Hannah Bengtsson
Google
We came to this pizzeria because they are the only one with gluten-free pizza in Ischgl. My mom went to the place 2 days before to double-check that this was correct which they confirmed it was. The day we went to eat my mom asked once again as soon we got in to be on the safe side, they told us once again that they had gluten-free pizza. The restaurant was pretty full so we had to wait around 30 minutes before we got seated. At the table they took our orders, me and my sister ordered two gluten-free pizzas. They accepted our order, nothing strange with that. Around 5 minutes later they came back and told us that they were unable to make the gluten-free pizza. The reason was unclear, at first they told us that there wasn’t enough space in the kitchen. Then they told us that there were to many take away orders, after that they told us that they were out of gluten-free pizza dough. At this point they had already given us our drinks so we couldn’t leave. We had to order something else from a very small menu which also was much more expensive than the pizza. It took quite a while to make the food, around 30 minutes. When we took the bill there was no doubt that we would pay the full prize as the restaurant made us order something much more expensive than what we actually wanted. The staff and the boss had no understanding what so ever and thought we should pay the full prize, which we had to do. Some kind of compensation would be the only right thing to give us. The entire experience was stressful, unpleasant and annoying. Won’t come back, that’s for sure.