Platinum Residence Sp. o.o.

The stay was okay overall. The building is within walking distance to Centrum, which was convenient. However, it was advertised as an apartment with hotel services — but there were none. No housekeeping, no towel or toilet paper replacements, and no room cleaning during the stay.||We also found the “large bed” to actually be a small standard double — we asked and were told all the beds are the same size. Some features in the room were worn out: the sink was damaged and the bathroom door was jammed, which made it inconvenient. We stayed in Room 0508.||Not terrible, but definitely not what we expected from the description.

I had an awful experience staying at this hotel apartment, I stayed for 5 nights, and on my 4th day, I went down to the reception, and asked for a housekeeper to empty the rubbish bin, the guy told me that “ We don’t provide the cleaning service, you do it yourself” I kindly asked the hotel staff to help me book the fine-dining restaurant, and she impolitely answered me “ We don’t provide this service, and I can’t help you “ I was so shocked by their service, arrogant and rude Polish staff. I was so disappointed with their attitudes, I have been traveling around the world, this is the worst experience in my entire life. I rate this 2 stars.

We booked a Suite with 1 rom for 2 persons. We only got one blanket to share. They charge 60 Zł for the second blanket, even though we were 2 persons. Parking is 110 zł a day. If you want to swim or workout that is also chargeable. I believe the wifi also is chargeable according to booking.com, but we didnt use it. The toilet and coffee cups were dirty. The bathroom was nice, and the shower worked properly. The tv in the bedroom is old and not a smart-tv. The tv in the living room is not that old, and you can watch Netflix on it. The recepionists were friendly. The elevators don't take long time to ride. The hotel/appartment is close to foodtown. But it is a 20 minute walk to the big shopping center. Charging 60 zł for a blanket for one night i believe is unreasonable.

Very nice and a truly 5 Star apparent with all facilities available will definitely return again and it’s a prime location in Warsaw

We had a nice stay there at Platinum residence, Nice hotel with tasty food. Well suitable for Indians. Especially Mr.Riaz the man behind house keeping taking care of us in good manner. Every one in this hotel are behaving very friendly. Also the place was good.

Cozy appartment at a great location, but the appartment is a bit outdated and the bed was not good enough

This building should not be classified as a hotel. They offer long term rents and some free rooms as a hotel. If you are looking for a hotel room, book somewhere else. Positive: the rooms are quite big, located in a central area. We were allowed to leave our luggage at the front desk. Negative: first of all the room and especially the balcony weren't clean. We asked at the front desk to clean the balcony and nothing happend. The furniture is partially busted, there are no paintings on the wall, no decoration in the room. It feels not affectionate. We had no room service during our stay. The aircondition is pretty noisy, also when you turn it off.

Nice place, in a cool neighbourhood. Was overpriced and in the room there was no working desk, so suitable more for a leisure.