CaitlinCurry18
Google
Of all the hotels in Florence this was by far the worst we have stayed at. There one staff member that we saw in (7days, 6nights) and he was rarely there and was very strange and unhelpful when he was. The property itself was unkept, dirty and displeasing to look at. Gross unwashed coffee and wine glasses, paintings on the floor of the halls they never bothered to hang, broken toilets, terrible WiFi, disgusting breakfast consisting of store bought yogurt, cereal, and cheese that looks like it was recycled day after day. They did not ever once clean the room, just made the bed. Left all empty water bottles, garbage etc…location is great but very disappointing experience. The whole place should have been a hostel at that point.