Beau B.
Yelp
An elderly relative hired them to repair a hot water heater. They inspected the water heater, found the problem, and ordered the part; for a $225 dollar service fee. Then, when the part arrived, they installed it (short amount of time), for a $225 dollar service. $450 total. This is robbery. The $225 service fee is high enough, but to double charge someone for the same job is unethical. Thankfully, they did reduce the $450 charge to $380, but I've never seen a repairman double charge a service fee for the same job.