Port Inn and Suites Portsmouth, Ascend Hotel Collection

Well-situated right off the highway, majority of staff was very nice but sometimes hard to find after 7PM. The pool is well-kept it was warm into the evening. Kids loved it. The room floor was not as clean as I would have liked, but the linens and bed were perfect. The included breakfast was surprisingly good; my kids were able to find plenty to eat and so was I. It included coffee, juices, bagels, breads, pastries, hard boiled eggs, cereals, little toaster egg sandwiches, and more that I've forgotten.

The Port Inn is convenient on Portsmouth's Route 1-Bypass, and easy to access from I-95. The rooms are comfortable with classic furniture and all the necessities. If you want the quietest sleep, it's best to ask for a room overlooking the pool; rooms at the front of the hotel can be noisy due to traffic (and a traffic light) immediately next to it.||The staff are great, and some of the friendliest and most helpful you'll find anywhere. The beds are comfortable and supportive, the linens (bed and bath) are high quality. There's no odor - perfume-y or annoying - in the rooms, and the staff have thought of everything... even a provided shower cap in the bathroom.||Breakfast is very good, as well. There's something for everyone.||The pool is clean and well-designed, and there's a very cute area at the front of the hotel, designed for relaxing or eating a packed lunch.||Mostly, what makes this hotel exceptional is both the quality of the staff (their friendliness and how helpful they are) and the attention to detail in every room.

This hotel is very convenient, on Portsmouth's Route 1 Bypass. From there, it's easy to get to Portsmouth's downtown attractions, as well as to I-95 and to nearby beaches. The person at the front desk was super-helpful, and eager to make sure our stay was pleasant. Our room was comfortable, with everything we expected. The furnishings were classic, solidly built and enduring. The shower was nice, the room's refrigerator was spacious and cold, and the a/c was great. The bed gave excellent support while being comfy. The bedding was of a very good quality, but the pillows are almost overstuffed. (Parents may want to bring a smaller bed pillow for a child, or perhaps the front desk has them.) Outside, there was a lovely, gazebo-like area for eating (bring your own food). Parking was convenient, with a good chance of parking your car just feet from your front door, if you're in one of the rooms at the front of the hotel. However, guests who want a quiet stay should probably ask for a room overlooking the pool. Our room - at the front of the hotel, by Portsmouth's Route 1 Bypass, was fairly noisy. That's partly because it's a popular route, but also because there's a traffic light at one side of the hotel. Motorcycles can create a fair amount of noise when they're paused at a red light, as well as when they zoom ahead as the light turns green. All in all, this is a hotel we'd happily return to, but choose a room by the pool for a quieter night. The convenience of the hotel and the friendliness of the staff make this a very good choice when spending a night in Portsmouth.

First and foremost, this is NOT an inn as advertised. This is a MOTEL. While the staff very much try to keep up the property and are very nice and processional, the motel itself is pretty run down. We were initially given a ground floor room, it was very small, dark, and the floors were squishy. Think really dark, cheap college dorm room in a basement. We figured it would be ok for a night but once people above us got into the room it was so loud and we couldn’t take it. I asked for a different room and the gentleman at the front desk, was very kind and understanding, and was able to move us to a second level room very quickly. While it was certainly better than our initial room, it was still very shabby and just overall not the level of clean I would expect. Surfaces were worn, scratched and overall not in great shape. The room smelled musty, and the bathroom and shower have seen better days (and very just generally dirty). Additionally, the door to the room was not fully sealed and we could see the light from outside between and frame and the door. Overall for a one night stop over this is manageable, which is what we had. But for the price they are charging and advertising themselves as an inn, it should have been much better. Had it actually been advertised as a motel, the conditions would have made sense and we would have planned to stay elsewhere.

We stayed for two nights! The staff were amazing, couldn't have been nicer, very friendly and hospitable! The room was clean and comfortable, the pool was FANTASTIC, breakfast was great! It's easily accessible to everything, literally 5 minutes from everything we were there for! Already booked another stay in July! HIGHLY RECOMMEND!

For the price, we really enjoyed it! This was a quick stop to break up our travel plans. It was VERY clean for a pet friendly hotel. There were a bunch of people outside, yet, as soon as we went inside we heard nothing. The continental breakfast was good and a plus! Staff were very helpful. I would definitely stay again!

The hotel was not what the pictures portrayed. The room was dirty and a previous guest obviously smoked in the room. The bed was uncomfortable and had dirt on it. The doors were covered in black stuff which made us rethink our choices. The location does not give the hotel extra points because it is still out of town and requires a car to get to the actual town of Portsmouth. The pictures show the pool as a large premium pool. It was everything but what the pictures showed. It was small and not very clean. The service was nice and they quickly got to us. We changed hotels once we saw the conditions of the room and pool. The front desk was polite and offered a different room but we still decided to leave to a different hotel.

Creative is the best way to describe The Port Inn and Suites.|The best part of this roadside motel is the creative description of the bottom shelf amenities and creative photography. The breakfast is pre packaged danish. The elegant cage free eggs were cold eggs, shredded cheese and bacon bits on a half of bagel next to a micro wave. The pancake machine is different, but I did not try them. There was cold cereal and packaged oat meal for your stirring pleasure.|The pool was creatively photographed at night so you couldn’t tell that it was in the middle of the parking lot. The glorious photo view from the grassy knoll was hard to replicate on site.|The room, thankfully, was clean and adequately furnished.|As for strolling to historic downtown, shops, restaurants, music hall and the wharf side parks, don’t try it from The Port Inn; too far and too many highways to cross.|Don’t expect any help from the staff at check in. The young man who checked us in was baffled when we asked where the Main Street shops were or if there was any place we should definitely see. When asked for brochures or a tourist map he said, “Yea, we used to have those, but we are out.” He acted as though anything beyond handing you your key and swiping your credit card was above his pay grade so don’t bother.|Other than that, Portsmouth was sensational!! A must visit for everyone interested in historic sights, cozy shops, beautiful harbor, culturally rich down town market square, art and music center, flower lined parks and great New England seafood!|Just don’t ask the guy at The Port Inn and Suites or better yet, don’t check in there!!

Best bang for your buck. VERY clean rooms. Very friendly service. Breakfast was simple but lots of options and everything was good.

We stayed three nights at the Port Inn in Portsmouth. Upon check-in, the desk attendant had trouble processing our reservation after trying both our debit cards. This forced us to book the room successfully through an independent booking service, which cost us almost $100 more. Of course, we were not happy about that, and I demanded he credit our debit card for the $476 we should have paid if their computer system had worked properly. I was told, "I don't know how to do that, but the manager does, and he'll be in tomorrow morning." I found it astounding that a desk attendant couldn't issue a credit. This incident caused us anxiety immediately, which should not occur on a what we had hoped would be a relaxing getaway. Next day, the manager refused to credit our debit card, saying the charge would probably drop off, as it appeared as pending. OK, I decided to see if that would happen. If not, I was prepared for an argument, threats, or whatever it took to make a credit happen. I told the manager I would report this to his corporate owners if the charge of $476 went through. Meanwhile, the room itself was spotlessly clean, but somewhat small. We should have gotten a suite. The TV remote proved itself somewhat unreliable, so we changed the batteries, and it was still wonky, so my wife took it down to the desk and asked for another. The clueless guy at the desk, the same one who was there when we checked in, tried it out on his TV and refused to give her another one. Not good. He should have given her another remote without question. On the plus side, the bed was comfortable and we slept well. We didn't take advantage of the free continental breakfast, because we prefer traditional breakfast meals. Most continental breakfasts are light snacks in reality, barely enough to hold you over until later on. We rarely eat lunch on the road. We left on a Thursday, and by Saturday night, the pending $476 charge did drop off our bank statement, but that doesn't excuse the fact that they had so much trouble checking us in, and forcing us to go with the booking service, which cost us significantly more money. I feel like going after their parent company for a refund of the overage, and may still do that. In the end, we decided never to stay at the Port Inn again should we travel to the Portsmouth area. There are many other choices.

If I owned or managed this property, and charged over $300 a night, and knew that the outside was being refurbished, I would have signs that say 'Excuse our appearance while we make the hotel nicer for you.' Or have the front desk person say 'Pardon our appearance.' This hotel ... nothing. But if I knowingly sold a room that had a bathroom with mildew all around the shower, peeling floor in the tub and a shower curtain propped up on the door frame and window sill, I would feel embarrassed to say the least. I mean, that's simply putting the customer's satisfaction last, way behind trying to make a buck. The room was ok but needed an update and the dining area for the complimentary breakfast is too small for the amount of people. Some folks were eating outside in their jackets. We did receive an email saying they are in the middle of renovating their property, both inside and out, and hope we'll visit again. #FatChance

We stayed at the Port Inn after seeing the great rate for the area. Downtown was an easy 7 minute Uber from the location. The property was large and good for a morning walk. Keep in mind this is right off a main road, so you can't really walk anywhere from here. The room was spacious enough, had a fridge and microwave and flat screen TV. Room was overall clean, but not spotless. Complimentary breakfast was decent, had a fun pancake machine and waffles and had an egg and protein offering everyday, in addition to bagels, pastries, cereal, fruit, coffee, etc. Staff was very nice.

I'm not sure what did we pay nearly $180 for one night. The stay did not feel worth the price. Upon arrival we were able to check in early. Which was good. We got the key-card but our door didn't posses the key-card reader. Which wasn't so good. Our room was located on the opposite side of the reception so we had to drive around to change parking. When we realized we received the wrong type of key we had to go all the way back to the reception again to receive the correct key. Luckily we could walk the outdoor through passage. Not big deal just annoying. Hotel was 15-20 minutes walk distance through residential area from the downtown. Our room was nice, cozy with a big comfortable bed. The frustrating part was upstairs guests, who were running around half a night and entire morning which made the entire room vibrating with noise. TV remote basically didn't work due to a non-accessible TV box... Bathroom had lots of nice amenities but the shower had tiny weak stream with barely warm water. Breakfast - nothing special - a few oranges, apples, yogurt, hard boiled eggs and pastry. Unfortunately, besides the pretty room, the stay just wasn't pleasant.

Honestly, this place looks so quaint from the road, but don't be fooled - the rooms are old and shabby. We were travelling with another couple, and their room had flies in the bathroom and a burnt out electrical socket that truly looked like a hazard. Our room was dark and musty. We were very disappointed!! But wait, it gets worse... After inspecting our rooms, we promptly came back to the registration desk and explained that we could not stay and politely requested that they credit us back. The gentlemen operating the desk agreed to do so and provided both of us couples with a receipt indicating he refunded the charges to our credit cards. When we received our credit card statements, both of us had been recharged for one of the 2 nights. I called the hotel and spoke to the same man that we dealt with in person. He said his manager instructed him to recharge our account because we did not cancel within the cancellation period. We didn't 'cancel' due to a change in plans, we asked for our money back because the accommodations were inferior. Bottom line, it was very underhanded to tell us they were crediting us back and then recharge our cards after we left. We wound up around the block at the Fairfield Marriot which was absolutely lovely. Highly recommend that you avoid the Port Inn.

I would give 0 stars if I could. Bear in mind that I did not spend a night here. I checked in to the hotel on Thursday, 6/22/23. First impression: lobby was small and dingy. The 2 people at the front desk initially ignored me, but after I stood at the desk in front of them for entirely too long, they said "Oh, ok, be with you in a minute." I couldn't tell what they were doing that was more important than attending to a guest, but whatever. I did note that the young man who was at the desk was chatting with a coworker, and that conversation involved disparaging another guest who apparently had complained that the a/c was not working. I heard a comment about how that guest was stupid and didn't understand that the turning on the fan was not the same as turning on the a/c. The complaining guest was 100% correct. The a/c in the room I was assigned, 135, was also not working. There seemed to be no air movement in the room at all - I could detect no breeze coming from either of the vents, and after I turned the thermostat down several degrees, the thermometer crept UP one degree. Anyway. I asked if the hotel had an elevator, since I had 2 bags and was given a room on the 2nd floor. No elevator. I said "Okay, I have a couple of suitcases." I was met with blank stares. When I retrieved the bags from my car and dragged them into the hotel lobby, I was studiously ignored, so I dragged them up the narrow, dark staircase by myself. I should add that I'm a 59 year old woman and I was traveling alone. When I reached the room, the first thing I noticed was that the door was open. Not just unlocked; it was ajar. That was a bit alarming - doors that do not automatically latch in a hotel room are unsafe. The room was dingy. The sofa was stained and looked like it had been retrieved on a dumpster-diving expedition. Ditto the piece of furniture that held the tv. The rug was also worn and stained. When I lifted the cushion on the chair in the bedroom, the underside was littered with dirt and crumbs. The walls had cracks and water stains that had been either poorly repaired or not repaired at all. The door frame to the entry door was cracked all around - looked like someone might have forced the door open at some point and the damage had not been repaired. I sat on that stained couch for an hour or so, trying to decide what to do. The longer I sat there, the worse I felt - and not just because the room was hot and stuffy due to the non-functioning a/c. The entire place had a "serial-killer-lair" vibe. Very upsetting. I finally wrote up a note explaining all the problems, grabbed my 2 suitcases and dragged them down the stairs, and left the note and the 2 key cards at the front desk, telling them "I'm sorry, but I cannot stay here." Do. Not. Stay. Here. It's creepy and gross.

I was really excited to stay here with my mom and my sister and took her here for her 72 birthday! My mom doesn't get to go out much, so this was a special treat for her. The reviews for the hotel were great and the pictures looked nice! When we first checked in the room appeared to be clean and we hung out for a bit then headed out for her birthday dinner etc. When we got back from her birthday festivities at night and got ready to go to bed, we pulled down the sheets and found a blood stain right on the mattress cover. My sister tried going to the front desk but the office was closed for the evening and I tried calling as well. No One picked up and it went to the manager's voicemail so I left a message. I also brought it to the front desk's attention the next morning and they were very nonchalant about it. The head of housekeeping looked at the pictures I had and said that she would have a meeting with the staff about it and they offered to change the sheets. However we were only staying for one night and checking out that day so to me at that point it didn't make sense to have them change it! The damage was done! I was so grossed out that I couldn't sleep and stayed up all night because I was so upset that my mom's birthday experience had been ruined. My mother and I stripped the bed that night and pieced together what we could to make the bed without the blood stains on it. I understand that mistakes can happen but clearly the sheets were never changed before we checked in, otherwise they would have found the obvious blood stain right when you pull down the sheet! There were also some blood marks on the comforter, pillow and side of the bathtub! I also found a dark hair and a random popcorn kernel under the mattress! I'm not one to usually complain but this is unacceptable, not to mention this is a bodily fluid! The girl at the front desk looked at me and said do you want to check out now! I said that I would like to be compensated for what happened. She said that it wasn't up to her that it was up to her manager and that they would try contacting them. Over an hour went by and I finally got a call back from the front desk, not even the manager directly stating that they could offer me a refund of $54. 50 which isn't even half of what I paid to stay there. To me that's a slap in the face and it's not even the point! We are in a pandemic and it was a bodily fluid! If they had handled the situation differently I would probably have given them another chance but I find this just unacceptable and gross! You go away on vacation to be stress free and have fun not have a sleepless night due to an unclean blood covered bed! Especially not on your mom's birthday!

Gave us a great room for having a dog. However, the cost of $300 a night was crazy. The property was definitely outdated and needed updating. Not worth the cost of resting your head. Pictures should show a busy highway not this scenic, idyllic setting. Maybe stay in Kittery instead?

My friend and I were in town for a wedding this weekend and had the pleasure of staying here at the Port Inn. We loved having a door straight outside and our port-style window in the bathroom. Even better than the property was the staff; Gary, Brittany, Sarah, and Missna all went above and beyond to make our stay enjoyable. Bonus points: I left behind some jewelry and the kindest housekeeping staff alerted the front desk immediately so that they were able to call when I was only 15 minutes away and had time to come back for it!

My boyfriend and I decided to spend a night "away" in Portsmouth for our anniversary. I found this place on HotWire, and have driven by it on my way to work at the hospital several times, but never thought of it as a place I would ever stay. Boy was I glad I took a chance on this place! The check in staff were extremely pleasant and expedient, the process for both check in and check out was flawless. Our room was a corner room, and to our surprise we had an extra bedroom off of the main room, which already had two beds! So we had three beds to choose from for our one night stay, which had us laughing (it came in handy when he started snoring!), but it was a lovely set up room and we were very happy with it. All three beds were spotless, sheets were clean, floors were clean, no stains anywhere, cute ocean/sailing type theme, with a mini refrigerator and coffee brewer. The bathroom was spotless as well. We were very impressed and would absolutely stay here again. Great value for great price. Keep up the good work!

Easy check in/out. Parking was adequate. Everyone was friendly. Breakfast was okay. Coffee in the room, but no cups. Beds were comfortable and clean. Close to everything. Would stay again.

My room is very clean. The front desks girl is very nice and helpful. They have a nice espresso machine that can brew coffee well.

I made a reservation and arrived late in the evening. The front desk was super helpful, friendly, and informative. The room was great. I loved the full granite bathroom walls.The complimentary "continental" breakfast is more than you could hope for, with a waffle station and range of breakfast options from cereal to egg sandwiches, fruit, and so on. The room decor in a king room was tasteful and discreet, but not cheap. The bed was comfortable, slightly firm. The price was highly competitive as well. Good job Port Inn!

We use Choice Hotels as our main hotel provider, so have extensive experience in their category ratings and procedures. We chose Port Inn & Suites Portsmouth, NH due to the reviews, location and pictures displayed on their website. Let me first point out the positives of our stay: A. Great location for the main shopping & eating convenience of downtown. B. Bed (king) was very comfortable and also very quiet within the hotel in the evening and night hours. C. Very friendly and helpful staff - want to give Adele a special shoutout for assisting in giving and printing out directions within the city. D. All rooms have been equipped with a coffee maker which accepts Keurig pods. E. Continental breakfast was fine with the normal waffle makers, hard-boiled eggs, yogurt, cereals, pastries, orange and apple juices and coffee. Now, the reasons for the 3 stars: A. No elevator if your room is on the 2nd floor. The stairs are narrow and slightly steep, so if you are elderly and/or unable to physically carry your luggage up two flights of stairs, do not get a room on the 2nd floor (see pic). B. We were in the room with a sink, fridge, microwave and tub. Everything worked fine except for the fact there was never enough hot water to fill the tub and in fact, even when taking a shower, the water would go from hot-to warm-to cool and then back to hot again for a couple minutes before going back to warm. C. Parking is not very convenient. Most of their spaces are parking right in front of the external rooms which is reserved for the tenants of those rooms. There are only a few spaces that are not directly in front of the external rooms (view this hotel on their website and you can get a feel of what I am referring to). This hotel is listed as an 'Ascend Hotel' which am sure it qualifies as a 'Historic' hotel, but that is about as far as it gets. For the price paid ($150.00) per night which included taxes, this was expensive for the amenities and lack of hot water. Again, nice bed and quiet, so if you could handle water temp changes during a shower, this is a nice historic hotel.

We wanted to spend our last night in a place with a pool. Drove all day, very hot day, and looked forward to the pool . It is why we selected this hotel. Got there no pool , broken. Looks like reviews say it's been out of commission for awhile. Crappy , disappointed. Never stay again.

Beautiful hotel, in a beautiful area. My family and I decided to take a little getaway to Portsmouth and chose this hotel. Needless to say we were nothing short of blown away. Not only were the rooms very spacious, but the front desk lady was just a joy to interact with. Highly recommend for anyone that wants an amazing vacation!

Basically a motor lodge right off the highway. Clean well managed place with everything you need. No frills rooms, clean comfortable and friendly people. Small pool area out back. Complimentary breakfast in lobby area. Baked goods, yogurt, cereal, fruit, a waffle maker. And all the drinks you would want. Indoor and outdoor seating areas.

For the area and season this place was competitively priced. The room was very clean and decently sized with a small kitchenette stocked with it utensils and plates. Only negative was the very small bathroom, though it was very clean. Parking is right in front of your room and it has a nice small pool. The included Breakfast was nice with plenty of cereal choices, breads, muffins, egg sandwiches and a make your own waffle station. If in Portsmouth this could be a good option for you.

Last year I paid cash and was charged on my credit card. It was refunded after many phone calls so I made reservations again this year in November. I was quoted $165.00 a night and was charged $165 for the first night and over $200 for the second night. I asked to pay cash when we checked in and was told to do it when I checked out. When I went to check out, I was told my card had already been charged so I didn't realize that they had charged more than I was quoted until I received my credit card bill. I won't be staying there again, it's not worth the price

Such a perfect location for this inn. Downtown Portsmouth was only a couple of miles away so it's an easy drive and ideal for Restaurant Week. It doesn't look quite like the picture on their website but it's fine. Double Room: For the price you're paying (fairly inexpensive), it's nice. Definitely clean but the air felt a little stuffy. The bathroom was spacious so I can place all my essentials and make-up on the counter without having to dig through my multiple bags for things. Breakfast: We made some waffles at their little waffle station and topped it with some chocolate chips and blueberries which wasn't bad. I was a little hesitant to use the jar of strawberries because they looked a little old. Other than that, they got your standard light breakfast items like Greek yogurts, muffins, oatmeals and all types of breads to go with butter or jelly. Overall Service: The staff were very friendly and hospitable. They even let us park our car in the handicap spot when the parking lot was completely filled.

Don't stay here ... awful ... refidgerator disgusting ... microwave disgusting ... killed a spider in the bathtub ... only reason we stayed overnight was because it was late and we didn't want to move all our stuff. Will leave first thing tomorrow morning.

What great accommodations. Everyone was so polite and helpful. Everything was clean and beautiful. The grounds were beautiful too. This was also close to everything you need a great place to stay if you wanted to spend the day visiting different cities around the New England area. Can't wait to come back.

Spent the night here on our way to Vermont and we really enjoyed our stay. The rooms were a good value for the price and the bathrooms were fairly large. The breakfast buffet had something for everyone; bread/toast, bagels, cereal, yogurt, bacon, sausage, omelette, a waffle maker and a plethora of teas to choose from. They also have hookups for electric cars. I'd definitely stay here again. (If you're a geocacher, there's one VERY close by)

Very disappointing to arrive only to find they lock the doors at 10 pm with no recourse. Yes, there is a Number on the door but it goes straight to voicemail and no one ever answered. What's worse is then we were left stranded at 11:30 pm with no room to sleep in. Fortunately we found the best western nearby but this is aggravating. Plus, we'd called several times about a blow dryer in advance when they should have been open and no one ever replied to those calls ever. So basically you are screwed if you are delayed at the Boston rental car counter (and that's everyone).

I booked for a business trip at the Port Inn. The lobby was very nice and staff at front desk seemed helpful, and then I went to my room. After my long drive I went into the bathroom and noticed the soap hadn't been switched from the previous guest and the bar on the sink even had someone else's hair on it. I looked in the shower, which all around did not look like it's been cleaned in a while and had a very used bar of soap left in there. I walked into the kitchen area and saw there was a mini fridge. I opened the fridge and there was bacon, eggs and syrup left in there from a previous guest. I actually questioned if I was renting out someone's existing apartment in that moment and was pretty sketched out. The door said the front desk was staffed until 11, which I called around 10:30 to complain about the condition of my room. I only got the manager's voicemail. I left a voicemail stating that I was pretty sketched out and didn't even want to shower because it grossed me out. When I went to work the next morning I was expecting to come back with the problem fixed. That did not happen and I never heard back from the manager. I called the lobby at that point, where the nice person apologized and said they would take $25 off the room. The only thing was my company paid for the room so that really didn't do anything for me personally. I was checking out the next morning so any clean up that morning wouldn't have helped. At least the bed was made and seemed clean. Oh and the AC said 60 degrees on it but was barley working.

First, this a MOTEL not a hotel. It is not the place that's pictured on the website AT ALL. The room we had was tiny and very very dark. The bathroom was literally the size of closet. From the window in our room if you could stretch and look over the cement wall, you were looking at the car dealership across the street. The lobby does not always have someone there so some days if you check in after 4pm you have to call someone (I think some evenings are 8pm). We paid full rate for our room which is priced like a nice hotel in that area. I would have been better at Quality Inn that costs less and doesn't pretend it something its not. The "free breakfast" was coffee, juice, fruit and various muffins wrapped up. We didn't partake in it but that isn't want most hotels, that charges these prices, call breakfast, even during COVID. The only reason this isn't a 1 is that the receptionist gentleman when we check in was nice and told us they didn't have any other rooms. It seemed clean too. We heard people walking over us at 3am and different times. Unless you're active walkers, which we are, this is not walking distance to the center of Portsmouth.

Port Inn is the best it could possibly be, considering what it is. It's a motel at a busy traffic circle on the outskirts of town. When I saw the website, I figured it was a total BS, but I kept seeing good reviews so I gave it a try. We were up for a week and needed to save some money, so we stayed here for two days of the trip. When we checked in, we were pleasantly surprised-- the room was new and clean and didn't smell or anything weird like that. The bathroom was spotless and had granite everywhere. The room even had a microwave/mini fridge and a flatscreen TV with digital cable-- I wasn't expecting any of this. There was also a coffee maker that was in the bathroom-- kind of weird. The bed was super super comfortable (minus the tacky gross motel comforter which we always throw to the side anyway). I can't say I ever felt like I definitely wasn't gonna have my stuff stolen, but I still think it's the most comfortable I've ever felt at a motel. The rate includes breakfast in the morning which is basically lukewarm coffee, tea, hot chocolate, and yogurt, and some standard pastries and breads. Better than expected, considering I didn't know breakfast was included, but don't expect eggs or french toast. As far as location if you're visiting Portsmouth, I'd say-- if you can afford a downtown hotel, do it. The Ale House (our fave), the Hilton Garden, the Residence, and the Sheraton are way higher on my list than the Port Inn, just because they are walking distance to everything you want. But if you do decide to stay at the Port to save some cash, just park in the High St. garage in the morning and pretend you're staying downtown.

Hotel Location is close to downtown and easy to get to by car. The king room is spacious but did have a bit of mouldy smell.

We had the best stay here! Ron at the front desk was awesome, and super accommodating. Our room was incredibly clean and very quiet (kind of surprising for being on a main road). I definitely recommend this location! Great rates too!

I am amazed when a business treats customers rudely. I worked in a family business for years and If any family member acted the way I saw front facing personnel and managers at Port Inn Restaurant , they would have been removed as an employee, family or no family

This place is a hidden gem! It is immaculately clean and the customer service is great! I have stayed here a number of times and will always continue to come back. The staff does everything to ensure that your expectations are exceeded and goes out of their way to provide you with everything you need! The owner does a great job maintaining this place also - it is flawless! Big THANK YOU to Steve and his team for always being there for their customers!!! Breakfast is great also ;)

The Port Inn is a little off the downtown area. The staff was very friendly & accommodating-- made us feel at home. The room was well-appointed & clean. We booked this place through Priceline & I feel like we got a great value for the price we paid. Additionally, the continental breakfast was plentiful & it had some interesting local choices. I would definitely stay here again when visiting Portsmouth.

We had such a graceful stay at the Port Inn. From beginning to end, we couldn't have asked for better accommodations. We knew we wanted a hotel within our budget, close enough to downtown, and that would allow our dog. The Port Inn for the bill, and at $99 we weren't expecting much. The hotel quickly exceeded our expectations, though, as we were greeted by a friendly host and told we had received a complimentary upgrade. Stephen, the evening front desk agent, told us everything we needed to know, made us feel more than welcome, and even made sure he knew our dogs name! We were able to park directly in front of our room which we found very convenient. Normally this would give the motel vibe, but the Port Inn is no motel. Our keys were the kind that you simply hold up to the door, which was easy with a handful of luggage and a dog on a leash! Upon entering our room we were thrilled to see a giant king bed. There was a little table with chairs to eat our dinner at, which most hotels only give you 1 office chair or the bed to sit at and eat. A fridge, sink in the kitchenette, and all things necessary. We did not hear a single sound from any other guests. No disturbances at all. There was even a walking path for our dog, and he appreciated it after a long car ride. In the morning we went to the lobby for the free breakfast. "Free breakfast" usually means a few bagels and some yogurt. The Port Inn takes it many steps further. There was a waffle station, omelettes, plenty of fruit, delicious muffins, sausage and bacon and so much else to choose from. Really a great surprise for us hungry fools in the morning. I cannot imagine ever choosing to stay anywhere else when we visit Portsmouth next.

Great experience at this inn. Minutes to Portsmouth. Room was clean, staff very friendly and helpful. The breakfast was good, waffle, natural preserves and an expresso machine. Parking in front of your room door is also very convenient for travelers. Will definitely return.

We had a nice 2-night stay at the Port Inn, although the online pix are a bit deceiving. The property picture and patio and pool photos make it look like a grand property. It isn't. It just fine--clean with updated interiors, but it is not terribly special, just a good roadside motel with a clean pool on a very hot day. The breakfast was decent with fresh waffles and hard boiled eggs and bakery items and bagels. The people who work there are all friendly and wonderful. Truly. The breakfast area is very small and, given Covid, should have fewer people and maybe outdoor seating (there is a front patio area). The picture had a beautiful patio with red umbrellas, but in real life without any umbrellas, it just looked a bit dumpy and nobody used it. The rooms and pool, along with the nice people working there, make this a good place to stay. It isn't walking distance to the port/downtown area, but we had a car. Comfy beds and good coffee and water with fruit slices available anytime!

This was the perfect place to stay for one night in Portsmouth! We were there for a wedding, but didn't want to pay $$$ for the Wentworth, so this was conveniently off the highway, easy drive into downtown Portsmouth, and the staff were very friendly and accommodating. Our room was a suite, with a living room area and plenty of floor space for an ironing board. The breakfast pastries and coffee were a nice touch, and we enjoyed eating it in the lobby/living room-like setting, chatting it up with the owner who knows the area VERY well.

A clean MOTEL with a heated pool. Don't believe the pictures on the website, though. Cheap for the area, for a reason. If you can afford a better place, do, unless you like free samples of bath products. Seriously, they have the standard soap, shampoo, etc., but then they ALSO have SAMPLES of pert plus, oil of olay, Tide (Tide? who needs that at a MOTEL??). I mean, what the heck? Are they the free samples you get in the mail? Did they take a handful at a street festival? Totally and bizarely random.

Not having to pay for accommodation when visiting a place is always a bonus and could obviously lead to bias. Could be in this instance but I don't think so. As it was for my Dad's work (extended period of time), location was not an option. It was perfectly acceptable base of operations to explore Boston to the south and White Mountain National Forest to the North. No complaints from my Dad who stayed there for a few weeks either. I found the room spacious (within reason) and comfortable.

Great place for traveling with a dog. Warm and welcoming staff, clean rooms and nice grounds. 10 minutes to downtown, doggie park and dog welcoming restaurants. Great way to visit Portsmouth with your pooch.

Our large, comfortable room had a full kitchen with everything you need to live there: dishes, utensils, pots and pans... Plus free wi-fi. A good deal at an affordable price. The front desk guy was friendly and helpful. He joked about Washington DC folks coming to town (perhaps for presidential primaries?) and charging them a 20%-higher anti-discount. He knew the Portsmouth area well, and made some informative restaurant recommendations. The only downside is that you have to drive through a terrifying traffic circle to get here from downtown.

At the last minute I had to cancel our reservation due to illness. Although I was required to give 24 hr notice this requirement was waved and I was not billed. Thank you to the management and staff of The Port Inn.

The Port Inn provided us with a straight to the point one night accommodation. Pros: Affordable Service Location (also works against them) Clean Cons: Location - if your room is in the front, you may be disturbed by frequent traffic off the main road Walls on the thin side We requested for a room in the front and they placed us right next to the office. In retrospect it worked against us because in the morning before we got up, we were able to hear frequent foot traffic from other guests going in for breakfast. Overall, We'd stay here again.

I was very impressed with The Port Inn! I booked through Choice Hotels, as, the room was affordable for my needs and I got "points" for it. I wasn't expecting much and feel like I got way more than I bargained for! Upon arrival, later in the evening, I was greeted by the friendly night attendant(I think Kip was his name), who told me that I had been upgraded to two room/three bed room. This was absolutely perfect because we traveled with our 9 month old who needed a nap and we were able to hang out on our own while she napped in the other room! Someone commented on the continental breakfast saying it was as to be expected, that is simply not true. Very rarely on a continental breakfast station is there warm food! They had eggs, bacon, and sausages! This was aside from the bevvy of breads(bagels, English muffins, toast, muffins), cereals, yogurts, and breakfast sandwiches(that were warm). They even had gluten free items! The tea collection was from Starbucks, as was the in room coffee! Speaking of coffee and continental breakfasts, the coffee served(not Starbucks, which is how I prefer my coffee) was really tasty! I didn't even have to make a Dunkin run afterward! The rooms were great I really felt got the "inn" feel. Everything was cozy and clean. The bathroom decor was cute. Even the soaps made me feel like I was being given just a touch of extra special treatment! I hope I have occasion to visit The Port Inn again!

I was unsure when my boyfriend told me he booked an inn right off the highway for my birthday weekend trip to Portsmouth, but I was delighted by this wonderful place! The woman who checked us in was friendly, helpful and went above and beyond the normal customer service spiel. The room was clean, a decent size, and updated without being annoyingly modern. The only complaint from me is that the bed was a little hard for my taste but it was roomy with plenty of pillows. They had a heated outdoor pool that we didn't take advantage of but if we stay again we definitely will. The free breakfast was a step above the normal continental fare with remade omelette, sausage, bacon, muffins, bagels, fresh coffee and water with fresh fruit! A perfect way to start our day before exploring the gorgeous city of Portsmouth. You can easily walk to the downtown area if you don't mind a picturesque 1.5 mile walk through the neighbourhood :) A cab ride one way from the waterfront was about $8 without tip. I highly recommend this family owned inn to anyone wanting to explore Portsmouth!

This motel was such a good deal! Modest price, lovely decor, good beds, great amenities, and very friendly helpful staff. It had a fine bathroom, big flat screen TV in good repair and we were able to park our fully packed SUV outside the door. his is good, old fashioned Yankee hospitality at it's best. The rates go up in high season so try to make it here in late June as we did. Portsmouth and the New Hampshire Coast are very beautiful and special and perfect places for all you Northern New England and Canadian Maritime lovers out there. You cannot go wrong by staying at the Port Inn unless you wish to pay a lot more in the heart of the historic district. Also try the locals favorite restaurant down the street, the Dinnerhorn, recommended by motel staff and delicious! There is also a locally owned Fresh Market on this road that is wonderful.

Excellent location, beautiful clean cared for rooms. Bed was amazingly comfortable! Staff went out of their way to be kind, accommodating, and helpful.

Found The Port Inn by chance online while planning our east coast trip and booked if after reading some great reviews. Had a nice AAA discount and no extra charge for 3 people in a room. We arrived and were immediately impressed! Great location and immaculate property. We were greater warmly by Trish and she let us know she had given us a complimentary upgrade to a suite (which was awesome, with 3 beds!). She have us the rundown on the hotel and the surrounding area. Once we got to the room, it was so nice and spacious. Beautiful linens and comfy beds and pillows. We got settled then started looking for places to eat dinner. We couldn't come to a consensus, so we headed back to the lobby and got some opinions from Trish, along with directions downtown and for the beach for a morning walk. Great meal and drinks at Fat Belly's (not a lot open late on a Sunday night). We did some laundry in the hotel's laundry room and called it a night. Breakfast was great, nice selection (stay away from the faux-sausage) of food and drinks. They have a neat little sitting area out front for nice mornings to enjoy your food. All-in-all, one of the best places we stayed at on our trip! Inexpensive, super nice and great staff! We'll definitely stay again if we come through Portsmouth!

This is a great little Inn to stay at. We stopped off in Portsmouth on our way up to Maine. The rooms are fairly priced, everything is super clean and the staff was amazing. I would recommend this Inn to everyone but there was one small minor detail that I would like to point out. This was a few months ago, right before christmas. I'm not sure if this was a fluke but one of the gentlemen at the front desk came across a little pretentious. I'm not 100% sure but I think he was a manager. Very transparent and left a lasting impression like I was doing him a favor by staying here. Great place but sorry, No more favors.