V R
Google
This might be the most expensive and luxurious mall in Indonesia — but also the dumbest and most poorly organized. The management, architecture, and logistics are completely brainless.
If you suddenly need the restroom after spending thousands at Chanel or Louis Vuitton, you won’t even find it. You’ll wander through endless corridors until you accidentally run into a security guard who vaguely points the way. And when you finally get there, it’s a disaster — one or two toilets for an entire massive floor, right on the food court, with a twenty-person line waiting.
The whole place is designed for cars, not people. Entrances are confusing, and if your taxi drops you off even slightly in the wrong spot, you’ll walk hundreds of meters in the rain just to get inside. Inside, navigation is a mess: a single crooked touchscreen map hidden by a side entrance, lagging, unresponsive, with tiny unreadable fonts. The “directory” and category buttons don’t work, and the giant QR codes just lead to a useless website with no map — only blurry ads and low-res photos.
And after we ran into two clueless guards who kept saying, “Don’t walk here, this is for cars,” they made it even worse — they actually put up a fence and gates there. Instead of fixing the access problem, they doubled down on stupidity. They see the problem not in their idiotic design, but in people who simply want to walk comfortably.
