9charliep
Google
When rating a hotel, price must be taken into account. At Baya Vik, the cost is extremely high, and therefore one reasonably expects top-level hospitality and service. Unfortunately, this was not our experience.||The property itself is visually striking, with an impressive minimalist design and beautiful views of the ocean and beaches. However, only some rooms actually enjoy a good view; others are poorly positioned. The rooms are almost entirely glass, not all windows were properly cleaned, and privacy is limited. Rooms are not insulated!!!||Amenities in both the room and bathroom are very basic, especially considering the price. Even finding light switches is not intuitive. In case of rain, guests need umbrellas just to reach the reception, restaurant, or pool, which quickly becomes inconvenient.||Service is consistently very slow. There is no phone in the room, and communication relies on a confusing and poorly explained WhatsApp system. The restaurant is also below expectations in terms of food, service, and overall experience.||Overall, there are much better accommodation options in José Ignacio offering higher standards at a far more reasonable price.