Louis Toh
Google
Visited for a day trip and had a gorilla feeding experience for 2 people. We didn't stay at the accommodation.
Overall, we went in the winter. The place is open pretty much every day of the year so whilst it was cold and wet, it was still a good day out. The large open plains mean the wind can be quite cutting so bring a windbreaker, something waterproof and warm for the colder months.
The entrance tickets are really good value for what you get but I guess they mark up other areas like accommodation, activities or the food significantly to help with running costs. The cafe for a coffee and 2 sandwiches was crazy pricing and came to something like £26.
If you book an animal experience, it does not include entry. That has to be bought separately.
The safari truck ride takes about an hour. It's noisy and bumpy but part of the fun so I'm not sure why others are complaining. Do people expect a safari in a limo? They have speakers to narrate what animals you will see.
If you're not staying in the accommodation you need to be able to walk a lot. After an entire day we did pretty much all the park I believe. Unless I missed something, it was a very gentle incline and mostly well paved. Unless you are really unfit, elderly or have to push a pram around it's not a problem at all and nothing like Everest like some people make out.
Some of the animals enclosures feel a bit dated or not laid out very well. E.g. hard to get a view into their sleeping huts (unless the intent is to give them privacy/a safe space). A few seemed empty but that may be due to the animals coming out at different times.
The gorilla feeding experience was unique as you got to go into their house and last the sleeping areas, scatter some food into the garden from the roof and chat to one of the keepers.
Overall it was a good trip and a nice day out. Bring a packed lunch and a flask to keep costs down.