tip, which was annoying. The other mornings, the service was friendly and efficient. The only foods I didn't like were the baked goods. The croissant and cinnamon roll/elephant ear were dry and flavorless. Everything else was fresh and tasty, especially the chorizo egg casserole and eggs benedict. Main dishes rotated daily, which was nice. There was packaged fresh fruit, which my son enjoyed. Lighter, healthier options like yogurt and bagels were available. The beach was beautiful with sugary white sand, free umbrella/chair set-up and free activities like paddle boarding and kayaking. You get one free activity a day. My husband and son rented Sea Doo's and had a blast. My big complaint: Beach towels are not available after 5 p.m. Why on earth? This really puzzled me. It's Florida in the summer. People swim after dinner after the sun goes down. The pool was even backlit. We drip dried our first evening there, which is ridiculous when you're at an expensive resort. When you did check out towels, they took note of your room number. Only one towel per person. I saw people bringing back beach towels from their room in the evening. They must have checked them out before the towel check-out closed. At the towel check-out, a sternly worded sign said if you do not check your towels back in that night to the station or front desk, you would be charged $40 for the towel. At Disney resorts (hubby is a cast member), they just have unmanned pool towel stations at each pool. You bring back your used towel, take a new one, or take two towels if you want. As much as I disliked their overly protective policy toward their pink/white striped beach towels, I was surprised they didn't sell them in their gift shop. If it had the little shell logo on it, I would have probably bought one as a souvenir. I have to say the staff was consistently pretty friendly, even when they gave bad information. They gave hubby the run-around a couple of times when he was trying to break a $100 bill for tips. He finally ended up at the front desk where he had to insist they give him change. You wouldn't think this would be a problem since we were registered there and wanted to use the money for tips. Bongo's was the only restaurant we ate at, and the food was just OK for hotel prices (high). Its convenience is the real draw so people don't have to change out of their swimsuits for lunch or dinner. We had one alcoholic drink each the first night there, and they were strong but pricey ($12) for a regular sized drink. Overall, we had a good trip. It's a clean, decent place to stay but overpriced for what it is. They need a review of their towel policy as well as regularly review their staff on basic questions guests ask. Their website is pretty accurate for photos of the resort so I didn't download mine.

I have a place here on the island I parked across the road for not even a minute to look at the water and then leave with two cars in the whole parking lot lots of room here comes somebody that works for pink shell to throw me out. What a a hole place like that is hurting anything. Just the way they act I hope they don't get their building permit passed to build on this land it will be a No from me there is no excuse for this except plane old a holes I will never go in or recommend them to anybody if you have that big of a problem with it put up a barrier

We last minute changed vacation plans due to hurricane Dorian and ended up at the Pink Shell. They were able to host us the whole week of Labor Day weekend in the Sanibel View Villas. We had a king suite with a gulf view that included a kitchenette. The room was the perfect size for my husband and I and we both felt as though our building had the best views. We were located on the fourth floor right above the "quiet" pool which ended up being perfect as that was where we spent most of our time. My husband had coffee on the patio each morning and loved it. The only thing I would say about the building itself (and I think for almost all building on property) the elevators are SLOW and HOT. Every time we got into an elevator is was practically a sauna. The Spa: a few hiccups when booking here. I booked a brow wax for Sunday with Jake at the front desk and we had also cooked the couples rendezvous package for the following Tuesday. Jake has called later the same day and stated there were no appointments available for Sunday and instead would move me to Monday (no big deal). Monday rolls around and I get a call from Jodie to confirm our couples spa appointment for Tues. I also confirmed with her that I would be coming in for a brow wax too within the hour. She stated she did not see an appointment for me at all for a brow wax. Apparently, Jake had not only cancelled my brow wax for Sunday but never even re-booked me. Luckily, Jodie was able to speak with the tech and she agreed to stay after her scheduled shift to squeeze in my brow wax. Other than that mix up, our couples spa day was amazing. No complaints there. Amenities: no real need to leave the resort if you don't want. They have pool side service at all three pools. Free breakfast in the mornings complete with an omelette and waffle station. Bongos has great bar poolside food and drinks. We never had it to Rae's but it seemed like an upscale seafood restaurant. The resort provided towels, beach chairs, and umbrellas. The service in general is really great here. If you do leave the resort, there's plenty of delightful restaurants on the island like Shucker's and Fresh Catch. Stay a weekend here and you won't be disappointed. If relaxation is what you're looking for, you'll definitely find it at the Pink Shell.

We spent 4 days at the Pink Shell Resort in December 2020 and it was blissfully practical and utterly relaxing. If I could I would give it a 4.5 rating. Let me explain -- the entire resort (4 buildings, 3 pools, 3 restaurants) were designed and built for maximum convenience, access and convenience. Our villa in the Captiva building had an oversized balcony (with mosquito screen) where we had a table to eat all of our meals and two lounge chairs to read and veg out. Our room had a kitchen with a full size fridge, tub, and good size den with a pull out sofa bed. Access to the sand and the beach was 100 feet from the elevator! Plenty of beach chairs and umbrellas set up as early as 9 am ready for our use. The gym on the first floor was super modern and well maintained with plenty of both cardio machines and free weights. Hammocks, free bike rentals, paddle boards, kayaks, endless beach walking. What we probably enjoyed the most from our stay were two things: (1) super Covid compliant protocols in every department from check in, to breakfast pick up to pool towel registration. (2) The resort staff have this old Florida-Midwest-Southern Charm of being friendly but not pushy; helpful but not over-bearing. We had a fantastic stay and hope to return for Summer 2021. It was perfect for our family of 3.... perhaps it might be just as good for your family as well.

We stayed here for two nights in October. I had to present at a conference in Fort Myers, so we came early and stayed at the Pink Shell as a mini-vacation. Our stay was during the week. We were in the Beach Villas (adjacent to the main building), in a two bed/two bath condo-like suite. The Room: 4-stars overall. It's right on the beach (oceanfront). The salty air does a number on all buildings, but the room was in decent shape. There were two screened-in balconies. The main one was very nice and we used it several times. The one off the master bedroom was nice, but there was a tear in the screen, so bugs could get in. The bathrooms were large enough, plenty of hot water, lots of water pressure. The kitchen was dated, but functional. The washer/dryer was on its last legs. It will surely die within another few months. The beds were comfy, as was the living room furniture. The only thing I didn't like about the room was the music from the pool. It's loud enough that, without a tv on, I could sing along to every song. Not pleasant if your 3 year old is trying to take a nap. The Resort: The resort fee is $37/day and I didn't really see the value. The WiFi is spotty, but when it works, I got 13 mbps down consistently and 5 mbps up. The umbrellas, beach chairs, towels, etc are all covered by the resort fee. I used them once--they were all nice and worked as expected. The staff was nice and stayed out of your way unless you needed them. The Beach: There was no red tide during our stay, but there was red drift algae (the non-dangerous stuff). Unfortunately, when it washes up on shore it rots instead of drying out like normal algae. The smell is not pleasant. It wasn't intrusive, but I did get a whiff of rotting vegetation/fish smell occasionally. Overall: I'll absolutely stay here again, but I'd be hard pressed to stay during the peak season. The off season was amazingly perfect, but a ton more people would be way too noisy for me. Solid 4 stars from me. The only reason it didn't get 5 stars was the constant noise from the pool with no way to get away from it.

This is a nice family friendly resort with activities for kids everyday. I found the pool area to be quite small compared to other family resorts and does not have a slide or much special. While there are 3 buildings on the property, the main one is the nicest with most modern rooms. The breakfast buffet is good, menu changes daily. The food at the pool bar was ok- mostly all fried food. Did not have a chance to go to the Italian restaurant in the resort. The beach is nice and offers paddle boarding and kayaks included, however have to pay for jet skis (which I found overpriced). Beach chair and umbrellas included and get your towels by the pool. The staff is nice and accommodating. Overall a good experience but not much to do in this quiet beach town in Ft Myers Florida.

Don't bother. Hotel is nice, staff and management are useless. Checked in today in order to meet family we haven't seen in a long time. When they showed up to meet us for lunch, they would not allow them to park since they were not registered guests. We offered to pay extra, again no. We were simply asking to park for enough time to eat lunch (at their resort mind you). For the amount of money we are paying and spending at this resort, you would think they would cater to the customer - not the parking spots. If a short term parking spot can expose the complete lack of customer service and flexibility to ensure a positive guest experience, god only knows how they handle (or don't handle) a serious issue. As I told the manager, we will not be back. Can't wait to check out.

The people are so friendly the customer service is great this is an old and aging hotel. The bathroom had mold growing on the shower curtain and around the tub even though there was a sign on the mirror saying that they probably use Clorox bleach