Porto Veneziano Hotel

We booked our three night stay here on the back of the Tripadvisor reviews and loved every minute of it (we actually wanted to stay longer but there was no availability, even though we’d booked more than six months in advance). We stayed in room 104, a twin room, and although it was on the small side, it was fabulous with lovely comfortable beds and a cute little balcony overlooking the gorgeous harbour. The ensuite was excellent with a large walk-in shower. A slight niggle is that there were few hangers in the wardrobe and very little drawer / shelf space but this didn’t detract from our love of the hotel in any way.||Breakfast really was outstanding, with an amazing array of buffet items as well as hot food that was cooked to order. Not only was there an extensive choice but the quality of the food was tip top and would not have been out of place in many 5* hotels. As the weather was lovely and warm, we ate outside every morning and it was blissful to just sit and admire the beautiful harbour whilst indulging in a delicious breakfast. Waiting staff were excellent, efficient, helpful and so friendly, unlike the reception staff who were a mixed bunch when it came to customer service. ||Although check-in was fine, some of the male front of house staff displayed a lack of interest in helping with any questions we had, with one member of staff actually telling us that ‘Google’ could assist with our queries which was a surprising, and poor, response to guests. However, there was one female member of staff (sorry, can’t remember her name) who was particularly helpful and very pleasant.||We hired a car for the two weeks we spent in Crete and parking in Chania was certainly a challenge, as the city is busy and has some narrow streets. However, the hotel has its own parking, which is a bonus, although it’s quite tight and spaces cannot be reserved. ||Overall, we loved Chania and we adored Porto Veneziano. Answering the question of whether we would stay here again, it’s a resounding ‘yes’! We really did have a truly memorable stay.

The Hotel Porto Veneziano is by far one of the best locations for Chania. The view from our 3rd floor balcony was amazing. Perfect for a glass of wine and the view in the evening. It is easy walking distance to interesting areas of this beautiful town. The staff goes over and above to please the visitors. The bar is great. Friendly bar tender and the included breakfast was delicious. As I said the table service was outstanding. We will definitely return to Porto Veneziano Hotel and recommend it to friends as the go to hotel. Thank you for a wonderful stay!

The hotel is in a perfect spot for exploring Old Town Chania. It is at one end of the port, so not too noisy. We splurged on a sea view room, which we loved. The hotel is fine looking, not luxurious. The bed is fine, although our mattress should probably be replaced soon. The pillows were fine. ||The bathroom has plenty of hot water, but the water pressure was somewhat lacking. I have thick hair, so it took some time to rinse out the shampoo. The bathroom products are heavily scented, which I do not like. The shower is inside the tub, so if mobility is a problem, do not stay here. The tub is very high off the ground and slippery. ||The staff is very friendly and eager to help. The breakfast buffet is very good.

We stayed for two nights over Xmas and could not fault the hotel. The standard rooms are not large but fortunately we were upgraded. The whole operation is professional, efficient and friendly. Great breakfast and perfect position at the end of the old harbour.

Had a wonderful stay at Porto Veneziano. I had booked a sea view double room with balcony and was upgraded to a suite which was absolutely amazing. The staff at the hotel were very friendly and helpful, the breakfast was delicious with so much choice of both cold and hot dishes which were cooked to order. The location is perfect, and close to many lovely restaurants and the shops. As a solo female traveller, I felt very safe. I am visiting Crete next September and will definitely stay here again.

We chose the Porto Veneziano on the recommendation of friends (here in London) who had guested there several times. And what a recommendation it proved to be. The hotel is maintained to the highest standards and is an understated model of quiet efficiency and teamwork. It also occupies the very best spot in Chania. Breakfast on the terrace was a daily treat and, in the evening, the hotel restaurant rivals the very best of places in town. For the record, we chose a Junior Suite to enjoy a little more space.

Spectacular location — close to everything with excellent service! The only downsides were that the room was very small (barely enough space for two medium-sized suitcases) and that the à la carte breakfast was charged separately, with prices not listed on the menu. It would be helpful if the property clearly displayed breakfast prices to avoid surprises..

I have been staying at Porto Veneziano every year for 6 years. I bring a group of 15-20 people and they love it. The staff is tops. They are extremely accommodating and helpful. It all starts with Yannis, the owner, who is a gem. The location can't be beat - on the less crowded end of the Venetian harbor.||The breakfast has more offerings than most hotels including their delicious Cretan omelette. I also appreciate the nutritious salad and two kinds of amazing Greek yogurt.||Porto takes customer service to the next level. takes customer service to the next level. You will leave with a smile in your heart.