Poça da Dona Beija

Beautiful territory and the pools themselves are small but pleasant and comfortable. We visited in low season, so there were not many people inside. I’m giving one star because of the service. At the entrance we were blocked by a security guard who behaved as if he was guarding a high-security military base. When I asked whether the place was open, he gave me a very short “yes” — and then just silence. When I asked if we could go in, another short answer: “no.” More silence. When I asked why, he replied that tickets could only be bought online. Fine, we bought tickets for 12:00 — it was around 11:40. The gloomy gentleman then told us that we should have bought tickets for 11:30 if we wanted to enter immediately, and now we had to wait until 11:55. So we waited. Next was a girl who gave us the wristbands and checked our online tickets. We hoped we could finally enter, but no — we had to scan the tickets again at another machine at the gate. My goodness, this really felt like entering a restricted government facility, not thermal pools! And that wasn’t all. Inside the gift shop you have to pay extra for absolutely everything: towels, lockers, hot showers — even soap in the shower. Total time allowed for visiting, including changing clothes, is 1 hour 30 minutes. I honestly don’t know if I can recommend this place. We left with very unpleasant impressions of the service. Yes, there is a sign saying that tickets must be purchased online, but we were tourists on holiday — relaxed and not very attentive. The staff were definitely not overloaded with visitors to justify such an attitude. I truly don’t understand the purpose of having a security guard at the entrance at all. A friendly, customer-oriented ticket-checking employee could easily handle relaxed, inattentive tourists — and in a much more polite and professional way.

This is a fabulous natural spa located in the beautiful village of furnace well worth a visit. Don’t forget to wear dark coloured swimwear and take a towel. You will need a €1 coin if you want a hot shower afterwards. You also need to buy the tickets in advance which you could do at the front gate when we were there. They advise that the best time of day to come is about 8 pm you have 90 minutes when you’re in

Awesome. Five pools at 39° and varying depths. 16 euro for 1.5 hour after 6pm. Wasn't too packed but definitely seems like it can get busy. Buy tickets online before going as you can't buy them in person. They have changing rooms, showers, lockers, baskets for belonging, and a clean bathroom. Cute little gift shop at the entrance. Open late, so you can have a nice soak under the beautiful Furnas night sky. Stained my bathing suit a bit so use swimwear you don't care too much about (iron in the water). Highly recommend this place, one of the better hot springs I've been to.

This was a really cool spot- nestled in the trees. There are nice facilities, changing rooms, bathrooms and lockers for rent. The pools are all 39 degrees Celsius is various depths. There are cool showers to rinse off and a cute but rather expensive gift shop. Your ticket gets you 1.5 window to be in the baths. If you don’t love crowds, earlier is probably better though I suspect it is quite cool at night- definitely worth the trip.

Wow! We went at night and it was amazing. We parked right outside and purchased an online ticket at the entrance (not crowded in November). 4 different pools of 39 degrees, each one has a different vibe, it was amazing! One hour and half access, lockers and showers are available too. So recommended!

This is a very nice hydrothermal bath on the eastern side of São Miguel island. Firstly, it’s clean and in very good condition. Secondly, you must book your tickets online, in advance. You pick a time and get 1.5h. You can rent a locker for €2 and deposit (car keys or €20). The grounds are pretty and feel tropical. All the different bathing areas are the same temperature, just different depths. I found it to be quite relaxing. There are pretty view points on the way too.

Poca da Dona Beija was a wonderful child free escape on our cruise to the Azores. We spend half a day here just soaking up and relaxing with good friends. Wonderful experience, lovely geothermal heated water and a fair price. Facilities were clean and well maintained

Great thermal pool experience. Run very professionally. I would recommend buying tickets in advance and showing up a few minutes early, as the parking is limited. Entry is done for 1.5 hours at a time and is pre-ticketed. The pools themselves are very nice, clean and hot. The ticketing limits the number of visitors so it is not overrun with folks and you can always be in a pool. They are all the same temp, but vary in depth.