Portixol Hotel

Very nice location. Owners appear to only respond to positive reviews which is easy and lazy. Just been chased from our outdoor table with better view to inside to be replaced by other guests! Yet to materialise. Disappointing and a case of emperors new clothes. Adequate.

I'm so disappointed and upset by the way I was just treated by your hotel staff. I stayed with you a month ago and was about to book an event and a number of rooms with you. Your receptionists were exceptionally rude. After waiting for a week to hear back on the below I rang to check in on what had happened and I couldn't have been treated more poorly. I'll be booking my event with Puro now, and having been ready to spend a great deal of time and money recommending you to my friends I will now be doing the opposite. What a shame.

My trip to Mallorca started off a little bumpy due to strikes at Palma Airport and changes to my British Airways flights, which meant I had to cancel my original booking at Hotel Portixol and move it to the end of my holiday. I was worried about losing those first three days, but when I submitted an online request to adjust my stay from three nights to two, Sofía accommodated me within minutes. That swift, thoughtful response immediately set the tone for what turned out to be an excellent stay, despite the shortened trip. I’ve also stayed at the group’s Espléndido Hotel, which offers the same high level of boutique service and quality but with a more refined, flagship feel. Portixol, by contrast, feels much more intimate — less polished in some areas and perhaps due an update in places (my Port House Suite was lovely, though the terrace could use a refresh). That said, what truly defines the Portixol experience are its people. Two individuals stood out above all: Sofía at reception, who is endlessly accommodating, warm, and attentive — a true “yes” person who makes every interaction feel effortless; and Christian in the restaurant, one of the most polite, intelligent, and personable waiters I have ever encountered. He strikes the perfect balance of attentiveness without being overbearing, offers excellent recommendations, and always radiates positivity and a can-do attitude. Both of them embody the spirit of hospitality and are a true credit to the group. Not every staff interaction matched that same standard — breakfast service was a little hit-and-miss, with one staff member eventually warming to us wonderfully but others feeling somewhat dismissive at times. Similarly, one interaction around my children using the pool felt unnecessarily stern, though I appreciate that the hotel is primarily geared toward adults rather than families. On the facilities side, the pool area is lovely and relaxed (no issues with loungers being reserved), and while the restaurant service around the pool felt a touch impersonal, the overall experience was still very good. Noise outside the suite from early deliveries was noticeable but not disruptive for us, as we were usually up early to enjoy the beautiful running routes along the marina. All in all, I would absolutely return — likely as a couple rather than a family — and I want to extend a special thank you to Sofía and Christian, who truly elevated our stay. With new luxury brands arriving on the island soon, the group is fortunate to have such exceptional talent, and they are the reason our time at Portixol was so enjoyable and relaxing.

Thank you Jorge for a wonderful lunch, again. The fish 🐟 was delicious. Graeme and Grahame. We come not as often as we should, but the food is always fantastic. Wonderful dining room overlooking the pool but the outside is so just as lovely. The food is top notch. We parked a little walk away from the hotel but the walk along the sea front 🌊 is lovely, especially when it's warm and sunny 🌞. This is a must to go to.

We went for a walk in Portixol and found this cool hotel for lunch. A table overlooking the pool. Attentive friendly service. The food we had was Novelle cuisine, very tasty small portions which suited me but not my companion. We had a glass of house wine. I enjoyed the understated quiet ambience here at this time of the year. Beautiful clean toilet/Servicios. The reception staff were so kind and helpful. I saw many people just chilling and having refreshments. Parking is never easy here however a local parking attendent found us one, helped us park into a tight spot so we gave him a couple of euros for his great assistance and pleasant demeanour. Lovely walks around this hotel. So we will visit this superb hotel again as residents who live here.

Excellent food and service. My son had oysters, followed by filet steak and I had the squid with black rice. Definitely will be going back.

Such a beautiful place to eat. The atmosphere and design is unique and super pleasant. The food is unreal. Such delicious food, really!!! The service also super friendly, aware and doing it with quality and love. Can only recommend…🙏🙏🙏

My wife and I really enjoyed staying there. The rooms are perfect. But what impressed us the most are the employees. Many of them work there already for many years and we felt the love they have for their work and each other. The food was also so delicious. If you have the chance try the ravioli

We had dinner at Portixol Hotel y Restaurante without staying at the hotel. The food was well prepared but a bit bland. The service was excellent and food intolernaces not a problem. The food was modern european with asian and mexican touches. I had good but not excellent oysters for starters, served with lemon. A larger oyster would have scored higher with me. For the main course I tried the recommendation -- tuna with beans and wasabi mayonaise. The tuna was excellent, unbelivably tender and grilled medium rare as I had ordered. I added more salt to the dish to bring out more flavour from the fish and beans. For dessert i shared an apple Tarte Tatin, served with vanilla ice cream and double cream, with a friend. The apples were really tender but the dough was a bit to thick and the whole dish could have benefitted from a touch more bitterness. The dinner experience was three stars but the service experience four stars. We had one in our company with serveral food intolerances. She was served gluten free, dairy free, tomato free (etc.) food without any problems. We sat on the terrace, in a mild and warm breeze overlooking the small fishing harbour. Very comfortable and relaxed. I would recommend this place to a dinner party looking for well executed, uncomplicated food.

This was just a quick visit on my way to the airport. The place was quite busy and it was taking some time to get seated so I sat myself down outside on the terrace. I was served in good time and the food was simply and tasty. I had the Chicken Caesar Salad plus Padron Peppers, house white wine then coffee. It's a nice quiet spot away from the hustle of Palma centre. It's not my first time and won't be my last.

Today me and my lovely lady had a lunch at this place. I will say it was good food but nothing special. Quite expensive, you can easily find better food made by love in a another place near by.