Michael B.
Google
Food is excellent, the staff is genuinely great, and the sauna itself is fantastic. So far, so five-star.
But the overall vibe is… confusing. The hotel feels like it expanded wildly over the years and never agreed on a design direction. You’ll walk from “old-school Austrian chalet” to “modern boutique” to “giant chandeliers” to “stone-wall underground cave” in the span of two hallways. It’s not charmingly eclectic — it’s architectural whiplash.
The guest mix is equally… cinematic. Despite the eye-watering prices, dinner feels like live theatre: a blend of old-world regulars, guests with an unexpectedly maximalist aesthetic, and the occasional guest ready to escalate because there was coriander in the food. Front-row entertainment included.
Now, the part that really took me out: for a place charging €500+ a night and presenting itself as ultra-premium, they don’t provide basic sauna slippers. Instead, you’re asked to buy “eco-friendly” sauna sandals for €20 a pair (Made in Turkey). If this were actually about the environment, they wouldn’t be a marked-up add-on — they’d be included, like in basically every high-end hotel, or at least sold at-cost.
Extra irony: the rooms were heated to volcanic levels despite the thermostat being set to "Cooling", so sleeping required an open window. Hard to sell the “we’re doing this for the planet” story while the thermostat is auditioning for the sun.
Great core product (food, staff, sauna).
Strange, overpriced theatre around it - hard to recommend it from a value-for-money perspective.