Point Pleasant Resort

Staff are friendly and really helpful. Our Groceries arrived early and they loaded our refrigerator and cupboards. The Connor Family’s on site taxi service Fantastic. Restaurant and bar on the water is beautiful 9 $ drinks 25$ max plates. 2 min walk to live music at Margaritaville (horrible service) 5 min walk to Coki Beach snorkel,jetski,bar,25$ ribeye, 5 min walkto Coral World(swim with Dolphins).OR PPR beach is very private and pristine, we were alone all day. They will shuttle you arround the Resort(Tips Appreciated not required). We Will Be Back 😁

Day 7 of our 10 day stay & we love it here! Super friendly staff at the gate & check-in! Beautiful views. Upper restaurant is closed, but we enjoyed a nice meal at the lower one, jerk chxn nachos & Caesar salads. Tarpons feeding right off the restaurant’s edge. This resort is on the hillside so definitely consult the resort map for unit locations. We had an issue with the a/c unit leaking onto our mattress, they offered to move us immediately to another unit, but we decided to stay & they brought a liner & new bedding. Chickens & a resident kitty cat greet us every morning. We’ve been driving to the top of the resort for beautiful sunrises. Short walk to Coki beach & short drive to red hook for anything you will need. Will definitely book again! We chose B2 for privacy, location to private beach & views. Delivered all 3.

The location and views are excellent. The one-bedroom units are approximately 500 square feet and include a large terrace. The property is conveniently located near most beaches; Lindquist Beach is about a four-minute drive away with 7 dollars entrance fee for adults and 2 dollars parking, Coki beach is walkable but better if you drive and pay 5 dollars parking. Rooms are not cleaned daily but can be serviced upon request. The unit was equipped with everything necessary, although the kitchen and utensils were somewhat outdated. Service is minimal, limited mainly to a staff member who opens the gate for guests.

The resort is very beautiful and has many nice rooms. The one thing to know is that the rooms are privately owned and the properties are managed by the resort. With this being said, make sure to look into which room you are booking as some are better taken care of than others as it is the private owners responsibility for the upkeep of the rooms (repairs, refurbishment, upgrades, etc.) not the resort itself. The resort manages the overall property as well as the cleaning of the rooms. The resort has 24/7 security and a great staff! They allowed us to check in a few hours early and made sure to help with finding the room and getting our luggage in. The bellman, Norman, is an awesome guy and was so welcoming! He recommended several spots to us, took us up to our room and even gave us a ride up to the door in his own vehicle(some of the roads are tight so he had us park our rental in the nearby parking area) and brought our luggage in for us! This place is a great price for everything that you get, especially compared to other nearby locations. Room service is on an as requested basis, and you just have to go to the main office for fresh towels and linens or call, and they will bring them to your room. The property has great views but is very vertical as it is on a hill (which is why you have such great views), which means there are a lot of steps if you want to walk down to the bar and grill or the small private beach and back if you have a hilltop villa. As long as you are in decent shape, you will be fine. Also, there are several parking areas so you can drive down to a lower parking area and have a much shorter walk. Overall, my wife and I could not be happier with the suite and the experience with the resort staff. As long as you research and choose a well maintained/upgraded room and are willing to do a little up and down walking(or driving), you will have an awesome experience!

10/10!!! Beautiful resort with amazing views! We enjoyed the nature trail and the restaurant on site. This resort is 8 min from Red Hook and about 22 min from Charlotte Amalie. Its relaxing with ocean views!

I am disappointed. I have stayed at Point Pleasant before and had such an amazing experience. This trip was not that. I’m going to try and keep my opinion out of it and just provide the facts. 7 night stay in Room D22 with a great view but that’s it. The room had a bad mildew and pee smell. My wife and I went to the front desk and politely requested the rugs cleaned or removed. Some of the rugs were removed some were not. They hid some of the rugs under the bed. We then removed three more rugs (placed them on the balcony) and requested that the floors be cleaned because just walking around the room your feet would turn black. They did clean the floor with something but I could not tell with what since it didn’t have a cleaner smell (like bleach or simple green). The odor persisted. We went to the front desk three separate times over the week there and no offer to relocate us or discount our stay. In the following pictures were other issues with the room. Cockroach, only one found so I can’t use the plural variant. Dishwasher was not installed and would fall out when opening the door. The room is listed as having an oven, but did not; it only had a toaster oven. Mold in the shower. Couch stained and torn. Bedroom TV not connected or mounted to anything, nor were the cables present for us to do it ourselves. Dresser was fixed when we brought it up, but after seeing the cockroach, we didn’t really want to use it. In total, we went to the front desk four times (politely every time) regarding issues. We were told the final time that the person we spoke to previously (Vincia) was the only person who could make reparations or change our room and she did not. We brought up all the issues again at checkout in the hopes that the room gets cleaned before the next guest. This was a very disappointing trip. St.Thomas is a great island and we will be going back just maybe not to Point Pleasant….

My friend and I stayed here for 6 days and we loved it! They have 3 pools around the resort and 2 places to eat. It’s located in a bay/cove so the views were great. The hotel staff were so kind and friendly. Shoutout to Norman, who shuttled us from our room to the lobby multiple times, as the resort is hilly. He is a great man and it was a pleasure to meet him and get to know him. The staff delivered toiletries, towels, and sheets to the room as needed when you called and requested it. They even give you a list of taxi companies to call when you want to leave the resort and go to beaches/restaurants/shopping/etc. The taxis are cash only so definitely bring a lot of cash. Overall we would recommend this resort to a friend/family who wants to vacation to st Thomas. The resort was clean as well. They did not have a beach on the property, but a local beach called Coki beach is a 5-10min walk away. It was a great week staying at point pleasant resort, and will definitely miss it!!

My boyfriend and I stayed here for a week. Our experience was outstanding. The service here is top notch, from the front desk to the security team and shuttle drivers, but especially the staff at the two restaurants on the property. Our condo was clean and updated. I especially enjoyed some of the cats on the property, Ferdinand was the light of our trip. We will be back.

One of the best trips we have ever had. The condo was gorgeous. The pools, amazing. The scenery, stunning. Front desk/ lobby associates, shuttle drivers... so friendly. Hated to leave!!! THANK YOU!!!! We will be back!!!

Beautiful resort, perfect location with stunning views! Extremely friendly and helpful staff. Large room with all amenities , very quiet and relaxing. Stayed for the holidays and our trip was magnificent!( Lots of steps as it's built into the hills so bring comfy walking shoes) First visit to the island and we will be back! Thanks so much to Vincia, Willie and the entire staff for making our trip so wonderful! Happy New Year!

Point Pleasant has exactly what we want in a condo. Privacy! From our stay in C8, and many of the condos, you cannot into other condos and they cannot see into yours. We've been to other places where you can count 10 balconies and wave at your neighbors... not our ideal of relaxing. It's great to walk out and have coffee watching the sunrise or a nice tropical drink in the evening before calling it a night on a private balcony with a great view. There are three pools on-site, pool on top the restaurant down by the shoreline is the most busy, but never crowded. The pool by the gazebo is a short walk and the one we liked the most as we were usually the only people there. Margaritaville is there if you want a party atmosphere, and there are two restaurants on-site, both very good. We mostly eat out on the balcony though. Coki is a great beach that's about a 8 minute walk. But the best little beach is the tiny beach at the resort which leads to some great snorkeling around the point. Pro tip! Get the free drink on check in; and be sure to have some bug repellant anywhere on the island if you're out around dusk or dawn, I'm a no see um magnet. They will get you and are merciless.

This is my first time to stay at this resort. My condo has lots of space and a fantastic view! G34 is the unit number. The wrap around balcony gives you lots of space as well. The shuttle service on the property will come pick you up and take you anywhere you want to go on the property. There are 3 beautiful pools and 2 delicious restaurants! One restaurant is casual, the other fine dining, both are excellent! The entire staff are so friendly and always smiling!

I really wish I could have given point pleasant 5 stars but this visit was full of disappointments. Just so you know this is my second visit and third for my friend I was traveling with. Let me start by giving credit where it's due, this resort is beautiful. Great location (only 8 min) to red hook. The landscaping is gorgeous and the grounds so well kept. The units are unique and well laid out with great views. On the grounds is a restaurant Ocean 89 that has one of the most incredible dishes I have ever eaten in my life (lobster and waffle) do yourself a favor and order this. Warnings-here is what made my visit disappointing and a warning for you. 1. The lobby has hours and closes at 5pm when you go to the beach for the day you miss them and this is very difficult if you want help, fresh towels, help around the resort or room issues in the evening because there isn't anyone there to help you. 2. There are supposed to be 2 restaurants open-one for breakfast and lunch one for dinner. The grille was closed which required us to spend double the money taking taxis into town to eat. This was never told to us before booking and even at check in they shared that it was open. The front desk was shocked to learn it was closed. 3. The lobby staff asks you for your feedback but is very dismissive and defensive. I was made to feel I was heard when expressing my concerns. 4. Just as I was relaxing on my trip my bathroom flooded. It was discovered that there was a major leak in the wall. It flooded out the bathroom and kitchen. I had to pack and move units 5. Biggest issue the power goes out and stays out for hours. 2 nights in a row from 9-1 am the power was out and when it's 90 degrees outside this makes the unit so extremely hot. You can't charge your phone. You can't watch tv, you can't use the toilet, the shower. In fact my friend was in the shower when it went out and she had to use bottled water to remove soap from her body. When I complained to the management at the office they said oh yes we knew it was happening we don't have a way of telling you all?!! How do you not warn your guests of a major power outage 2 nights in a row?! I plan to return to St. Thomas I absolutely love it but most likely not point pleasant unless they make some changes and updates.

The views for Point Pleasant are beautiful but if you have knee or hip issues, I wouldn't recommend this place. The resort is on top of a hill. They do have someone that can take you down or up to your room but that's only until 6pm. Then, you are on your own and good luck with that. The rooms were nice. There was a full size refrigerator, microwave and a little stove top if you want to cook while you are there. The resort is walking distance from Coki beach but again, you will have to go up a hill to get there. Nonetheless, I could see myself staying here again for the views and the nice rooms.

because the service makes you spell out what you want. or you flat ass do without. servicer cant think outside box.

Point Pleasant may be the name, but pleasant is an understatement! After being well past due for a vacation, let alone one to a tropical environment during a time when it was snowing back home (Ohio) I decided to stay here. Let me say this was the perfect place to pick! I did my research well in advance. Desiring the versatility of a condo for rent, this place fell perfectly in place with that. I searched for quite sometime prior to executing the reservations here to ensure it was the 'perfect' place. Upon showing up here I was mind blown when I walked into the lobby to check in (First picture is from the lobby, no filter either, enjoy)!! They were very friendly and even with my check in accompanied a mighty tasty adult beverage! After being told all the info and concluding the check the room/unit came next. I was not let down at all. The pictures on their website were very accurate and showed everything with great detail and truly how much room there was for my stay here. While the reason for my visit was more forgettable, my memories of Point Pleasant are NOT! The view day in and day out was breathe taking! Located onsite is the Mirador which I would recommend, and the Shoreline Grille. Neither of the two are disappointing in any way! Both well worth the visit and a walking distance away in the perfect climate! I had a lower unit E5 which did not disappoint me one bit. The view was to die for! Although part of the view was blocked by some foliage near the front but it was nothing to fret over. Point Pleasant is located on a hill which can make walking around quite the task, but the view makes up for it and the property overall is well worth it. The staff was very courteous and handled every question I had. The private beach onsite is nice. It is small but efficient and quite tranquil. Three pools for swimming and tanning are onsite as well. If you have done your research this wouldn't be a surprise, but when you have clear water like this who cares about a pool? One of them is located above Shoreline Grille as well. With the back drop of neighboring islands and St. John the view doesn't get justice from pictures. Not even close. All around this place did not disappoint. Upon my return to USVI - St. Thomas this Point Pleasant is on the list to get my reservation again.

During our 6 day vacation, we had a lovely time at this lovely resort. Our room was just beautiful and looked like it was furnished from a Pottery Barn catalog. Everyone was so nice and friendly. Our view from our second floor balcony of the ocean and of St. John in the distance, was breathtaking. We also spotted iguanas at various times in the trees below. There are 3 pools, a nature trail, a casual bar/restaurant (Shoreline) and a fine dining with a bar (Mirador). There are also lots of steps for exercise. We went down to the small Sugar Beach one morning to find a few chairs, and a nice gentleman who was raking seaweed. Shoreline is right by one of the pools, and you can get a drink from their bar and take it up to the pool. There is a water sports rental shack there as well. Our sofa and armchair were incredibly comfortable for reading or tv watching. We had a rainy day perfect for just that. The shower had a large ledge for all our products. Our kitchen was stocked with supplies - coffee maker, blender, dishes, pots, lots of glasses, cutting boards, etc. There was a 2-burner cooktop, fridge, and microwave. We got some groceries and alcoholic beverages at Moe's, the grocery in Red Hook. Red Hook also has the ferry station, several restaurants, and shops. Tip 1: The resort is isolated and not walkable to town, but it is only a 5-minute cab ride (typically $5 per person each way). The front desk associate will call a cab for you. It's easy to find a cab for the ride back. You may also get a complimentary ride by staff to the lobby from your room, if you are further away from the lobby. It was a hefty walk from ours, by either going up the stairs, or uphill on the winding road. The ferry is $16 round trip to St. John (a must-do). Tip 2: Check the cabinet above the fridge and you may find leftover items from past guests. We found coffee & coffee filters, olive oil, pasta, and rice. We also found a small cooler in the closet, which we used for drinks on the beach. Guests may also taxi over to the Margaritaville resort next door to dine at their restaurant. We did so for breakfast one morning. We chose to take the path along the water to get there and we stepped on 3 rocks to cross the water. We were disappointed there were no lounge chairs on our balcony, but we addressed it with the staff and they took our feedback. The adirondack chairs were fine but not as comfortable. We also had a patio table and chairs. It's very quiet and peaceful for much of the time. I would recommend it for a relaxing holiday.

Great Resort with Amazing Views! - Stayed at Unit C6 This was our first time in the USVI and I am glad that we chose this resort.  I will break my review into two parts (resort and villa). Resort - The resort is nested in a hill/mountain right off the ocean.  It is a really nice combination.   Premises are nice and very clean. The service was great.  I have no complaints.  They also have two small beaches on the premises that are very convenient if you don't want to leave the resort or if you just want to go and relax at any given time.  Unfortunately due to COVID we were not able to fully enjoy the resort as amenities were closed (i.e. restaurant, watersport, gym). The resort has a good location.  It is close to several attractions, beaches, ferry, Red Hook, etc.  Depending on what your plans are, you might want to consider renting a car.  Although the resort is within walking distance of several places, the roads have no sidewalks or shoulders to walk on, so it might pose a challenge to go to these places.   There are supermarkets, pharmacies, retail stores, and restaurants within a 5-minute drive.  You can grab a taxi or local bus.   Overall the resort is great and will definitely stay here next time. Villa - I stayed in unit C6 (corner villa), this villa needs some love.  The view from this unit is amazing.  It is also located at the street level, so it is easy to bring your groceries in.  It has a nice wrap around balcony.  This for me was the best feature of the apartment.   You can just sit and relax on the balcony overlooking the ocean and the islands on the horizon.  The apartment itself needs some love (ice maker was not working, curtains will not fully slide, time to change the mattress).  These are small changes that the current owner needs to do.  It would be helpful if the villa included some beach chairs, umbrellas and cooler so guests can take them to the beach.  I think that would have been a good and inexpensive addition. Overall the villa serves its purpose and the views and the balcony are just fantastic.  I guess you cannot have everything.

For the rates and the location, this place is absolutely wonderful. The staff was always friendly and inviting. The views are spectacular. It is hilly, but we had a car which made is WAY easier. I cant imagine staying here without a car however they do have someone who can take you all over so it's not the end of the world. But beware those roads are steep and tight if you DO have a car (and drive on the left!). Theres no right in front building parking but its close enough for a quick 1 minute walk to your room and plenty of spaces. There is a small private beach down some steps that was great for snorkeling - we saw a variety of fish and stingrays and plenty of coral. It is a bit rocky but had no problems lounging there or walking over them to get to the sandy areas. It does only have a few chairs but is isolated and comfortable plus you can walk over to the Sugar Bay resort beach which is completely secluded given that resort is closed and it takes about 2 minutes to get there from the PP beach through super shallow water. Plenty of places to each nearby including on the resort, close to Red Hook also to take the ferry to St John. Our room itself was nice and clean. It was a bit run down in some areas and we had bugs in our kitchen that got into our food as well. The toilet paper roll also fell out of the wall. These are all minor things though and not a vacation ruiner but they could use a little refresh but again, all depends on the unit. And if you dont like your unit and they're not full, call the desk and they can adjust you! I would note, make sure you know what room you are booking. Where the majority does have ocean views, some of those views might have an abandoned hotel, or a telephone pole or a sewer next to it. Some reviewers also mentioned the hills but if you didn't figure it out before booking its on a hill so not sure how thats a shocker to anyone.

My honey did good with this birthday present. Where to begin. Ok, I'm not a fan of islands because they don't have a lot of things to do. In such a off the ground adventurous chic, and it's hard to plan island trips in the air other than parasailing. Been there done that, a few times. Soooooo, babe booked a great villa for us and my birthday and they have so many things that I love. One, they great you with a lemonade that'll make ya mommma duck, so she doesn't get slapped. Hahhaha Oh, yeah the lemonade is spiked with the best fruit cruzan ever. Yesterday we had vla k cherry, today was mango, but LISTEN...you can't get that anywhere else because they make freshly squeezed lemonade and everyone else is fountain. Yuck! The staff is amazing and the customer service is impeccable. Jean, silent n ( jah) took really good care of is and he's proud of his staff, because of their outstanding customer service. The room is amazing. Fully equipped, wrap around balcony, full kitchen and dishes, comfy bed, boring bathroom, and awesome living room. Very cozy. Great place to eat on the balcony. ( we bought groceries at moes ) If you go eat off the shore, don't eat the sushi or nachos. Try a burger. Best sushi is at Raw. Lots of things are in redhook. Anyway, it's a great stay. Many beaches to check out. Having a ball.

I absolutely love staying at Point Pleasant, all of villas seem to have incredible views of the ocean, you can hear the waves from the first row, and the privacy can't be beat. Seriously, just spent a week in Maui, the landscaping was Disney level artificial, I could see 12 other balconies from mine, into at least a half a dozen of the villas, and the price was right at 3x. At PPR the landscaping is clean, but not artificial, the views are exceptional, the water is warmer than the Pacific, and from staying at multiple villas I don't ever recall being able to see into, or others being able to see into my villa. You get the feeling you're on your own little private villa away from everyone else. PPR is not "on a beach", but there is a great little beach at the end of a trail with a few lounge chairs which rarely has more than 2-4 people on it. And Coki, one of the better beaches and very good snorkel site, is a 5 or so minute walk. Point Pleasant my not be for everyone, but if you want privacy and a great selection of ocean view villas it's hard to beat.

The views are unbelievable-my husband and I never wanted to leave! We booked D35 via AirBnB and loved everything about our experience. The balcony overlooks the ocean and we could even sit in bed and see the amazing view. This resort is VERY hilly, so walking to and from restaurants and the lobby is not for the faint of heart. We loved the pool located at the top of the resort. It was quiet and private and had incredible views overlooking the island. This resort is essentially condos, so some rooms are booked via the owners, while others are booked directly through the resort. Our room could have used better cleaning (ceiling fans were disgustingly dusty) but honestly our experience overall was so great that it didn't matter much in the grand scheme of our vacation. Service was very friendly and timely. We rented a cooler from the resort several times for beach trips and loved that we could buy groceries and make meals in our room to save money on dining out. Overall, fantastic experience. We can't wait to come back!

I loved loved my stay in unit B-16! First off, when you arrive the front desk staff is so helpful and friendly. Dont turn away from the rum and lemonade, it was a perfect beginning! Since all units are independently owned, but managed by point pleasant it's easy to see how there are differing opinions of the units. B-16 was just perfect. It had all the kitchen you need, including a blender, toaster and coffee maker, and full dinner stuff. The balcony was perfect because there was a table you could sit at and watch the water where I watched the sun rise and watched turtles in the water. There were oversized chairs where I sat and read a book and drank wine. It was close to mirador and nice to be close to the lobby. The unit was clean with nice decorations and furnishings. I spent a few hours by one of the pools which was so nice and relaxing. The walk to the gazebo was so relaxing and pretty. Taxi's are always available and affordable to red hook which is nice if you want to go to the ferry or head into red hook for dinner Overall, I cant wait to come back and will definitely request the same unit, B-16!

Would not call this a resort or hotel - it is definitely condos with some amenities. Offered cleaning 3 times a week upon request, but we requested and our room never got cleaned. Best thing about this place is definitely the views - which were incredible. Our room was okay but every room is different. Pros: views, two restaurants nearby where good, pools were good, short walk to Coki beach, on the safari bus line, easy to park or get taxis Cons: long walks when the shuttle is down, most of the time uphill, not the cleanest or most updated rooms, spa and one pool were being repaired during our visit

We chose to stay at Point Pleasant for our first trip to St. Thomas because it seemed to have the highest ratings and luckily, we were pleased with our choice. We flew into St. Thomas and paid $15 per person to take a taxi from the airport to Point Pleasant, which was about a thirty minute drive. Thanks to a lengthy flight delay, we did not arrive at Point Pleasant until just after the main lobby closed but they called before closing to confirm that we were on our way and waited for us. Check-in was smooth and they gave me a free bottle of a delicious banana rum because they knew we were celebrating my birthday, which I thought was a really nice touch. We stayed in B-9, which had spectacular views from the private patio and even from inside including the bed. The unit itself is spacious with a living room, dining area, small fully functional kitchen, bathroom, and bedroom. It was decorated with local flare that had a special kind of charm to it. The air conditioner, which is one of those wall units in the bedroom, runs by remote control but is on a timer that will automatically shut it off after 6 hours so we needed to keep resetting the timer to avoid losing the a/c. That was a bit annoying but considering how pricey electricity is on the island, I get why it is necessary. The bed was not the most comfortable but it wasn't terrible either. This is not a high-end, luxury resort but it's clean, rustic, and cute. Overall it was a comfortable stay with amazing views. The hotel is situated in a mountain so the trek from our room to the lobby involved A LOT of stair climbing. Luckily they have complimentary ride service between your room and the lobby and from the lobby to a number of places in the hotel's vicinity so a car isn't even necessary, which was a relief because remembering to drive on the left side of the street would have been a challenge for us. They have 2 pools, both with phenomenal ocean views and there is a restaurant on site next to the ocean with good food and service for breakfast, lunch, and dinner. Kayaks and a paddle boat are available free of charge but there was so much to do that we never got around to using them. The hotel itself has two beaches. We only visited Sugar Beach because it was closest to our room but it was AMAZINGLY beautiful. The hotel set up three super cute and comfy beds with umbrellas that sit on the water's edge. We had the whole beach to ourselves for most of the morning and thoroughly enjoyed it. The snorkeling was pretty good there too with plenty of sea life to admire. The entire stay at Point Pleasant was truly pleasant and we certainly plan to return, hopefully sometime soon. My only complaint is that our unit was the top one and had a skylight right in the center of the ceiling, which was great for allowing natural light to flow in during the day but not so great when the sun peeked in and woke us up around 6 AM every morning. Next time, we will definitely request the ground floor unit just to avoid the skylight. The view might be slightly better from the top but being in the mountain, the bottom view is still good and we would get to sleep in a little longer than sunrise, which is really important to us. Overall, though, two big thumbs up for Point Pleasant!

Great place to relax. Fantastic views of the Caribbean and the islands, friendly staff, clean facilities. Close enough to Coki beach to walk for some. Easy to find a cab otherwise. I love the natural state of the property rather than the manicured lawns and gardens elsewhere.

We stayed in A13 and had a great experience! The bar was fun and the restaurant was amazing. The property was cool to explore, there was so much to do. The beach is small but the location is so close to other nice beaches it didn't really matter. Views are amazing. Staff is super friendly! We can't wait to go back:)

We LOVED our stay at Point Pleasant Resort during our honeymoon. We stayed in unit B20 (for reference of the sunrise view). The restaurant on the resort had the best mahi tacos and mint mojitos I had ever had, the front desk was helpful with any questions or problems we had, the little private beach and pools were relaxing and a nice spot to hang if we had time in between activities, and the room was stunning. The decor throughout the room was perfect beach vibes. we hung out on the balcony almost every night, TV and internet were a nice additional amenity and we really appreciated having a full kitchen (that came with a cooler to take extra food/drinks to the beaches with us). Whenever we come back again, we will definitely be staying here again.

Let me start off by saying the views are phenomenal. The front desk and maintenance staff are very courteous, responsive and professional. I booked two rooms, B19 & B20. B19 was very nice, updated and clean. Beautiful view. B20 seemed to be managed by someone else. I was very disappointed. Had it not been for the view, hands down it would have been my worst hotel stay and vacation. Our room had ants or little mites everywhere. They constantly ran all over the counters, walls and bathroom.. Our stay was for six nights, we didn't have hot water until the 3rd night. One of the pillows was blood stained and had to be exchanged. Someone had smeared blood outside the door, I'm not sure why...maybe as a prank or a warning of what awaits you in the room.The refrigerator leaked down from the freezer and water pooled down below. It had to be cleaned each morning. There was no cable or stove as advertised.--B19 had both and was bug free and clean. The bed in B20 was barely, barely a step above an air mattress but squeaked worse than one. B20 has so much potential. If only the owners would put forth the effort to give it a little care, it would be absolutely perfect. It's sad that is not the case for this room.

first i will say please be careful going up that narrow hill! upon booking my reservation which was extremely easy i wasn't informed about the 68.75 reservation fee. my stay was short. the first room hadn't been used in a while because the water was rusty! yes rusty, i was told to ket it run for a while until the tank can refill with new water. i had to move to another room which was moldy. moved again and that room was supposed to be cleaned but it wasn't. no fresh towels, bedding, soap still had hair on it etc etc. there was no window in b1 just storm shutters. the western in st. john was much better. completely upscale.

"The difference between mediocrity and excellence is a matter of effort" this quote never rang more true! Upon booking, this hotel looked very promising. It claimed to have 3 pools, private beach access, beautiful views and a multitude of beach/ sport activities. However, upon arrival, we quickly realised it was false advertisement: -one of the larger snorkelling pools is closed. No beach umbrellas/ shade, so I hope you love the sun ;-) -the "private beach" is covered with rocks and so much seaweed that you can't even get in the water -the beautiful views are overshadowed by the sound of constant construction, dirt and debris everywhere -all the walls of the buildings are full of wet paint -there are no beach activities offered To make things worse, we were only given 2 towels for a week long stay??? We had to take out our own trash and call reception twice for toilet paper. This hotel is average but is advertised as superb. Whenever I asked the staff for basic necessities they just shrugged their shoulders. Now look, I understand that everything on St Thomas is under repair after the storm, but most of these issues could have been avoided if the staff were just more attentive. And if you are a hotel under construction, say so on your website and maybe as a courtesy, don't have guests in rooms that are literally being painted at the very moment. Honestly you're better off just booking an air bnb, as this is NOT a hotel! Not good value for money at all!!

Perfect! The most gorgeous views, just what the doctor ordered. A nice cafe built over the water, crystal clear turquoise waters. Comfortable 1 bedroom apartments with huge patio; can see the expansive, stunning views from everywhere in the condo. Friendly, helpful staff. Well-kept grounds. Three pools, all with stunning views. Free shuttle service to nearby destinations. Grocery & food delivery services available. Moe's gourmet grocery store is only 10 minute drive away (via that free shuttle service), best steak I've ever bought, great selection for a grocery on an island (expensive e, yes, but we are 1,000 miles south & east of mainland U.S.). Great restaurants close by: simply MUST try the new Sicilian restaurant Hosteria da Frasca in Ruphane, beautiful interior with exquisite cuisine!

We stayed here at the end of May 2015 in one of the villas. Our villa was very nice and had a beautiful view of the water. The villa included a fully stocked kitchen so we were able to have all our meals there if we chose to do so. The resort will drive you to an affordable market to get groceries. The accommodations here are very nice. There really is no beach to speak of but they will drive you to a nice beach nearby. That really is the bottom line, the resort provides transportation to get you wherever you need to go on the island so no car is necessary. The staff are terrific and we just loved Willie. He drove us all over and told us great places to go. His recommendations were spot on. I should also mention that we got married while in St Thomas. Heather set everything up for us and it really was beautiful.

During a recent vacation, I had the great idea of island-hopping from Puerto Rico to St. Thomas, if only to stay there for 24 hours. About a 15 minute cab ride from the airport (unless you get stuck in after-school "rush hour" traffic from 3-4pm), I really didn't know what to expect when booking Point Pleasant. It seemed affordable and the photos on their website looked gorgeous. It didn't disappoint in real life. Seriously some of the most amazing views I've ever had in the Caribbean, we had a wrap-around deck on a top floor that looked east and north. Found Jack's Bight, the little bar /restaurant while going to Coki Beach (10 minute walk), and we were pretty much set. We snorkeled at the beach, swam in Water Bay, ate and drank at Jack's Bight, and left ALL the sliding glass doors open overnight (amazing cross breeze, no need for AC). The "room" we stayed in was actually a condo owned by, I'm assuming, a nice Midwestern family. There was a family photo up in the bedroom and they had left a sign in book so we could give feedback. It had a full kitchen, dining room, 1 bedroom, but with plenty of space (probably could have fit 4-5 people). Everything was clean and nice, and we just couldn't get past the views. Once you check in at the lobby, a truck with bench seating takes you to your room. All the staff were pleasant (no pun intended) and accommodating and everyone just seemed so relaxed and happy. We're already talking about taking a group back there, and for a full week.

Upon our afternoon arrival, we noticed that the interior of our unit was very outdated but the views were amazing as it was on the Top Floor. We left for the market. Upon our return, it was late and we were tired so the interior didn't bother us too much until we noticed the cockroaches. They were in numerous areas of the room. They had a "Raids" Spray under the kitchen sink so, I think they are aware of the issue. At this point, the lobby had already closed. The next morning, we asked to be moved to another unit but, were advised that they did not have anything available and were fully booked. We called Travel Agent directly and asked to refund some of our money so we can move to another hotel and they said that they would contact the hotel directly for a resolution. A few hours later, magically, the hotel had another unit available. So, we moved and while the kitchen was updated in that one, the bathroom was not. And, the ocean view we wanted was now partially blocked. Now, Housekeeping Services are ONLY by request on M-W-F. We requested and did NOT receive any service. Called front desk and said that they were going to at least send up towels. No one came. Next day, went to front desk to ask about housekeeping, again said that they would send up towels. No one ever came. Stayed 8 days and had the same towels & sheets the entire time. All in all, if you have certain expectations, basic sanitary needs, or is used to a certain level of service, this is NOT the place for you.

Best view period!!! Stayed in unit B19 because I requested the best view possible since this vacation was my girlfriend's Christmas present. You'll probably need to rent a car to get around which is advised anyway. Great service and having a kitchen saves $&&. Just go to food center for food to cook. We would definitely stay here again. Don't let other reviews get to you that say this resort is hard to get around. It's easy to go up and down the resort and the view from Panga is also awesome. Great service as well. Don't stay anywhere else!!!

Beautiful vistas and good location near Red Hook. Stay d many nights in different units. Amenities are coming back strong.

Arrived on Aug.22,2019 all of the staff was extremely friendly and welcoming including the female cab driver that brought us to our resort. She made it her business to point out specific points of interest in St.Thomas which was very helpful. Be prepared for a lot of walking up & down steps and slight inclines throughout the resort. Our room (B14) looked even better than the pictures provided mainly due to us having a corner room which gave us 2 sides of a balcony which my boyfriend & I loved. The pools, personal beach & the restaurants were all very good. If you have a more fancy palate lol Mirador is definitely the restaurant for you. The only downside we experienced was the power going out for about an 1& a half but we stayed on the balcony until the A/C and ceiling fans came back on. The breeze from being right above the water helped a lot. We definitely enjoyed ourselves. This resort is a great getaway especially if you live in a big city and just want a quiet peaceful break from the noise.

Beautiful resort. The photos on their web site doesn't do it justice. We stayed in B16 and the view was spectacular. Waking up every morning to the view was amazing. From the front desk service, shuttle service (Willie), Shore grill and bar (Scott and Alleyne), ground keepers, every one was helpful and they made our vacation the best we've had in a long time.

I am staying in this resort now for 2 weeks first week I was at room e4 with cockroach in the kitchen and sink so they moved me to room e9 looks nicer than the first room but I saw a big snake in front of my room and I decided to move out I reserved this suit for one month but it's not clean and safe for me and now they want to charge me more with daily prices not monthly price instead of offering me some discount for what happened I got a place with kitchen and stove to cook but kitchen with cockroach is not sanitized I already got sick. I keep calling the managers and nobody call me back! So disappointed with this place and the management

My Wife and I and our two children recently stayed at Point Pleasant Resort. I truly could not have asked for a more perfect experience. From the moment we arrived the staff was friendly (I would go as far to say fun) and helpful. They where eager to ask what our plans where on the Island and very helpful to assist in making reservations and giving advice on times and transportation. The room was stunning and clean. The Views where spectacular. The food at the restaurants was amazing! We also alway felt safe with the security gate and the frequent appearance of security guards. Even the taxi driver where amazing. I want to thank manager Larry Stokes and his staff for a truly perfect vacation. Can't wait to go back!!

We stayed in villa #B-4. Its a one bedroom suite with a kitchen. Its very open and spacious and the view from the villa is amazing. From the villa you can just walk to a private beach with its own path too. The resort staff are friendly and attentive to your needs.

We stayed a week at Point Pleasant Resort. It was our first time in USVI & we opted to get a condo rather than stay at a resort. Here are positives & negatives that we experienced during our stay. We won't be coming back to St Thomas since we plan on visiting other vacation spots, but since some of the locals don't make you feel welcome anyway, it's better we don't come back. I do recommend Point Pleasant for those who want great views & tranquility in St Thomas. Positives: 1) We stayed in B1. Since the building was an end unit, we had spectacular ocean views & it was extremely private with a wonderful deck facing the ocean. 2) We were steps away to the private beach which was really nice. The snorkeling there was pretty good too. 3) Our condo had comfortable furnishings. 4) Front desk & staff were very friendly & helpful. Willy, one of the employees always went above & beyond. 5) Free shuttle was nice since the property was not close to most of the sights. Negatives: 1) The sewer system is not so great. Our toilet did not flush well & the bathroom had an unpleasant smell. Maintenance came quickly to fix the issue. 2) The property was high up on hills, so getting around required walking up large hills & steps. It's great exercise, but man! 3) The local women are incredibly rude!!! They lack customer service & are offensive. We did not experience this with the men, who were very friendly. Why is this? 4) Getting around with a taxi is not cheap. They charge per person rather than charging to the destination. It cost us $20 for 3 people to go 2 miles. That is silly! 5) The condo we stayed at needs updating. The bathroom & kitchen specifically. It was listed as a honeymoon suite & we paid more because of it. The locks didn't work well either.

Such a sweet place. So close to red hook, and the ferry to st job . The staff is very courteous. The b28 room is so damn nice. The bed is comfy, the shower is nice. The balcony is beautiful. The kitchen is great, I had forgotten salt and there was one available in the cupboard. That was nice. Everything was clean. And I can't wait to try the spa. There is plenty of parking. There's a shuttle that takes you to surrounding beaches. This hotel doesn't have a large beach, but when in sy thomas, you want to try all beaches. And in the VI, you can access the beach at any resort area so that's a plus. Overall, it's a nice stay.

We couldn't wait to get back to our room. The view is spectacular. Being situated on the east end of the island, there's quick access to Coki Point beach and Red Hook ferries. The best part of the stay was quite frankly the view. We stayed in bungalow B20. Sitting on our bed at 12 o'clock was the British Virgin Islands. At 1 o'clock was St. John. At 11 o'clock was Coki Point. As fate would have it we arrived during 3 consecutive nights of full moons. While Point Pleasant had nothing to do with the moon's placement in the sky, the big windows and unobstructed views afforded us awesome vistas. At night the moon would hang right over the BVI and shine bluish bath right to our window. Every morning we took breakfast on the patio. We had a kitchen, fully stocked with all the plates, glasses, utensils and coffee (very important) that you could need for 2 adults. When we opened the door there was a complimentary rum and coke waiting on the dining table. I personally prefer having access to a full kitchen when travelling as it allows greater control over costs. And you can eat what you like back in the room. The staff was friendly and obliging. We had a very very late check-in. The day staff had already set us up and communicated to the night people we were checking it. It was a relief and utterly painless. The only reason why I took off a star is because the bed needed to be replaced. It was flimsy and not particularly supportive. We had heard that some of the rooms were being updated, and I figured ours (B20) would be done too as it didn't have the newer appliances. Which didn't matter. The appliances looked new to me, just not stainless steel like the other places. I also wasn't fan of the shower head and controls, which weren't labelled. Go one way with the controls and you've got blistering hot water, a smidge the other way freezing cold...all the while with no labels. I would go back in a heartbeat despite those small points.

DO NOT STAY here! We just got back from staying here last week for four days. My husband and I both had bedbug bites all over our bodies. The rooms are very outdated, dirty and there are bugs. The staff is also extremely rude. Good luck getting any help. Go to St. John's.

Stayed at a condo owned unit at Point Pleasant for my birthday weekend end of 2012. Pros of the property- Private Proximity to Coki Beach (its a small beach with the best snorkeling on the island, but has access to Coral World) Not too far from Red Hook Marina (shops and ferry) Safe Great bay/ocean Views from almost any unit Nice restaurant on site- Jacks Bight Nice wildlife on the property (Iguanas, lizards, etc.) Quiet (during the day) Nice staff on site (they usually only help you if you're in a resort "participating" unit, but help most times anyway) Located centrally near Sugar Bay and Sapphire Beach Cons of the property- WiFi Issues Water has a stench Far from Airport- at least 35 mins MANY barking dogs next to the property as well as NOISY roosters (seems like ALL night and early morning) HARD to get a good nights sleep- NEED ear plugs for sure when staying here. VERY VERY steep hills- No need to go to the gym- you work out just walking to get a cab or to and from your room. Leave the good shoes home- you will ruin them. Speaking of ruining shoes, the property can use an asphalt upgrade. Horrible roads/walkways or lack thereof Be careful as to what unit you stay in, you can be on the top of a hill in a top unit (great views,but HORRIBLE to get to- especially with luggage or after a day of being out). Cab ONLY comes to the office, not to your unit building. Property does need some updating. Looks old and dreary. Otherwise, we enjoyed the privacy of where we stayed in Point Pleasant. No one looking in on your unit. Hard to believe this place is about 4 stars. Typical island life though. St Thomas in general is VERY hilly with high terrain. Taxi cabes seems to rip you off, but they all work together to some degree with the cost- PER person and if you have a bag (luggage) they charge for that too. The resort works with a few taxidrivers who live close to the resort and are there in 5-8 mins.

I just came back from celebrating my 26th birthday. Hands down the best birthday ever. Everyone was so warm and welcoming. Very friendly, fun and helpful outgoing staff. The resort is absolutely BEAUTIFUL. The food, the drinks etc. 0 complaints! I've never had so much fun at a resort as I did this one. They made sure I felt special on my birthday. Memories I'll never forget. If you eat at the restaurant be sure to try the coconut chicken tender and the curly fries. Omg they were so good lol. I love this place and will be back soon. Words don't describe how amazing this place is. You must see for yourself!!! Can't wait to come back!!

Just got back from my family's stay at point pleasant - what a wonderful place! Perfect location, wonderful staff, great amenities and updated Villa and excellent restaurant with bar/grill. Highly recommended!

Pros- Best place to stay in St. Thomas by far! Cons - The walkways had some over grown plants ---------------------------------------------------------------------- My husband surprised me with a trip to St. Thomas, so I didn't plan the hotel. He chose this location as it was the #1 destination on TripAdvisor, and I couldn't have been more pleased. We stayed in A16 which had amazing views of many islands including Jos Van Dyke and St. John. The room was equipped with a kitchen, dining room, couches/tv, a huge bed that looked out to the water, and sliding glass doors that opened ALL THE WAY! Point Pleasant is under new management so I think they're still working out the kinks, but the staff is amazing. They take care of you the minute you get there, from complimentary shuttle service, booking day excursions for you and evening cocktails in the lobby. They also offered free yoga at 9am and a kayak trip to Cruz Bay. A big thank you to Jeff (go highlanders!), Aaron & Jackie - thanks for making our stay so lovely. We would 100% with out a doubt stay here again

My in-law stayed here last week while visiting us on the Island (we stayed with my family who live at Watergate). Now, they spent very little time at the resort because they came to spend time at our pool and beach or went off to explore the area, and we only visited them once. If the facilities/beach/pools were nicer, we would have spent more time there. On the plus side, the unit itself was clean and updated. The balcony had a great view as well, but it's hard to find a bad view on the island and I wouldn't trade a slightly better view for a smaller, harder-to-access beach. Also, my in-laws took full advantage of the staff, raving about how helpful and friendly they were. They had rented a car and didn't use the shuttle service, but I think the availability of the shuttle is a great idea! The compound is on a big hill, everything is steep and there are lots of stairs to get anywhere. Not a problem if you're young and fit, but for my mother in law it was a real pain. Even getting rides in the golf cart there's really no where you can go without navigating at least two flights of stairs. The beach is TINY and rocky, but you are close to Coki, which is a very nice beach with great snorkeling. Overall it would get three stars from me EXCEPT that the restaurant was TERRIBLE! Everything on St Thomas is expensive, but the quality of the food was lower than I expect for the price even on-island. They didn't have any butter for the french toast, and the "real" maple syrup was clearly very cheap fake syrup that barely tasted like maple. Servings were quite small, and everything at breakfast came with french fries.

Spent 4 days at Point Pleasant Resort and it was amazing!! I had such a great time the room was gorgeous!!! I didn't think It was going to be as great as the photos, but it was even better words can't describe. I would def. suggest this place to anyone. The room was clean the staff super friendly and the complementary rides are awesome. I will be going back to C8! Thank you!!

Six of us reserved three suites at Point Pleasant. Initially I was apprehensive about staying here because of a previous reviewer who mentioned barking dogs and stinky water. Thankfully, we had neither of those issues. I stayed in unit B21. The second unit was across the walk. The third unit was up on a higher level of the resort. Each had a different floor plan though the unit nearest had a similar layout. Our suite was the gathering spot for all. My sisters arrived a few days before me so I missed the initial ooohing and ahhhing that comes with the first glimpse of a freshly appointed suite in paradise with a view of Shangri-la. A few steps inside the front door, two bar stools cozy up to the kitchen bar area. Behind the door, a wicker étagère nestled in the corner. A round glass-topped table with four chairs made up the dining area. Kitchen: fully stocked with everything we needed for cooking, eating, and drinking. There was a microwave, a full-sized fridge, a toaster, a tea pot. Under the sink there were several cleaning solutions but no extra dish detergent. (We ran out our last day.) Bathroom: stocked with extra t.p., extra tissue, cleaning solutions, and a tiny wrought iron table/plant stand. (There was no plant on it and I'm not sure why it was even IN the bathroom but...) Towel bars on the wall over the toilet and the wall facing the sink. Hook on the back of the bathroom door. Least liked about this room: drain in the shower needed snaking. Water pooled in the bottom every shower. I also didn't like that the shower had no door and no curtain. Not because I'm a prude. Only because it was impossible to keep water from spraying on the the floor right outside the shower. Bedroom: not as big as I thought it would be but it served its purpose. Not sure if it was a queen or full sized bed. The closet spanned the whole wall but we were only able to use half of it. The other half was locked and designated as "owner's closet". There were two night stands and a wide chest of drawers. Not sure if the hangers were already in the closet or if my roomies took them but there were not enough for the size of the closet. So if there are two or more of you and you each/all want to hang several items, everyone should take hangers. Living room: furnished with sturdy wicker-type furniture: comfortable pull-out sofa, two chairs, ottoman, coffee table, end table, and television stand. Also present were a floor lamp, table lamp, and a tall decorative glass-topped table under the window. (The end table and tall table were unnecessary pieces of furniture in my estimation. I felt like the room would have felt more open and less cluttered without them.) The huge balcony (with a window that spanned almost the entire wall) was furnished as well. It was generic patio furniture but totally useful and welcome. We sat out to enjoy the view, coffee, and the evening breeze. We also hung our wet clothes and towels on the chairs (six) and chaises (two) when needed. A round table for eating and a small low square-shaped table along with several beautiful plants completed the balcony decor. Nice touches: flat screen telly, DVD player (which we didn't notice until our last night), Staff was attentive to our needs and we had plenty. We called about our living room ceiling fan (totally non-working) and our balcony screen (some problem with keeping bugs out). Our fan and screens were replaced with NEW ones. There was a day without maid service, which we were not informed of until we returned from the beach to find our rooms uncleaned and dirty towels still piled where we'd left them. But one call to the desk garnered us stacks of clean towels and removal of the dirty ones. On another day we had to call for more t.p. Thankfully it arrived soon. Not sure why the drain issue wasn't fully resolved but I was told it was addressed before my arrival. Overall, I enjoyed my stay at Point Pleasant. I would stay here again (in the same suite) and I also recommend it, on the merits of suite B21 as well as positive interaction with staff.

We had a great time at Point Pleasant and enjoyed our stay. I would not describe this place as a hotel but as privately owned condos that they rent out. We stayed in D19 which was a 2 bedroom, 2 bath and was located at the very top of the hill. Yes, it was very dated but it was clean, comfortable and functional for our family of 4. It was also very economical with a million dollar view. The staff were very welcoming, friendly and helpful. They provide a free shuttle which takes you to the surrounding beaches and to Redhook. We didn't need to rent a car which was very helpful. The drivers (Willy, Charlie and Danny) were fantastic! The complex also has 3 pools which we used 2 of them and always had them to ourselves. Their beach on site is very small and cozy but again we had it all to ourselves. My husband says to add that there are lots of hills and lots of walking up and down. I mean lots! I thought of it as a stair master workout and my two teenage boys never complained about the steep climb to our condo. We loved our stay at Point Pleasant! As far as places to eat we found several. We ate at the restaurant at Point Pleasant for breakfast and dinner once. The food was OK but didn't Wow us. We walked the short distance to Margaritaville for dinner twice. The whole family enjoyed their food and the view was very pretty. Our best meal was at Coki beach. I had the grilled fish entree for $25 which was served from a shack. Best meal I had all week. Our boys enjoyed Tap & Still in Redhook for their burgers. They were also the best deal in town. Just remember to bring lots of cash. Lots of places only except cash especially at any of the beaches.

Stay @ sugar bay nex store. We stayed n room A2 delux suit. Old out off date no ice machines. They give u 2 trays. No walkable access to beach. I stayed @ Marriott french mans same $ much better. Last time Love the island. Lots to do. This is like staying @ my grandma's. Not every thing works. But I got charged. 2k

Beautiful resort with amazing views, we had a huge room that literally took your breath away. There staff was very friendly and extremely inviting. A friendly staff worker took us out kayaking and was extremely nice. The beach is also quaint but loses with an abundance of colorful fish and coral, very natural and untouched by people.

Nice location but I would give zero stars for hygiene. Bed bugs are everywhere . My body and my wife's body entirely become reddish due to dense bed bugs bites, they so annoying and they bite all my body, their beds seems to be old . Not recommended ! The hotel reservation under my wife's name, just to make you comfortable, there are two restaurants down hill one called shore line grill, your hotel cars takes us down hill and then step walking! Try to not be cheap change these old mattresses dont justify it accusing me I wasnt in your hotel! I stayed at your hotel not private ones !!