Planetario Galileo Galilei

Our experience was not good and it is a shame because we truly think people needs to be trained in good customer service. If that's your job and that's what you choose to work at. We arrived with my mom, husband and my daughter of 21 months. At the door entrance was a perfect timing for the lady to tell us that it won't be suitable for young kids (I wasn't looking to teach her astronomy just by visuals and new surroundings she is happy) or a buggy. We were given numbers as the main attraction was closed so was free but you needed to queue for numbers. Which my husband did for 40min. That was also perfect time to tell us was not good for us and we could have given the numbers away. The guide was in Spanish mainly and mandatory which also another perfect time to tell us not suitable. We were finding out this as we were going, we waited for the first 2 information points but after we thought ok now we can look for ourselves like we were told. Unfortunately upon entrance we saw there was no lift which is ok is fine my husband can fold the buggy no problem. But when I needed to put my daughter down while the guide was talking I had a lady coming to me that we needed to stay within the group. We were not staying far from them. We were not disturbing anyone with main reason I took her back so they can all enjoy. But the way this lady got closer to us was not nice. She did realise fast that her approach was not good but as soon as I was walking to the group I can see her mocking us with another coworker at the window. Or either they hate their jobs or are not parents. But no need to be rude at any circumstances. There are no signs of anything as no buggies, no suitable for specific ages, guide mandatory etc. We went up the stairs and I was showing my daughter a frame on the wall that clearly she won't break but also no sign no touch. If you are going to say don't do this don't do that put signs and we will respect that. My daughter was fascinated by the colour on the frame so she touched it to feel it because that is what babies do. But if she can't touch it that is fine and apologies for that but again no sign. You can touch a meteorite at the entrance but not that frame. The lady at this point from downstairs was already following us all the time. Making us feel completely unwanted uncomfortable. The way she came to us like we were stupid also completely uncalled for. At that point I got so mad that I left . People needs to be trained to give a full accurate information at the door for anyone coming not giving for granted they should know. Because you are the working there not us. To us if you can't deal with customers and public it is not what you should be doing.

It had a few cool things in there, but it felt like half the things were closed off.

Just a reminder: buy your tickets online. It was 3k arg pesos when I bought it. Very cool place, not high def but for the price it was super worth it. The duration is around 30 minutes. Don't try and buy when you get there cause they'll probably tell you to buy online.

Very cool architecture outside and stunning visuals inside. The planetarium seems a very popular attraction in Buenos Aires. We went on a weekday afternoon, and the queues were insane. You have to book online in advance because you won't get in if you rock up there hoping to pay at the door. The online ticket was only around $2, so it's great value for what you get. You can roam around looking at all the instruments and information, but the show is the highlight. You lie back on your tilted seat, looking upwards at the domed ceiling that turns into a 3D map of the sky in the Southern Hemisphere. They play a 30 minute documentary called 'The birth of planet Earth' which you are totally immersed in, and you feel like you are floating through the galaxy. This is totally all in Spanish and there are no English ones on the schedule, so that's the only reason why it loses 1 star. Luckily for me I had the best interpreter beside me, so I got a lot out of this. You can watch it online yourself later. This planetarium was a thoroughly enjoyable experience. It is also located in a beautiful park with lakes and colourful birds everywhere, which is another bonus. Just a short walk from Plaza Italia.

Make sure to get your tickets online. The show is quite nice although the colors are somewhat desaturated.

I let Monday to visit this place and when I arrived there, it was closed, and in the google map it's saying that it's open, so I was disappointed. I don't know if it's closed today only or all on Mondays

A bit disappointing if I am honest. Documentary (on the sun) was bit boring - three women next to us fell asleep :) Sit near the entrance as most of the images are opposite for some odd reason.

Will update my review when we actually go inside. Just a heads up! Walked up today to buy tickets to get in and the lady working told us not very nicely that we needed to buy them online only and today was sold out. So in case you were as uneducated as we were about how the process works, now you know.