H9382QCamandak
Google
We arrived to book in but no reception staff or concierge is on duty. It seems there is only someone here in the morning, presumably to oversee breakfasts and guests who are leaving, so there is no-one to greet new arrivals like us. Instead are given a code to open the front door. Unfortunately it wasn't explained that there is a trick to opening it! We were disturbed at night by guests unable to get in and found ourselves getting up to help them!||The building itself is a lovely old renovated terrace house on edge of historic district. However we found it somewhat spartan, and with the exception of the breakfast room, without decoration. Bare floorboards mean one can hear everyone moving around on the stairs and in other rooms, and fanlights above doors mean one can be disturbed by people coming in late or leaving early. We were also somewhat disconcerted to find no emergency, ie fire safety, instructions posted, or fire extinguishers, and all the windows appeared sealed shut.||The rooms are clean, but spartan. The beds are comfortable enough and bedding was reasonable, although some pillows were lumpy and only one per each twin bed. We found light switches did not work, not all of the plug sockets worked and one bed side light for a twin bed did not work. Also, although In a room potentially sleeping 4, only 1 straight backed chair. We had to make do with boxes. There was not even one comfortable chair in which to relax after a long day’s sightseeing. Nor is there a guest lounge. ||The rooms have all seem to have had new showers fitted recently, but not ones that can be adjusted to height of users and too high for me without unhooking the shower head. Nor did the shower screen extend the full length of the shower,so it was difficult to stop water spreading outside the shower. I could also take quite a long time for the hot water to come through. The towels, barely adequate for bath/shower use, were not changed after 3 nights as per the notice, and one day we found the lavatory hadn’t been cleaned.||The guesthouse advertises its outside space - a courtyard garden well furnished with garden tables and chairs - but it is locked preventing guests from accessing it other than at breakfast time, so chance of resting during heat of day in a shady area. Or in the evening. We managed to access it once, but this seems to have been the result of an oversight in locking it. ||The breakfast is perfectly adequate but not special. The coffee was made in advance and stored in a thermos jug. We noticed German guests leaving it. ||In all honesty, we were not impressed.