Nicolas Pablo De la Tierra
Google
1st Time: The staff was really friendly and helpful. My partner and I were able to leave our bags there much before check in. They even helped us store some things in their freezer! The room was clean and welcoming and there were no strong smells, but one bed side lamp did not work, and the door of the bathroom/shower did not have a handle and lock. In late September the room was rather warm, perhaps too hot in summer. I saw no air conditioners. I did not use the TV but we were given remote controllers. The shower was hot and had good pressure. We could only find one plug to recharge our phones with and it was not close to the ground but mid wall. At night the neighborhood was quiet as well as the other guests, but the airplanes noise forced us to close the window, again something that might be an issue in summer. We paid 83 leva for this double bed room in 2023. All in all a positive experience.
2nd Time: Again staff very very friendly and helpful. Love the ladies. However this time, in winter, we found the reception full of cigarette smoke when we arrived, and the smell continued into the room we had been allocated. I addressed the issue and the staff immediately changed my room. We actually ended up in the room we had been in the first time. The room was clean, and did not smell of smoke. However about an hour later, some smoking smell started reaching our room again due to the neighboring room heavily smoking. 🚬. I addressed the issue again but the staff did not feel they could address this. We had to sleep with the window a bit open, which was fine with me, but for my girlfriend, it was cold. The blankets were thin and there was only one spare blanket. The room was heated though, and for me it was enough. In the morning, my girlfriend woke up sick. Again, staff was so kind to give me some fever medicine.