Porcelain Spa (Guoco Tower)

I had the most comfortable and luxurious facial experience with Michelle and her manager Shazlyn! From the moment I arrived, they made me feel completely at ease and well taken care of. Michelle was incredibly gentle, attentive, and professional — she explained every step of the process and ensured my comfort throughout. My skin felt absolutely amazing afterwards — refreshed, hydrated, and glowing! Her warmth and attention to detail truly elevate the entire experience. The ambiance was calm and relaxing, and the level of service was exceptional. Thank you Porcelain for such an amazing experience!

I have been a customer of Porcelain since their early years when they only had one branch along Cantonment Road and Aunty Jenny was the best at what she does, until i could not afford to be under her and I was about to stop going to Porcelain. Thankfully i met Michelle who just joined Porcelain then, and i never left Porcelain ever since. It has definitely been more than 10 years. Michelle is someone who is very dedicated and passionate in what she does, always giving her best to each one of her customers. Her knowledge and extraction skills are 100%, each time i leave Porcelain, the skin on my face is very clean and baby smooth. I had really bad skin but after years of going to Porcelain for extraction and using their products, my skin is so much better than before. There is nothing that Michelle cannot handle, give her time and she will help you achieve better skin. Of cause not without doing what she advise us to do to take care of our skin. Am very thankful to Michelle, Shazlyn, MJ, Tuhfah and the team at Porcelain for their excellent service and dedication each time i have a query or am there at Porcelain.

Michelle has been amazing! She always goes the extra mile to share her knowledge and give helpful advice on how to care for my skin. She’s very attentive to my needs and genuinely cares about my progress. Everyone around me has noticed how much my skin has improved, and I’m so thankful for her dedication. Michelle isn’t just a great therapist — she’s also a friend who makes every visit enjoyable. Proceline is really lucky to have her!

I’ve been coming here for my extraction treatments for years, and I have to say my therapist, Michelle Chew, has been nothing short of amazing. She is incredibly skilled at what she does — always gentle, thorough, and attentive to my skin’s needs. What makes her stand out even more is her warm personality and genuine care. Over the years, she has not only helped me improve my skin but also become a trusted friend I always look forward to seeing. Even my kids adore her! Whenever my husband comes by to pick me up after a facial, they always light up when they see her. It’s rare to find someone who combines great service with such warmth, and I feel very lucky to have met her. Michelle consistently goes above and beyond, making every session comfortable and effective. I truly believe she is an asset to Porcelain. Her professionalism, dedication, and kindness are exactly what makes customers like me keep coming back. The spa itself is beautifully designed and comfortable to be in and it’s clear they are constantly striving to improve. I first visited back when they were at Cantonment Road, and the difference now is remarkable — a wide range of treatments for different needs, an inviting and relaxing ambience, and best of all, no hard selling like at many other places. Truly a gem of a place, with an even bigger gem in my therapist, Michelle! 🥰

Have been with Michelle for 9 years. She saved my skin in my early 20s. She’s exceptionally skilled at extraction. My skin always feels smooth after the session. She has great bedside manners as well! Shazlyn is also very helpful whenever I have queries. Would recommend their services.

There’s no one I trust more than Michelle when it comes to extraction services. She puts great care and effort into creating a personalized skincare plan for each client. Her treatments are never one-size-fits-all - she customizes them to suit our needs and even adjusts them based on our skin’s condition on the day of the appointment. I also appreciate how she takes the time to explain in detail how to care for our skin at home. Michelle is always warm, welcoming, and encourages us to reach out if we have any questions. It’s truly been a joy knowing her, and I’d highly recommend Michelle to anyone considering Porcelain. 😊

Michelle has been the skin life saver for many, including me. She’s meticulous, friendly and so invested. She will recommend products, therapies but never make you feel uncomfortable about it. She has never been anything but attentive and so professional about her work. She is good and it shows in your glow! She’ll make sure you get your moneys worth of a detailed extraction and loving care. Also shoutout to Shazlyn, always polite and friendly and wanting to give you the best welcome and experience!

I’ve been with Porcelain for over 10 years, and Michelle is truly the best therapist! I always enjoy her facial extraction sessions — she’s detailed, gentle, and always goes the extra mile. She also shares great skincare advice for my daily routine. Michelle is a true gem under her manager, Shazlyn — together they make every visit such a pleasant and professional experience.