Planet Fitness

This is the worst gym I have ever been to. No free try .I paid for a day pass, but the female staff was extremely rude and unprofessional. She literally didn’t know anything and couldn’t answer any of my questions. If you don’t know basic information, you shouldn’t be working here. She didn’t even apologize and acted like it was my fault. She wasted half an hour of my time with her terrible attitude. This is the worst service I’ve ever experienced. Strongly NOT recommended.

I really love the ambiance of this gym — it’s clean, spacious, and has a welcoming vibe that makes every workout enjoyable. The equipment is well-maintained, the staff are friendly and professional, and the atmosphere keeps you motivated. Perfect place to focus, train, and recharge! Highly recommend! 💪✨

My first gym, it was good! However, I don't think the policies were enforced enough. People often did not wipe down their stations and left a lot of trash around.

When entering this gym 💪 I am surprised, since this place is extremely clean, very spacious and with exercise machines in good condition and have a large parking, besides the staff who work there are very friendly.👍🏿🫶🦾💪

I love it! Its now well lit. Lg Green floor mat for stretch and abs.. good number of many machines and reasonable parking.. two thumbs up!! Only with it had a juice bar.

This biceps Curl.is ripoed from right side and askingthe employee said she needs to refer to the manager ..is a machine in use and just a piece of tape could be a solution . Wait wait???

One of the smallest and most overcrowded Planet Fitnesses I have ever been to. 5pm on a Tuesday and there's is little to no air circulating around. Also NO bathrooms or locker rooms available inside the building. Staff told me I can change in the porta pottys out in front of the building. GROSS.

This gym is always crowded no matter what time of the day you go. No one knows how to have respect and put anything back. Everything is always everywhere else but where it should be. It’s always messy with paper towels all over the floor. Definitely going to go to another location. It’s filled with high school kids who hog everything and just hang around not working out.

Pros: - That price. You waste more money on a single Starbucks trip than a month of Planet Fitness, so nothing to complain here. - Relative cleanliness. I shower here sometimes, and the showers are always clean. Staff does rounds to clean very often. Never any trash on the floor or bathroom. - Enough machines. I rotate around the weight station and there's an adequate number of them. It's almost overwhelmingly treadmills and elliptical, but I don't mind as I go during off peaks hours. - Never had any incidents of people being rude (both staff and gym goers). People are pretty laid back. Cons: - Because of that price, it can be insanely crowded during peak hours (after work). You'll have to wait for machines. Go early mornings or late night, or during the weekend. Hardly anyone here (hyperbole, it's still relatively packed, but there's never any waiting) - Machines sometimes don't get fixed promptly. They will, eventually. But may be longer than you'd like to see. If you don't have to work out during peak hours, I don't see any gym that's a better value than PF for the casual gym goer whose life doesn't revolve around fitness. If you HAVE TO work out during peak hours, and/or fitness is your life, PF may not offer what you're looking for.

‼‼‼I am a member here, but the parking lot situation is becoming unacceptable. Tonight, a car was parked improperly, sticking out and blocking the main driving lane. When I honked for them to move, the people came outside and started acting aggressive, throwing hand signs and telling me to "keep it pushing" instead of backing up like they should have. I called the police and reported it, and I also called the gym, but I'm really disappointed that there's no security presence or visible cameras in the lot. Honestly, this isn't the first time I've seen cars just parked out there with people smoking or doing shady stuff . And the lighting is dim as hell, which makes it even worse. It does not feel safe, especially at night. Planet Fitness needs to take responsibility and install better lighting and surveillance cameras to protect members. We pay to work out, not to feel threatened walking to our cars.

Don't let them tell you that you have to go in to the gym to cancel your membership. Assuming you are located in California because you are on this Yelp page, you can cancel your membership online. The contract you sign also says you can cancel by sending a letter (who does that), or by emailing. Code AB-2863 says that you are able to cancel subscription memberships through the same vessel in which you signed up. Even if you signed up in person, you can literally still cancel online. I did a lot of research and digging after the receptionist kept telling me I had to come in. I am college educated (USC as a matter of fact), I know how to do my research and most importantly, I am comprehensive, which I can't say the same for the staff here. Dude on the phone did not want me to speak to manager when I asked if there was someone who would know more about the California codes. His excuse was "the manager is in the bathroom" and "you can't speak to him because I said so." Up until the obvious display of terrible customer service, I have been patient and soft because I am non confrontational. However, this just pissed me off bad. I ended up figuring out how to cancel online and had submitted feedback on how unprofessional my inquiry was handled when calling in to the gym. The manager receives my feedback and calls me like 3 times literally telling me that the cancellation I did online is not valid and that I still have to come in to complete the cancellation process. I literally give this man 4 chances to tell me the truth (which is that I have cancelled my membership and that my cancellation is valid) when I picked up his first call. He tells me that I will still be charged until I come in to the gym to handle things in person. Now, I am a small 24 year old 5'2" Asian girl. I've already experienced hostility from 2 male staff, one being the manager. I am not coming in at all because why would I subject myself to that. Idk how they are trained to save memberships, but this is definitely not the best approach. Anyways, the manager kept blowing up my phone for god knows what reason and I kept hanging up. Out of good faith, I picked up maybe on the 4th call to give him the chance to explain himself and why they wanted me so badly to come in. The first thing he says is that I still need to come in to cancel. LOL. I had the email confirmation of my cancellation. I said if I get charged, I will dispute it and I will take it to BBB. I will admit that by the time I received the 4th call from this man, who clearly has nothing better to do, I decided to waste his time like he felt so comfortable wasting mine. Right when our lines connect, he goes "if you stop talking I can explain why you have to come in." Crazy thing to say considering that I already cancelled my membership, dusted my hands, and put this all behind me. I made it clear that I did not wish to be contacted anymore. I gave my 2 cents in the feedback form for the club and I was actively dodging calls from the manager. This guy seriously can't take a hint and I feel for anyone who has to go through this whether it be at Planet Fitness, or in his personal life. I ended up calling another planet fitness (which I will not disclose, but the manager I spoke to is evidently more educated and professional) and they told me that this is a common occurrence at this location, specifically with this manager. You would think that the ratio of ratings at this place would be a wake up call to the staff to literally pick up a book or attend their mandatory training. This tirade of calls and harassment happened on April 20, 2025 at 2:35pm. 3 minutes after I managed to take matters in to my own hands and cancel my membership.

Shower curtains in men's locker go inward into the shower too much. Especially with me being over weight. The seemingly unclean curtains (aided by AC) flow onto me while showering. This is gross. Lots of guys blow snot while showering yet the staff probably doesn't see snot mess because the curtains are dark purple colored. The Temple City location has the curtains at a proper distance away from my body while showering. Since you're remodeling this summer, learn from Temple City's location and stop putting the shower curtains so inward into the shower. Edit since response from business: how about you forward this to the manager instead of giving me extra homework?

The worst showers in the PF franchise, I've been to a handful in SD , a few in the OC and a ton in LA. You'll get out of the shower feeling dirtier than when you got in! I mentioned it to management at least 2 years ago, still hasn't improved...not even a little. Alhambra management, visit La Puente's site, they'll show you everything you outta know! Believe me, u don't wanna see pictures. But next time I'm there, if I remember, I'll post them

I've been coming to this planet fitness for a few years now, I would probably rate this 3.5 to 4 stars. The staff are friendly and courteous and they typically fix machines promptly. It's well maintained but it does get incredibly busy during peak hours. It's not the fault of the gym for that therefore I upgraded my review from 3.5 to 4 stars. As of December 29, 2024, they've added a couple of more machines, so now they have 6 smith machines, and a new hack squat, flat chest and incline chest machine, and a calf machine. The lifting workout area is quite cramped and small compared to some other larger planet fitnesses but I guess this does the job in Alhambra. Parking and the entrance js located at the back. Ultimately I come here for convenience, not necessarily to get the best workout. No bench presses, only smith machines. It's planet fitness and it gets the job done. You won't have any power lifting equipment here.

I'm starting to dislike this gym a lot. It would be the primary reason why I quit because I know that the store operators just don't seem to care. For $15/ month (for their basic single gym location membership) plus their annual fee (approx $19.08 a month), I don't know if it's "worth it" anymore. Having been to multiple PF locations, this one is easily one of the more run down locations. (-): lots of broken lockers (-): shower heads are broken/ shower curtains need to be changed With personal and social media experience- I have personally been told to park elsewhere (not the back row of the parking lot) in broad daylight because of their cars being broken into. I also have heard of others complaining their lockers being broken into. Thankfully I never had this experience, but I think they need to increase their security or at least place cameras in the back. Improvements- I used to dislike the music blasting inside the gym but it has gone down. When I reported their shower curtain needing to be changed due to mold, it was eventually changed after a few days.

I was in parking lot security put a light on me when trying to get ready to go to the gym I'm on medication and have just left work Arrived and he wanted me out the car asap A security car (felt harassed)

Majorly disappointed that this gym doesn't offer even a 1 day free trial during the week, they only offered for the weekend. Weekend only trials are impossible for parents with kids as we only have time when the kids are off at school. All the other gyms in the area are doing free trials any day, so they got my business instead.

Not a bad place for a work out! I've seen a lot of places, specifically planet fitnesses, that is usually very dirty, smells like plastic everywhere, and the equipments were just sticky or missing. This place however seems to be built in a large high-ceiling building, like an REI turned into a gym, not at all like the others. Good airflow, good enough air conditioning to cool you down while you're working out. A lot of equipments to choose from, just don't come at a busy time. Parking is ample, directly out front, you can kinda see your car while walking around in the facility. Safe location, public transportation near by, lots of foodstuffs to eat if you're hungry as well. Would definitely come again! The only thing I would recommend is swapping out the carcinogenic sprays for 70% alcohol instead. It's in the air it's on the equipment and we're all skin to surface contact. Defeats the purpose of healthy if you're gonna get cancer in the future...

You will have to wait an hour plus on a weekday just to use a smith machine. They only have 4 available and they're never readily available. Ugh I hate coming here. But continue raising my membership. Avoid this nonsense.

The gym in general is fine. I've had a few experiences where the staff has been very unhelpful when asked questions. Im paying for the black card where I'm allowed to use the massage chairs. I had never used them before and was excited to figure out what they offered. When I asked a worker about this and expressed my confusion and asked if they could show me.... They just point to the back and said massage chairs were that way and to go look at them by myself and figure out what I wanted, then come back and let them know. As they went back to gossip with other coworkers while I was lost and confused. I get anxiety going to gyms and really thought the staff would be more helpful and show me what perks the black card got instead of just brushing me off. I left and told them nevermind about the massage chairs because I was confused on which was which and they just said ok... and went back to chit chat.. that was the perfect opportunity to be like, "oh you're confused, let me show you and explain". Just unacceptable after I expressed I wanted some guidance. What do they get paid for??? And what am I paying my black card for...

# 1/5 Stars - Unsafe and Unacceptable Experience I've been a member of this gym for a few months now, but my experience was absolutely appalling. I was on the treadmill, mid-workout, when a piece of the roof suddenly fell right next to me. I was covered in dust and debris. I'm extremely lucky to have escaped with only eye irritation from the debris, but the shock and trauma are still sinking in. The fact that the gym's management seem pretty nonchalant and not sincerely apologetic. They did offer to call paramedics and I accepted their service. The gym's maintenance and safety standards are clearly subpar, and I would not recommend this place to anyone. The machines are covered in caution tape, when it rains the roof leaks and they have buckets everywhere, the restrooms and lockerooms are dirty. It's a serious hazard to members' health and well-being. Unless the gym takes immediate action to address these safety concerns and provides a proper apology and compensation, I will be canceling my membership and sharing my horrific experience with friends, family, and online review platforms. P.S Leo has the worst customer service # Unacceptable Experience Safety: 0/5 Cleanliness: 2/5 Equipment: 2/5 Staff: 1/5 Will not be returning.

I usually come in very early, before 6am. The workers are nice, and I never have any issue with the condition of the gym or the service from their employees. What is problematic is some members. Just a friendly reminder to wipe your equipment PRIOR to you working out because there is a good chance the person before you didn't. I see this happen all the time, people sweating all over the machines and then just walking away to the next one. It is pretty gross. There are also some members who take ALL the handicap parking, and they do not have a placard. There is so much accessible parking, especially prior to 6am. Pretty damn ridiculous to come to the gym and park illegally because you are too lazy to take a few extra steps. There are several members who go in the morning who are disabled and/or elderly and they cannot park in a space because other inconsiderate folks just don't care enough to park elsewhere.

I just have to give a huge shoutout to MJ at Planet Fitness! From the moment I started coming here, she has been so kind, attentive, and always willing to help. She goes above and beyond to make sure members feel welcome and comfortable, and she truly cares about the people who come and workout here.. she's the kind of employee who makes Planet Fitness stand out not just a gym, but a place where people feel supported in their fitness journey. Thank you Ma for all that you do! Planet Fitness is lucky to have you!

I enjoyed how clean they were and kept their machines and equipment in great shape. The staff have always been super kind and friendly. I was very happy and sometimes I think of going back. Here were my issues I admit I am not happy with how the gym I super busy with teenagers. I'm all here for people getting into their workouts, but I left because I didn't like that the machines were always being taken up by teenagers who were just there to socialize. I like that the app tells your the crowd meter, but I feel like what's a 2 on the app is more like a 4 because it would get so crazy packed. I would go early in the morning but I work early mornings and most days it was too hot to go after noon. I also wish planet fitness would have closer locations to Monterey park or Montebello because it is a bit of a drive sometimes to get to the gym. Other than these issues, I never had a bad reason to leave other than too many people and too far away

I was a member of Planet Fitness for years. It was great having a gym relatively close to my house that was super affordable and clean. But I had to quit due to having lung sensitivities and the harsh cleaning supplies that they use. On the upside, the gym is clean. Like, obsessively clean. The workers are cleaning morning, noon, and night. It would be terrific if it weren't for the fact that they use extremely harsh commercial chemicals. They literally mop these chemical cleaners around the floors in giant buckets when the gym is at its busiest. If you have asthma or any type of lung sensitivity, do not join this gym. It seemed like they ramped up their cleaning obsession after covid. I would end up in asthma attacks after my workouts, so much that I unfortunately had to ask the staff not to clean while I was there. The main manager that was there was very understanding and accommodating, and encouraged me to log my health issues with the staff and to let them know when I was there, so he actually suggested that I request it. Unfortunately, it got so bad that I physically just couldn't be in that building anymore. Harsh cleaning chemicals like ammonia are a main trigger of my lung problems so it was making my health worse. They required that I come into the gym to cancel my membership, even though I told them it's harmful to my health. Well, the day I canceled, the chemical buildup in the gym was so bad that they had the front doors open to air out the gym because the chemicals were so strong. I was coughing and choking from the fumes as I was canceling my account, which only took 5 minutes. I had to run out of the building after. Do not risk your health by coming to this gym. If you have sensitive lungs it will make them worse. This gym is a cautionary tale of being too clean. If they switched to non harmful cleaning products I would consider coming back but I don't think that would happen.

Pretty clean gym and bathrooms. Parking has its peaks, but you don't have to wait too long. Some machines had some damaged equipment. Hope they fixed or replaced it by now.

Today has been my last workout at Planet Fitness. I have canceled my membership as of today. It happened again, someone texting on a machine. Usually, I'm able to kill time by using other machines and if they're still there, my next step is to ask how many reps they have left (universal code for "stop friggin texting and get on with your workout because people are waiting for your machine! ) Most people are reasonable enough. Not this guy today. He told me he has about ten minutes left, while still openly texting. I said, "I guess when you're done texting," and he cynically said "yep" and kept texting away. It had never gotten to the point where I need to report anything to staff (even though fellow gym folk on my page comment on my posts that I should and that they would!). For me, reporting would have been my last card and this was it. When I sought the help of the front desk, they said they can't tell the guy anything because they don't know his program. Such texting breaks could be part of his routine, they said, and their policy is to respect all workout regimes. That opened my eyes-- I can't be part of a place where a guy like him could take advantage of such a policy, and someone like me-- who is there only to work out, and respects everyone's space and time-- has to sit around and take his disrespect and cynicism. How is it that texters have more rights at Planet Fitness than guys who grunt as they drop their weights ( they have signs everywhere that say "no lunks," and they have a "lunk alarm" for such guys if they ever do-- pretty judgmental for a gym that claims to not be judgmental. I have stuck to this gym through their highs and lows because I liked them in general. Even through their summer high school program, when so many others quit, I stayed after doing a personal cost benefit analysis. But today was the last straw for me. Yes, it was nice that they're only $10 a month, and that they're open 24 hours, and that they're at a location that's easy to get to at the times that I like going to the gym. But just because something is convenient, it doesn't mean that I have to put up with policies that don't align with my vision and values. There will always be bad gym goers anywhere you go, but when the policies allow it, it's time to reevaluate your gym choices. Needless to say, I am in the market for a new gym. Open to suggestions! I prefer something that's open 24 hours, but not necessary if they open early enough. But regardless of where I go, after trying out their free pass, when their employees are after me like vultures, promising me the stars trying to get a sale-- I will HAVE TO make sure I interview them on their texting policy. I am obviously a huge texter and can read full novels and write entire essays while doing cardio. But I want to know what's their policy if someone hogs a machine for too long and most of their time is spent texting. Do they have enforceable policies against that, or is texting now part of every gym's workout routine?! If not, stuff it, I'll just stick to jogging and calisthenics from the sweet comfort of my home.

EDIT: the manager did not care whether my issues were addressed. membership cancelled! where do i start? it's crowded( free teen summer was mistake #1), the lockers are broken and the water fountains are gross and half the massage machines don't work. on top of that customer service is abysmal. construction going on so less machines are available. not sure what my membership dues are paying for.

The workers at this place hog the smith machine. Cant count the times theyve done this so when i finally approached them asking how many more sets they have, they were super defensive. "I just got here, and theres no time limit" while the past 30 mins ive witness this chick call someone from the front desk just to move the bench so she can do one rep, sit and wait another 15 mins for 2 girls from the front desk to come chit chat. ***i dont mind taking your time if youre actually working out.

This place don't care for customers there's 4 showers on the ladies locker room, one of them is for handicap the ?out if the other 3 only 2!work because one of them the showers is pointing to the wall , you can't turned the faucet down, you need to be a lizard to take a shower,is been like that for over a year,i Told the manager about it, and he didn't do anything about it, you need to get on line to take a shower

I come here during late hours, usually between 12am-4am. It's pretty chill at that time because it's relatively empty and I can consistently get a good full-body workout with all the freely available equipment. Staff is courteous and friendly as well.

Employee David is probably one of the rudest individuals I have ever encountered. Took my mat when I respectfully said "excuse me I'm using that" and made me chase him to get my mat and ignored me the whole time even when approached did not respond or say anything and just started vacuuming right around me. I have never been treated so disrespectfully here. For a paying customer to feel like that is not right. I hope they fix this issue.

What's up: I see this place all the time on my drive to work. Since it's along the way, it was a convenient place to hit the gym. Parking: The gym is located in The Marketplace. The good thing about this place is that the gym entrance faces south and you don't have to compete with the other business because there's a huge lot in the back. Environment: Upon entry, scan your tag at the front desk. You'll see weight machines to the right and the Black Card Member area to the left. The middle section is full of cardio machines with TVs hanging from the wall. Further down on the left, you'll see the Women's Locker Room, the Men's Locker Room, and more machines. There's a stretching area (with stretching mats) in the back as well as more resistance machines. I like the convenient water fountains that can also fill up your water bottle. They have sanitation stations so you can wipe down the equipment before and after you use it. Due to Covid, some machines have been sectioned off to encourage "Social Fitnessing." What was ordered: There's two different memberships: the Classic ($10/month plus startup fee, no commitment) and the Black Card ($22.99/month plus startup fee, 12 month commitment). Both have an annual fee of $39. Black Card members have perks such as free tanning, use of massage chairs, and free guest privileges. Another cool thing is that you can access any Planet Fitness location; Classic members can only access their home club. I got the Black Card and love it. Yay/Nay/Meh: Yay. For the low price they offer, this gym meets my needs. From weight machines to the different cardio equipment, it's pretty decent. They used to have a monthly free pizza 1st Monday and free bagel 2nd Tuesday. Due to Covid, that's probably been suspended (but I hope they bring it back!). Their app also has a crowd meter so you can check to see how crowded the place is before going! The staff is friendly and always cleaning to keep the place clean. Payment is linked to your checking account, so no credit cards accepted.

A worker name "Leo" has bad customer service and was rude to me and my girlfriend. He clearly was clueless about the rules in there. Worse at his job won't come back ever again the temple city location is wayyyyy better than this location!

Do not come here until at least September. They are running some awful promotion where 14-19 year olds work out free. The locker room was like a high school gym class with teens loitering and making a mess. All the machines were packed with the kids goofing off and texting. This promo completely disregards paying member's interests.

Good staff, but a few could be more friendly and smile more. I would recommend this gym to others.

I absolutely love this gym ? Very clean & the staff members are really friendly and awesome especially Jason! I totally recommend this place ! Just wish they had a sauna .

Never had problems at this location but my car was broken into on Friday around 11:10-11:30PM. Their parking lot is very dark.

Today the stuff was just chatting at the work area super loud..........and I felt like I might not go back anymore at this location!

I haven't been to the gym in awhile so I decided to work out 30min on a Saturday morning in March. They replaced the equipment with new machines, The TVs looked the same. It wasn't too busy at all. Some people wore their mask while other half has no mask.

I've been with planet for a while and I didn't want to, nor felt the need to do an updated review but some of their reps really need to learn some customer service skills. I came here today on 5/23 and while I was working out, I noticed someone left their AirPods on the machine. I was nice enough to bring it to the front desk and told one of the reps that someone had left it. I'm not going to put anybody on blast but the rep took it with no acknowledgement, no thank you and just walked off. So rude and unprofessional. The gym itself is fine but some of these reps really need to be a little more professional.

It's been one week since my last review with my complaints and got a sorry from business manager . Well, the TV's are still not synced. I decided to try several and they are all different. The point is you can not watch your tv screens as they don't match with the tv numbers So I guess your not sorry for my review or it would have been corrected in this past week I give up on you! That's why couple of my friends left and so will I

i truly have never had a bad experience at this planet fitness. the workers here are very nice and friendly. yes it does get packed in the morning but everyone is respectful for the most part. there are people always cleaning and disinfecting the floors and restrooms. honestly, you do get what you paid for. i don't know why that's so surprising to these customers. $10 a month you're expecting lots of weights and machines? this place is small. you're paying $10 a month. what were u expecting? stay active friends! :)

Worst gym ever, there was a dude on the smith machine not even using it, and took like 5 sets of dumbbells to use and stayed there for 40 minutes with a line of people waiting. And also some guy took two benches that your SUPPOSE to sit on and proceeded to stand on both of em to do some squats, I understand that is a movement you can do but to do it during peak hours when other people need the benches and people probably are in a time crunch is CRAZY. Someone also doing 20 sets of squats for an hour half of it is on there phone. There's so much more to add but this is but far the worst location I've ever experienced and went to.

Great gym. Love the ambiance. Plenty of clean equipment to get your sweat on. Easy parking too!

The front ppl were not very nice and not helpful at all.. no customer service mind.. my husband is a premium membership, on the website said you can share with you family members without being there.. so I went there without him.. long story short, the front ppl said, I can't get in without the primary and I have to beged her many times if she can do anything to help me.. I'm already here, if she needs my husband to call or identify or anything.. all she said is NO and didn't even care if she needs to try to get me as a member in the club or at least she can try to show me around.. Nope!

The only reason I go to this gym is because it is the most convenient for me. There's enough equipment and machines to get in a good workout as long as you don't come during prime time (Mon-Thurs between 6pm-9pm are the most crowded times based on my experience). This gym is pretty dead on Fridays and the weekends, except in the month of January and February. If you can only come during these busy hours, then you're better off somewhere else. This place has all of the basics. It's a decent gym for beginners, but if you're more advanced and enjoy using more unique gym equipment, then this is not the place. Sometimes there are broken machines, but they will eventually get fixed. The staff do a pretty good job at keeping the facility and the locker rooms clean. Most people don't even use the lockers and are good about wiping down the equipment after using it. The worst I've seen here is gum stuck to the machines. It's not a very big gym and the locker room is quite small. They are almost always doing the "$1 down payment" promotion and the monthly fee is $10, so you shouldn't be expecting much from here. You get what you pay for.

Be careful parking at this gym. When I arrived today at 10:30am Saturday morning, a woman's car had been broken into at the back parking lot where the main entrance is located.

Staff member David truly ruins the gym experience. He is very unwelcoming, unfriendly and gives uncomfortable stares.

The Planet Fitness of my dreams- spacious, plenty of machines, no broken machines, functional water fountains/sinks. It looks spotless compared to the one I go to back in Cambridge, and to have nice foaming soap dispensers in the bathrooms was decadent. Additional pluses include the amazing hours and friendly staff. My go-to when I'm back home visiting my folks. It's still a PF so only Smith machines and interesting clientele tho lol

If you're planning to sign up to this gym do yourself a favor and don't sign up. There are too many teenagers and high school kids just standing around and goofing off. They hog the machines and equipment. They don't understand gym etiquette. They also don't understand personal space. 7/27/2022 Updated review responding to planet fitness manager: I have no issue with the High School Summer Pass initiative. How am I interrupting the message from management is the promotion ends on august 31st so just deal with it? I have an issue on how Planet Fitness as a corporation going about it. Staffs and members can see the influx of high schoolers, it is noticeable when people come in with a group of 4-5 people. It should be apparent when team members come around to refill sanitation stations and they see crowds. Members shouldn't have to tell staff members with these issues, it should be up to Planet Fitness team members to make rounds and address issues. After reading other people's reviews, I am not the only person that has this concern. There should be guideline or a sign in time how many of High School Summer Pass members should be allowed at a time. As other people mentioned it is a slap in the face to those who pay for their membership and has been a member for years and continued their loyalty after the pandemic. Apparently, this issue has been going on for over a month and Planet Fitness has not come up with a solution. It seems like they don't care about the customers that they already have.

Planet Fitness has terrible Customer Services! Don't waste your money as I did and they wont' refund your money of you cancel your membership on a certain date....otherwise they will not refund your money! Beware!!!!

I was in the area and decided to stop by and give this location a try. Upon entering the staff was friendly and quick to check me in. This location, like many others, is very cardio heavy with tons of treadmills and bikes. The weight section was way smaller. I did find that a lot of their machines were old and broken. All the bikes I got on made weird sounds which could get distracting if you don't have headphones on. They could definitely use some new machines. The locker rooms were really small compared to most of the other locations I've visited and the shower area could have definitely been a little cleaner. I also wasn't a fan of how they had all the paper towel rolls sitting directly on top of the trash cans instead of inside a dispenser.

Convenient location and normally half empty on evenings. The front desk can be a hit or miss sometimes. Sometimes they can be very argumentative and SUPEr aggressive. Perhaps they had a bad.

The place to go to before 3pm most days. After 3pm, it gets crowded, you get the clique of 5 ladies rotating on one machine, any equipment is hard to get. Especially if you are there to workout a specific muscle group. I like to have a plan, show up solo, get it done, and leave. To me it isn't a social. I show up at around 1pm and get a good 1-2 hours in. Usually some cardio, abs, chest, or some other muscle groups. All preplanned. If before 3pm is not possible, another great time is after midnight. That's the best time to really get the most out of your workout. It's also just a couple blocks from the liquor store. Yes, that matters to me, not sure why? Anyway, just make sure you go at the right times and you will be good! I recommend!

Very cheap and dirty. Overly crowded The equipment is outdated and wasted away. Haven't been there in years Would not go back

It's been a few years since my first review, so here's how things have been since then. Parking is still easy as there is a large lot to accomodate cars; I don't thing I've ever seen it completely full. As with most gyms, even though people come to work out, they like to park their cars as close to the entrance as possible. I've noticed a lot more of their machines seem to be breaking down. Now, it is expected since x amount of people use the machine every day, but some of them seem to be out of order for months on end. Even their TVs and their water fountain have been breaking down. I think it's going on 2 months since they removed the TV and it hasn't been replaced yet. One thing that bugs me is the inconsistent temperature. It gets fairly warm on one side of the building and cold on the other. Not sure if there's a fix for that since it might be due to the number of people in the building. Staff members are still friendly and actively keeping the place clean. I've noticed that they changed the process to use their Black Card perks. Back then, we used to sign in on a sheet of paper. Now, all you have to do is use the monitor and scan your card; efficient! Overall, things could be improved, but it's still a decent place to exercise. Friendly staff and they do their part to keep things clean.