PortoBay Hotel Teatro

We had no idea when we chose and booked this hotel that it would turn out to be just perfect for our seven night stay in this beautiful city…||Lovely smiles greeted us on check in after the taxi we’d arranged vis the hotel dropped us at the door. Every member of staff we spoke to at Reception was so friendly and efficient, every member of staff in the restaurant and bar was exemplary. The hotel knows how to train its staff and how to get the best out of them.||We’d chosen a Tribune Room, and from some previous reviews on Tripadvisor I’d been worried that the room would be dark with no natural light. I messaged ahead and asked for a room on a higher floor, and we were delighted with our spacious, quiet, and bright room on the fourth floor. No view, but then again we hadn’t expected one and we weren’t disappointed.||We were given complimentary drinks vouchers for the bar and for Basilico Restaurant where we dined on night one. A beautiful evening… We were given complimentary dessert vouchers for the five star sister hotel, Portobay Flores, which we used and had an equally beautiful evening.||Breakfast every morning, served from 7-10.30, was exceptional. The best we’ve ever had in a four star hotel. So much choice- hot food, different breads and pastries, sweet and savoury, with fruits and yoghurts and other local delicacies. Oh, and the best mini pasteis de nata ever!||The location of the hotel is perfect- near enough to everything, and just that little bit out of the main streets which can become crowded and noisy.||The room was an excellent space to return to towards mid afternoon when we had a siesta and left rejuvenated after a shower. Brilliant too, by the way.||We can’t fault the hotel. We kept pinching ourselves, thinking how lucky we’d been to select it from all the hotels we could have chosen.||Thank you to everyone for making our stay so enjoyable. It is definitely a trip to remember…

The room was spotless, modern, and quiet. The shower had excellent water pressure, and service throughout the stay was top-notch. The location was super convenient, right in the center of everything and just a short walk from the historic São Bento Station. I was visiting for my birthday and hadn’t mentioned it to anyone, but when I returned to my room that evening, there was a cake and a bottle of champagne waiting. Such a thoughtful surprise — it really made the stay feel special.

The location of the hotel is central, keeping things at walking distance at all times. The rooms are fantastic, spacious, well illuminated and decorated. Balcony, with a panoramic view of the city was absolutely gorgeous. Room service, and exceptional staff courtesy calls. It will make the trip down to Porto in the hands of locals at PorterBay Hotel totally worth it. What really stole my heart was the birthday celebrations provided in the room. This was not just a stay, it was an experience for a lifetime, the welcoming feeling, and the warmth extended by the entire team of the hotel will definitely have me coming bk again!

The staff at PB were outstanding. They greeted us happily and enthusiastic ally and they worked really hard as a team to help me sort my onward luggage transfer. The breakfast service was outstanding, the coffee hot and plentiful; the a la carte offerings tasty and lots of choice. The lifts were prompt; minimum waiting time. The adjacent bar had a very convenient happy hour and the best Aperol Spritz for sure. I am a total 100% fan of PBH Teatro.

Perfect 3 night break hotel has the wow factor when you walk in and is very well situated for the sights of Porto.||We ate in the Italian twice and food was excellent and good value. They offer a happy hour 4-6 and we also had a voucher for a free welcome drink which we used one evening.||Breakfast was excellent not busy and no standing around as hot drinks are served to you. We loved this instead of waiting around at a machine.||On arrival it was noted it was my birthday and a cake and bottle of Prosecco were delivered to the room which was a lovely touch.||Perfect in every way.

Hotel PortoBay Teatro was a great choice for a short vacation in Porto. Location is within walking distance to many tourist destinations.||The hotel set up a shuttle for us from the airport at a reasonable rate. Room was very clean - and room turnover came with a perk like chocolate and a glass of port.||Breakfast had incredible variety and quality- which I've come to expect from European hotels.||The room and beds were comfortable. Air Conditioning allowed choosing a lower temperature than other hotels, which I appreciate.

Although ver expensive hotel, there is no storage, no closet for hanging long dresses or other pants. Only one small drawer in the room. The bathroom has no door, only very thin glass sliding doors between the bathroom and sink. If you like that, it’s great, but we like more privacy. |The hotel is clean and modern, the concierge staff, specifically Mary was very helpful

This is a great hotel! The staff was extremely friendly and welcoming. The room was spacious and modern, oh and the shower was amazing. The breakfast they offer in the morning had a large choice of healthy foods to choose from and fresh baked goods. The hotel is centrally located in the downtown area of Porto, making walking and exploring very easy. I would recommend this hotel to my friends and family, and I would definitely stay there again.

My husband and I stayed at Portobay Hotel Teatro for 3 nights during our stay in Porto. As other reviews say this hotel was clearly built with design in mind, not functionality. It features theater- like elements throughout, including curtains and an overall dark/dim lights appearance. Our room was pretty tight, with barely any space to open up and lay out our two suitcases and to still have room to walk around them. The bed and bathroom were separated by a curtain. There wasn't much room to lay out my own toiletries and make up by the sink however there were a few shelves opposite of the sink, by the closet. There's a safe and mini bar in the bathroom as well. There was a blow dryer which worked very well. The biggest downside was the AC. We stayed here in mid- February however it was still pretty warm, with temperatures in the mid 50s- 60s. It got a bit stuffy in our room and when we asked the front desk about the poor quality of the AC they said that there is a limit to how low you can set the temperature. We also found that the AC was auto controlled and it turned off at times. Other than this, there were several positives to our stay. The hotel is conveniently located 10 min away from the train station (it cost us 3 euros to Uber it from the train to the hotel) and about 20 min away from the airport (13 euros Uber). I remember that the hotel offers airport shuttle to/from the airport but don't remember exactly how much it was. Uber was definitely cheaper though and very easy and quick to get a car. Breakfast was included as part of our stay. Coffee wasn't that good (we had much better in Lisbon). There was a variety of fruits, cold cuts and cheeses, pastries, pancakes, scrambled eggs, etc. There were potatoes on the first morning but that's it. There were many restaurants, cafes, and souvenir shops around the hotel. There is also a theater right next to the hotel. We didn't check a chance to check it out but did see a huge line of people lining up to get in every night. The famous book store, Torre dos Clerigos Tower, Museum of Discoveries, and Ribeira boat tour are all nearby. The hotel has its own restaurant and we were given a voucher for two glasses of wine each time we would dine there. We did not end up using it though.

If I could give a negative number as a rating, I would. I am currently staying at this hotel. There is construction going on in the hotel and the noise is right outside my window. This noise starts at 10AM and ends at 7PM and will continue for several more weeks. The front desk manager claims there are no other rooms available even though I watched three new sets of customers check in after I complained about the incessant noise. I am appalled at how this hotel is handling this situation. I absolutely do not recommend this hotel. I have no other alternative but to leave. Very poor customer service!

Cyndy's Bottom Line: Convenient location Hotel Teatro is conveniently located. Approximately 15 minutes from the train station. Boutique hotel with a theatrical theme. Quick and efficient check in. Good customer service. Breakfast included. Complimentary glass of porto. All about the room: The room is very dark. Like a dark theater. There is no door for the bathroom. A curtain separates the bathroom from the sleeping area. Hence, curtains like a theater stage. The shower is large with a waterfall spout with nice water pressure. There is a bathtub the corner location sitting all alone. Like a stage prop in a play. The lighting is very minimal. For a vampire in a play. There is a velour oversized lounging chair sitting in the opposite corner of the tub. Another prop for the play. No praticality in the rooms so be prepared. The end.

We had to emergency vacate our other hotel and find somewhere else to stay and this was the hotel we ran to. The front desk staff and doorman were so nice and friendly and helpful in our time of need. We had to stay in a junior suite because it was already 8 pm and we needed a room right away, but it was great. Shower was fantastic and the room had two TVs! Every time we needed something they came up right away, and we got complimentary port with check in. I loved the bed set up. Only downfall was we were facing the street with very noisy construction - both days we were there we had an early rise for planned tours, but had we wanted a more relaxing start, it would have been annoying. Room was quite dark too and despite all the lights, never got bright! Great location for the train station.

This hotel is perfect for a romantic 1-night tryst, but if you are stopping in Porto as part of a longer Portuguese trip, then I can't recommend it. This is a boutique fashion-oriented hotel where appearances are everything, but practical function takes a back seat. The Pros: Everything looks Mahvelous. WiFi is outstanding. I'm getting 23mbps speeds. King size beds are really true king size. Location is great. Staff is friendly and responsive. The cons: Rooms are tiny. Rooms barely have room for just a bed and one plastic chair. There is ZERO space to place your luggage. There are no drawers or easy-to-reach shelves at all. The minibar has been installed in the only logical space for shelves or drawers. Just one open tall closet by the shower. There is no privacy, no bathroom door. It is hard to take a shower without flooding the bathroom floor. There is no towel rack or hook within proximity of the shower. Bathroom lighting is stupid. Lights are above your head instead of in front of the mirror -- hard to shave or apply makeup. There are very few power outlets. The bathroom sink is small. Don't expect to wash anything. The only bathroom outlet is in the BACK of a drawer at knee level. To use the hair dryer you have to have the drawer open and bend over. These and other "design decisions" we're clearly made in the name of fashion over function. Sounds great until you're mopping your bathroom floor. Thumbs down.

Beautiful hotel close to the center of Porto with easy access to the river walk and shopping. Unique and lush interior with a theater theme throughout. The dim lighting is calming... I instantly felt relaxed and welcome. Staff are fantastic and very helpful. Parking is limited so the attendant offering to porter our luggage as well as park our car for us. The bar has a wide selection of both wine and mixed drinks.

Good service, clean and close to most attractions. Very nice decorated and good breakfast included with the room. Had a great view from my room.

We stayed at a five star hotel after our stay here, and we were wishing we were back at Hotel Teatro! Five star accommodations and service. Carlos was wonderful and gave excellent wine recommendations as well as the names of vineyards to visit. I know people have complained about how dark it is, but it is supposed to be like a theater, which is dimly lit. We loved the theme, although I can see it might not be for everyone. I highly recommend this hotel! PS..their restaurant is apparently very good and popular locally. Make a reservation ahead of time.

Great design, perfectly located and very romantic rooms. We booked it for a long weekend break and we were delighted. Audience room is great, choose it if it is available.

Wonderful hotel for other US citizens. Warm and friendly front staff, especially Rosario and Issabella. Both were informative and quick-witted. Room was comfortable and the breakfast was great. Downside include bathroom with limited privacy, however, hotel was in an excellent location so the hotel overall was a great find.

This trendy boutique hotel is centrally located - a block and a half from San Bento train station. The decor goes with the "theater" theme, but still very tasteful. The included breakfast was a lot better than expected -- scrambled eggs, a good selection of breads, pastel de nata, a very good spread of fresh fruit every day, and even champagne!