Point A Glasgow

I overall had a really good experience. The location is excellent about a 5-minute walk from Buchanan shopping centre, with the subway right there too, so it’s very convenient for getting around the city.|I booked extremely last minute (Monday night for a Wednesday stay) and paid £50 for one night, which I think is a great deal for the time of year |The room was modern and nicely designed. I really liked the lighting system you can change both the colour and brightness, which was a nice touch. The bathroom was clean and modern, and the bed was very comfortable. The room itself was quite small; as a solo traveller it was perfectly fine, but it might feel cramped for more than one person.|The only small downside room-wise was the lack of a kettle. Not a big issue at all, just something to note if, like me, you enjoy being able to make a quick cup of tea.|The hotel itself is well kept and clean. Staff were generally nice check-in was fine, though the staff member I dealt with acted a bit like I was an bother for checking in. On the positive side one staff member, Michael, really stood out. He was very friendly and welcoming which I think made it a lot nicer compared to my check in.|Overall, a great location, comfortable stay, and excellent value for money. I’d definitely consider staying again, especially for short trips or last-minute bookings

My first stay at this hotel and I would highly recommend. Staff in arrival & Checking our were beyond helpful. The beds very comfortable, I slept very well. The room was spotless and had everything I needed. I did get lovely tea & coffee at reception, but I did miss kettle & teas in my room. Overall I had a very pleasant stay a.d would definitely stay again. Thank you to the staff who are a credit to this hotel xx

We stayed for 2 night in October. Room was fine for 2 nights, has the basics. Garbage cans are very small, was full both nights, my husband took ours to the ladies cleaning other rooms. We weren't expecting our room to be cleaned however at least the garbage could be emptied daily. We didn't receive a hand towel. A second bedside table would be helpful as it would serve as somewhere to put you clothes that don't need to hang up. Appreciated having gluten free options for breakfast. All front desk staff we encountered were friendly. We were able to get into our room early which was appreciated. I was able to get hot water at reception to make tea in our room. Close to restaurants, pubs and shops. 8 minute walk to the bus station.

The customer service experience unfortunately SEVERLY depends on who is at the reception. On 14/10 at check-in, one of the receptionists told me to check with them after 12PM to see if there are any rooms available, as we arrived at the hotel by 11AM, long before the usual check-in. He was taken over by a different person at around 11:10AM, I wish I remembered his name because he was fantastic (was also great at check-out on 16/10). Within a few minutes of him taking over, we received an email that a room has been allocated. However, every receptionist working in the evenings were so inconsiderate. There were always 2 people, one sitting on the side and one in front of the computer who does not even look up when I tried to talk, we only have to talk to the porters I assume. It happened all 3 times like it was the norm. They even sit unprofessionally and couldn't care less about my queries if they tried, very unfortunate given how amazing the night shift lady was & the guy who checked us in, along with the kitchen staff. It's not fair to their colleagues. No water bottles, coffee or tea, kettle, cupboards, iron or drawers for clothes in the room (Only hangers) as they mention it on their website, they only provide very basic amenities. You can buy tea, coffee from reception. Rooms are nice, close to city centre and felt the price of the room per night was justified. Housekeeping once every 3 nights felt too long, at least once every two nights would have made more sense.

I stayed here for almost a week, and I have to say it was a great experience. It was my first time in Scotland, so I really wanted to make sure I had the best stay possible. The staff were absolutely THE BEST—very friendly, very helpful, and the manager was even present when I checked in. My first impression was, “You guys have the best team.” I would definitely recommend staying here. It’s just minutes from the city centre and close to train stations, making it easy to get to Edinburgh or anywhere else in Scotland.

Very pleasant welcome and with the rain pouring outside the lady that greeted me at reception even allowed early check-in which was a godsend as I was soaked. This is perfectly located in the city centre and everywhere I wanted to visit or connect from seemed less than 10 minutes walk. Close to bus and rail stations pubs and restaurants. Room was spotless, really comfy bed and toilet and shower room really clean. No tea or coffee in room but irrelevant as this is available on reception. Iron Room on ever floor. Will deff stay here again and make this brand my first choice where ever they are available.

The hotel was clean, close to all amenities, and central. The rooms were quiet only issue we had were a shelf that was broken and the USB ports didn't work, there was only one functional port. Other than that it was a pleasant stay. Staff were friendly, helpful and super helpful!

Small but clean and comfy beds. Great location with plenty of restraunts and shops nearby. It is very basic but for the price it’s really good . We paid £59 a night for a twin room. This didn’t include breakfast but the helpful staff member at the reception area was keen to direct us to the best place for a fry up 😂