J H
Google
1. The hotel wall shows shuttle service and fee for room guest ,so I have asked the staff to make a reservation for a taxi next day, and he said Ok ,Ok ,no problem. But when the next day came, I found that this staff didn't make any reservation, and the staff tell me that I can go out to search a taxi. So I am fooled.
2. All hotel check our time is 11:00 AM, and the male staff also told me before,so I went out to buy something and came to my room at 10:00 AM, I saw the female Indian staff knock my room door and asked my wife to take all baggages out immediately and to check out . How ridiculous! I have traveled many countries,this service is very very special. I talked to this staff the check time is all 11:00, not 10:00,she finally agreed and with no any regret.
3, I am rational to make communication with this female staff, but when I don't realize her Indian English, then she always got angry. If guest can not understand the staffs' speakng , is this a crime?
Worst feeling ever.