Clara J.
Google
AVOID, MUCH BETTER PLACES AROUND
I visited Piper Café on Saturday 5 December to have lunch while waiting for a friend. I ordered an orange juice and an iced latte, then went inside to choose something from the cabinet, as nothing on the menu looked good. The first staff member who made the drinks was pleasant, but the second was immediately rude and visibly irritated over a simple misunderstanding.
I cancelled my food order within 20 seconds - before anything had been prepared - and explained that her behaviour was unacceptable and I didn’t want to eat there. I wanted to pay for what we’d first ordered and leave. Instead of resolving the situation professionally, she (pictured) launched into a loud, embarrassing (for her) tantrum. Even when another staff member came out to calmly mediate, she continued ranting in a way that was shockingly unprofessional. I filmed part of it because the conduct was SO extreme. Her reaction only confirmed the rudeness and unprofessionalism from prior.
Based on this experience, I strongly recommend avoiding Pipet Café and taking your business somewhere that respects its customers.
The only good thing is the outdoor seating (good sun). The service is terrible, the coffee was 2/5 and there were no good food options hence why I was only ordering a croissant.