Portobello Ondina Praia

Rooms were nicer than expected for the price. Staff was helpful. Itaŭ Bikes for rent right across the street were useful on the local bike path to nearby attractions. A great experience.

Staff does not speak any other language but their own so communicstion issues occur. Restaurant never open on time. Also eveybody acts as if client is a not nice interruption and not somebody who pays their salary. On the other hand local turist cimpany in the hotel very good.

We arrived tired from our journey but I have to say that the staff has been very considerate toward us and made every arrangement possible for us to have somewhere to say and relax until our room was ready. They even managed to get our room ready earlier. ||||Breakfast was good and with a great variety||||The building is very old and sometimes seems not cleaned. There is a lot of moisture and the rooms could use some renovation. The mattress and way the bed was done was far below our expectations as well (photo below)||||We were highly disappointed to find our the sauna was closed. I had bother calling the hotel the day before to ask them before booking. I was assured on the phone that it was working when in fact, it was not.

I stayed in this place twice (not my choice): 2013 and 2108 and I must say that they hadn't improved. I will first justify the number of points: one for breakfast, one for stuff and they kindness and smiles and one for the pool area. Unfortunately, there are many problems. Rooms are acceptable and not so dirty (but stay away from windows and curtains). Air conditioning is outdated and very noisy. Corridors, elevator, lobby, and stairs (omg) are simply dirty. It's a pity to see all this. In my opinion, the whole building needs urgent renovation!!! Where is the manager and owner of this business? There is certainly a potential there, people are nice and the location is good but it needs investment and a different mindset!

I stayed at the Portobello for a few nights during my recent visit to Salvador. The staff were very friendly and helpful, especially reorganising my early morning taxi to the airport through my lack of Portugese. The breakfast spread was great and and beginning to love the cakes to start off the day. The hotel is close to the Historical Centre and takes about 20 minutes in a taxi costing about 22 Reals. The hotel rooms are clean, good size and serviced regularly. The location is also an easy walk to the lighthouse. The one downside is that there is a generator that turns on about 6.00pm each night but switches off by 9.00pm.

The location is good, the room has enough space and simple and good decoration. I didn't like the window air conditioner which makes huge noise. There was leak in bath room and in the faucet. There's not Wi Fi that's is unforgiven. There's not snack, juice and other option at room, only water and soft drinks. Breakfast simple.

This is not a good hotel, and I think people stays there if there is no other choice. I believe it survives because of the strategic position close to the university and relatively low prices. But it has serious problems. Let me say first the positive points: people are nice, at the desk and the service. But it has serious management problems. My room was at a high floor, on the seaside. I had the bad luck to arrive on a very windy day, and the window did not close. Quite noisy. I asked to fix the window, it took two days to have a reaction, someone came to try to fix it without success. At the desk they propose me to change room, but they told me that all the windows are like that. They were right, in the room proposed the window had the same problem, but with a much more sad view. So I stayed in the room first assigned to me. I guess windows do not need to close in Bahia...||The magnetic card key got demagnetised almost every day, they fix it fast but every time I had to go down again to get it fixed. Room had only one bed light (not a problem in itself since I was alone), but in my room it was broken. Got fixed the day after as well as lights missing in the bathroom. The room was reasonably clean. Mattress is quiet bad, kind of old. Breakfast is ok, nothing to write home about it, but coffee is bad, oh well one cannot have everything...||I do not know about AC because it was not warm the week I stayed there.

I arrived 2am at the hotel, straight from the airport. When I arrived at my room and took off my shoes and walked to the bed I could feel the sand on the floor. The day after I hoped the room was clean, but the maids haven't even gone to my room. I just found out at night when I arrived back. The beds are uncomfortable and narrow. Don't expect the WiFi to work, although the signal was strong, it was soooooo slow. The only good things about the hotel are the location and the shower. I don't recommend it!