PortoBay Hotel Teatro

Lovely comfortable hotel. Staff very friendly and helpful - especially at breakfast, I was looked after very well with my gluten free needs (I have coeliacs disease). |A couple of things that could improve are the clothes rail in our bedroom didn’t allow for dresses as there wasn’t enough hanging height. There is a space next to the bed where a rail could be put to allow for longer garments. |Also there maybe should be more security on the stair doors as anyone could access the stairs without using key cards.

I absolutely loved my stay at the PortoBay. The hotel room was not large, but it was cozy and very comfortable and very clean! My favorite parts were the extremely comfortable bed and the very cool shower. The room was quiet--I didn't hear any neighbors although I know that I had neighbors on one side. Also, right outside the hotel, in easy walking distance was many interesting sites (like the train station and Bolhau market). And many dining options and shopping near by! Also, the staff at this hotel were ALL wonderful! They were so kind and welcoming. And the hotel restaurant was delicious. Make sure to get the rate with breakfast included because the breakfast spread was also a great variety!

This is a fantastic hotel in Porto. I spent five wonderful days here and loved everything about it - the room, the exceptional staff, the prime location. The staff is just top notch and helpful on every level. The restaurant is also amazing for both breakfast and dinner. I highly recommend this hotel and I do intend to return again.

We really enjoyed our stay at this hotel, the central location is very convenient, the breakfast as others have said is excellent with a large variety of foods on offer. ( along with prosecco). The restaurant Il Basilico is also extremely good but sadly our rooms were lacking that same finesse. We had 2 gallery rooms & although there was nothing actually wrong with them functionally (everything worked as it should) the bed & towels clean etc the decor was dated & the bathroom was quite grim. There was mould on the wall beneath the basin & the shower cubicle was only half tiled with paint flaking off in parts. The sealant was also mouldy. The bedroom walls were marked too. The tea/coffee machine described on the room amenities on the website is actually only a kettle so that was also disappointing.|If these small issues could be addressed this hotel would be perfect

Well located hotel with friendly staff and reasonable sized rooms. We stayed in a twin room for 2 nights. Only issue we had was with the bathroom, where one could potentially 'lock' yourself in if you covered entrance too much with door. You would have to squeeze your hand into the gap to open it. Luckily this scenario did not happen during our stay! Nice view of the street just outside the hotel Plenty of options for breakfast and the staff were always at hand to help. Location of the hotel was great for us as it was within walking distance of the main sites. Uphill from the hotel was the main shopping area, whilst downhill was the historical centre.

Beautiful hotel. Nicely appointed rooms. Excellent staff. You can choose the breakfast included option. We did so, in order to know where to have a quick breakfast before our tours. Breakfast was delicious and included a wide selection of foods. very happy with this hotel.

We enjoyed our stay at the PortoBay Hotel Teatro. It has a very good location for exploring Porto on foot. Many nice restaurants are close by. The room was large but our room had no view. The shower had good water pressure. Our room was very clean and the King bed was comfortable. The breakfast seemed overpriced for what it was, and the coffee was undrinkable. We would stay there again, but not include the breakfast.

A 5 days trip to Porto at the Portobay Teatro, hotel location is excellent well situated for the port and shopping, the staff went above and beyond to help and it was a delight to stay there, both the food in the Il Basilico and the breakfast buffet were excellent and the bar with happy hour cocktails was a big bonus! although in a busy area the hotel was spotless, quiet and very well maintained.

My husband and I stayed at Portobay Hotel Teatro for 3 nights during our stay in Porto. As other reviews say this hotel was clearly built with design in mind, not functionality. It features theater- like elements throughout, including curtains and an overall dark/dim lights appearance. Our room was pretty tight, with barely any space to open up and lay out our two suitcases and to still have room to walk around them. The bed and bathroom were separated by a curtain. There wasn't much room to lay out my own toiletries and make up by the sink however there were a few shelves opposite of the sink, by the closet. There's a safe and mini bar in the bathroom as well. There was a blow dryer which worked very well. The biggest downside was the AC. We stayed here in mid- February however it was still pretty warm, with temperatures in the mid 50s- 60s. It got a bit stuffy in our room and when we asked the front desk about the poor quality of the AC they said that there is a limit to how low you can set the temperature. We also found that the AC was auto controlled and it turned off at times. Other than this, there were several positives to our stay. The hotel is conveniently located 10 min away from the train station (it cost us 3 euros to Uber it from the train to the hotel) and about 20 min away from the airport (13 euros Uber). I remember that the hotel offers airport shuttle to/from the airport but don't remember exactly how much it was. Uber was definitely cheaper though and very easy and quick to get a car. Breakfast was included as part of our stay. Coffee wasn't that good (we had much better in Lisbon). There was a variety of fruits, cold cuts and cheeses, pastries, pancakes, scrambled eggs, etc. There were potatoes on the first morning but that's it. There were many restaurants, cafes, and souvenir shops around the hotel. There is also a theater right next to the hotel. We didn't check a chance to check it out but did see a huge line of people lining up to get in every night. The famous book store, Torre dos Clerigos Tower, Museum of Discoveries, and Ribeira boat tour are all nearby. The hotel has its own restaurant and we were given a voucher for two glasses of wine each time we would dine there. We did not end up using it though.

If I could give a negative number as a rating, I would. I am currently staying at this hotel. There is construction going on in the hotel and the noise is right outside my window. This noise starts at 10AM and ends at 7PM and will continue for several more weeks. The front desk manager claims there are no other rooms available even though I watched three new sets of customers check in after I complained about the incessant noise. I am appalled at how this hotel is handling this situation. I absolutely do not recommend this hotel. I have no other alternative but to leave. Very poor customer service!

Cyndy's Bottom Line: Convenient location Hotel Teatro is conveniently located. Approximately 15 minutes from the train station. Boutique hotel with a theatrical theme. Quick and efficient check in. Good customer service. Breakfast included. Complimentary glass of porto. All about the room: The room is very dark. Like a dark theater. There is no door for the bathroom. A curtain separates the bathroom from the sleeping area. Hence, curtains like a theater stage. The shower is large with a waterfall spout with nice water pressure. There is a bathtub the corner location sitting all alone. Like a stage prop in a play. The lighting is very minimal. For a vampire in a play. There is a velour oversized lounging chair sitting in the opposite corner of the tub. Another prop for the play. No praticality in the rooms so be prepared. The end.

We had to emergency vacate our other hotel and find somewhere else to stay and this was the hotel we ran to. The front desk staff and doorman were so nice and friendly and helpful in our time of need. We had to stay in a junior suite because it was already 8 pm and we needed a room right away, but it was great. Shower was fantastic and the room had two TVs! Every time we needed something they came up right away, and we got complimentary port with check in. I loved the bed set up. Only downfall was we were facing the street with very noisy construction - both days we were there we had an early rise for planned tours, but had we wanted a more relaxing start, it would have been annoying. Room was quite dark too and despite all the lights, never got bright! Great location for the train station.

This hotel is perfect for a romantic 1-night tryst, but if you are stopping in Porto as part of a longer Portuguese trip, then I can't recommend it. This is a boutique fashion-oriented hotel where appearances are everything, but practical function takes a back seat. The Pros: Everything looks Mahvelous. WiFi is outstanding. I'm getting 23mbps speeds. King size beds are really true king size. Location is great. Staff is friendly and responsive. The cons: Rooms are tiny. Rooms barely have room for just a bed and one plastic chair. There is ZERO space to place your luggage. There are no drawers or easy-to-reach shelves at all. The minibar has been installed in the only logical space for shelves or drawers. Just one open tall closet by the shower. There is no privacy, no bathroom door. It is hard to take a shower without flooding the bathroom floor. There is no towel rack or hook within proximity of the shower. Bathroom lighting is stupid. Lights are above your head instead of in front of the mirror -- hard to shave or apply makeup. There are very few power outlets. The bathroom sink is small. Don't expect to wash anything. The only bathroom outlet is in the BACK of a drawer at knee level. To use the hair dryer you have to have the drawer open and bend over. These and other "design decisions" we're clearly made in the name of fashion over function. Sounds great until you're mopping your bathroom floor. Thumbs down.

Beautiful hotel close to the center of Porto with easy access to the river walk and shopping. Unique and lush interior with a theater theme throughout. The dim lighting is calming... I instantly felt relaxed and welcome. Staff are fantastic and very helpful. Parking is limited so the attendant offering to porter our luggage as well as park our car for us. The bar has a wide selection of both wine and mixed drinks.

Good service, clean and close to most attractions. Very nice decorated and good breakfast included with the room. Had a great view from my room.

We stayed at a five star hotel after our stay here, and we were wishing we were back at Hotel Teatro! Five star accommodations and service. Carlos was wonderful and gave excellent wine recommendations as well as the names of vineyards to visit. I know people have complained about how dark it is, but it is supposed to be like a theater, which is dimly lit. We loved the theme, although I can see it might not be for everyone. I highly recommend this hotel! PS..their restaurant is apparently very good and popular locally. Make a reservation ahead of time.

Great design, perfectly located and very romantic rooms. We booked it for a long weekend break and we were delighted. Audience room is great, choose it if it is available.

Wonderful hotel for other US citizens. Warm and friendly front staff, especially Rosario and Issabella. Both were informative and quick-witted. Room was comfortable and the breakfast was great. Downside include bathroom with limited privacy, however, hotel was in an excellent location so the hotel overall was a great find.

This trendy boutique hotel is centrally located - a block and a half from San Bento train station. The decor goes with the "theater" theme, but still very tasteful. The included breakfast was a lot better than expected -- scrambled eggs, a good selection of breads, pastel de nata, a very good spread of fresh fruit every day, and even champagne!