William W.
Yelp
I honestly didn't expect much. While the Pittsburgh is ranked 15th in the U.S. with 475 species, our visit occurred at the tail end of a long road trip during which we visited America's 5th-ranked and 9th-ranked zoos in Toledo and Cleveland respectively. Surely this wouldn't be as spectacular of an experience for a tired family after seeing much larger zoos on the same trip. But as we progressed through the extensive grounds, we began to realize that this zoological park was actually superior to the more heralded Toledo and Cleveland experiences! You get so much more bang for your buck here! The carefully designed layout, a collection of very rare animals, the plethora of food options, and the added bonus of a stellar aquarium all make this one of the greatest zoos we've ever visited. And we've toured most of the major zoos in the United States!
There is sufficient shade for hot, summer days, clever displays and habitats for the animals, and meandering little secret pathways deep into the zoo. But you're not reading this review to hear about the elephants and giraffes, because that doesn't make a zoo special. You'd be far more intrigued to hear about some of the rarest animals in the world on display. We viewed incredibly rare species even on a warm day because of the park's strategic use of shade and glass enclosures for the animals. Highlights included red pandas (about 7,000 left in the world), black rhinos (fewer than 7,000 left), ring-tailed lemurs (fewer than 5,000 left), a Komodo dragon (fewer than 3,000 left), Siberian tigers with cubs (fewer than 1,700 left), Visayan warty pigs (about 330 left), and Amur leopards (about 220 left). These are some of the world's rarest animals, and all were easy to view. With other zoos, we simply experienced empty cages and animals hiding out of view.
And the aquarium alone would have been worth the price of admission! With its mesmerizing fluorescent moon jellyfish, massive arapaima, leopard moray eel, and other exotic fish and mammals, the stunning indoor display is a nice relief from the outdoors if it's cold, hot, or rainy. Take it from someone who has now visited 23 of America's 25 largest zoos. Pittsburgh ranks right up there with the greatest like Omaha and the Bronx. It's a stellar experience!
The only improvement they need would be more employees working the front gates. At 10:00 a.m. on a weekday morning when most people are at work, there was a small gathering at the entrance of about 50 people. But it took over an hour to process all of our tickets with only two of the eight ticket windows open. Frustrated, I finally ordered tickets online and approached the employee scanning QR codes for online purchased tickets only. And with that, our long wait was over. But even QR code scanning took 10 minutes to process five people! So be patient getting into the zoo because they haven't figured out how to streamline this process in 2024. But once you're in, you'll witness one of America's greatest zoological parks!
Tip: Even though their closing time is listed as 5:30 p.m. daily, the front gates close at 4:30 p.m. and everyone must leave the park by 5:30 p.m., so plan accordingly. I saw a number of people fooled by the closing time who were denied access at 4:31 to 4:35 p.m., so be aware of this.