Portland Dry Goods

Poor service and hours of operation can vary on any given day. Often times travel from out of town, due to varying sizes between brands carried, the lack of responses on social media and web presence. I love supporting small business but this group creates challenges to do so. They do offer high quality products but it doesn’t matter if you have these obstacles in place for acquiring their pieces. 👎🏻

My wife and I take an anniversary trip to Portland, Maine every year by and I always splurge at this shop for their high end men’s wear. Their staff is highly attentive to fit and extraordinarily helpful. I will always make an intentional effort to shop here when we visit - my only regret is that they don’t have more stores nationwide! Couldn’t recommend more highly enough!

Mixed Experience: Quality Products, Poor Service While the store offers quality products, my recent experience with their customer service was extremely disappointing. After purchasing an expensive item that was subsequently damaged, I attempted to replace it (my cost). The product was listed on their website with instructions to contact them via text or phone. I texted on a Saturday, no response; followed up on the next Wednesday morning and received a response that afternoon - I was told by the person responding they would check. Having heard nothing more, I followed up that Sunday with a text. No response. I called and left a voicemail message on Monday. No response. I texted again on Tuesday. Message received, no response... I'm loathe to leave a poor review for a business. I acknowledge that many customers likely have positive in-store experiences; I did. However, if reliable customer service/communications and after care is important to you, it's worth considering this as a cautionary tale.

High-end boutique with curated selection of clothing, shoes, outerwear for all genders. I found it a quality blend of NYC fashion meets Fashionable Maine winter layers. I found a pair of socks and flannel shirt that I can wear to work in the city. Prices can easily get to $$$$ but to be expected with highest-tier of fashion.

Looking for high quality, well styled outdoor gear, they have it. Wide selection of Filison bags, shirts and other items. HH jackets as well. Prices are what you should expect with this level of quality. They even had a number of ‘fisherman’s sweaters’ from Ireland producers. Worth a stop.

Favorite store in Portland. Awesome selection of brands (my personal favorites are carhartt WIP and rag & bone) I bought a sweatshirt there yesterday. It had a defect where it started coming unstitched at the point where the hood comes together in the front. We were talking about an exchange, and the guy offered that their tailor could just fix it! In 5 minutes my new favorite sweatshirt was stitched up and ready to go. Unreal service, and so much less wasteful than tossing a perfectly good hoodie. Couldn’t recommend them more highly.

I intentionally went to Portland Dry Goods today, November 28th, with my wife to completely redo my winter wardrobe. We browsed the store for about 10 minutes waiting for an employee to greet us…nothing. The store was not busy and the two guys behind the counter were chatting amongst themselves. We walked out and didn’t purchase a thing. The brand they carry are quality and the prices are high which I wouldn’t mind paying for if I felt there was any type of customer service. I will not return.

A perfect shop, truly. I’m a woman who works in the fashion industry in NYC and loved their curated assortment of goods, particularly their Men’s! Barbour, Jungmaven, Rag & Bone, Le Labo…truly great stuff in a beautiful place. Very helpful and knowledgeable service from the man who helped my dad try on a couple Barbour jackets, which we ultimately did not buy only because we’ll likely surprise him with it on his actual birthday.