Playa Vik Jose Ignacio

I desperately wanted to love this hotel but despite the great futuristic design, beach front location and spacious suites , it really felt like the property was neglected and only had a few staff members for the whole place (often resulting in whole areas being unattended), as well as ongoing construction work while we were there. Furthermore, our 1,000$ a night suite had a broken air conditioning system and the heating couldn’t be turned off either so it got to the point where we couldn’t stay inside without the front door open to let air in. Things got worse as on the second evening the blackout blinds in our room stopped working and it turned out they had been disabled by the staff earlier that day without anyone telling us. Thankfully another suite next door was available for us to move into. I’ve attached photos of both rooms but also of the lack of attention to detail when it comes to keeping the hotel at a level where it’s worth the price. Also: I’d love to see more options on the breakfast menu(so far only eggs available) and in general food quality should be improved. Gym needs renewing too. Equipment is rusty and very old. What I liked was the sunsets over the pool, the layout of the suites, the quality of bathrobes/ slippers / toiletries provided and how nice the staff were , you can tell they work hard.

We stayed at Playa Vik for 4 nights what an experience. This ultra-modern resort is an architectural jewel with great artwork and amazing rooms. We were fortunate enough to have the room directly over the cantilevered infinity pool. At sunset, the pool area can get crowded with guests from Playa Vik and Bahia Vik taking pictures of the sunset. Our room had floor to ceiling windows that slid open by remote control for great photos of the sunsets.||Our room itself was amazing our walk-in closet was comprised of beautiful wood shelves and drawers the size of a small bedroom, the hallway as long as a bowling alley and an extremely comfortable bed looking out to the ocean. The bathroom was huge and beautifully designed. Probably the largest and most outstanding hotel or resort room we have ever stayed in and we have seen most of the world.||The included breakfast was delicious with a wide array of choices.||The staff was top notch and very helpful with anything we needed, they even made lunch and dinner reservations at all the restaurant we were interested in and had a typed list of these reservations when we checked in.||As an example of their amazing service one night our taxi was 10 minutes late showing up to take us to dinner. The next night they had a staff member with a car waiting for us a half hour ahead of time so there would be no delay.||This is what luxury is all about!

Whilst it’s not the cheapest place to stay it’s position , rooms and level of service are excellent . With a unique infinity pool looking towards the busy town of Puerto d’este this hotel is situated in a small peninsular of large and impressive Villas looking out to the Atlantic . With so much superb real estate comes a wide range of excellent bars and restaurants and with superb weather is a great place to finally chill out of you have been like us on a massive S American tour. The hotel food, service and wines are what you would expect but you can easily wander out to a local bar and have great food at very reasonable prices. For readers from U.K. this is like Cornwall on steroids ...but as our guide said , at night time the main noise is the Atlantic wind blowing compared to the night life of Its neighbouring resort across the bay . You won’t find night clubs here but you will find the most relaxed, chilled place to have a great time with friends

DO NOT STAY AT ANY OF THE VIK PROPERTIES. A heads up about this upscale hotel chain...||||We understand cancellation policies however there needs to be flexibility and compassion when a mother passes away during a vacation. We tried cancelling a week in advance of arrival, offered a death certificate and this hotel's greed prevented them from giving us a refund. ||||ALL OF THE OTHER HOTELS WE BOOKED AND HAD TO CANCEL GAVE US A FULL REFUND.

What a venue. Another Vik Masterclass. Superb decor. We popped in for afternoon tea. And what a delight. Had great seats watching the sun set. A wedding proposal at the pool and super cool crowd. Slight disappointment in the bar staff challenging our view that the beer was warm. Customer is usually right! Eventually convinced him. But be under no illusions this is THE place to watch the sun set on the Atlantic. We loved it.

This is a luxury boutique hotel perfect for couples and art lovers. This amazing place has great views from the swimming pool over Playa Mansa in José Ignacio, where you will enjoy an exceptional sunset everyday. Friendly staff and excellent experience concierge department! Must go!

We love Uruguay and absolutely love Jose Ignacio. Playa Vik is a special spot that is modern yet comfortable. Service was very good and the rooms are amazing. You can walk to La Huella and the town and yet be removed to the tranquility of the property. The property and the town have a feeling that is hard to replicate and this is must spot for globetrotters.

It was the best one week holiday in Jose Ignacio, they served healthy breakfast , very friendly staff, we have 2 massages each, it was wonderful, lovely sandy beach, couple days of raining but it make the place more romantic, last night of the sunset was Marvellous. And if u are big fan of James turrell and Zaha Hadid, u definitely will sit in the living room with a glass of wine and enjoy the incredible art.