Pousada Convento Arraiolos

We loved this place from the moment we arrived. It’s a lovely building in lovely grounds. We had a classic room, no balcony but we loved it from the minute we opened the door. A small entrance area, a couple of comfy chairs with a table overlooking the fab view outside and a separate sleeping area. A huge tv which came in handy when the weather was bad. The hotel also has several lounges and seating areas to hang out in, inside and out. Staff were friendly, helpful and efficient. Breakfast was the only sore point. For a handful of people, it veered from an enormous buffet including hot options the first day to whatever they decided to bring to your table the next day. There was nothing left out aside from drinks, jam and butter. No cereals, breads, milk or any hot options and we weren’t given any choices at all so sent back cheese and pastries we didn’t want. We were given pre cut fruit we may not have wanted either. There has a to be a happy medium to save food waste, like simply providing guests with some options and providing what they prefer, as happens elsewhere. The pousada has great views of the surrounding countryside, the village and the castle with several places to eat in the village. Highly recommended with a top score downgraded over the silly breakfast arrangements.

Had a wonderful stay at the Convento de Arraiolos, even if a slightly eventful. Arriving late at night, we found the reception empty and had to wander though the hotel grounds - which are not small - searching for someone to talk to. Eventually we found the restaurant and a member of staff sent word to the receptionist. I couldn't help but wonder if we weren't interrupting the young lady's dinnertime... She was very apologetic for the absence, and even told us to use the internal pool and sauna, even though it was already well beyond operating hours. Both pools are excellent, and the sauna soothing after a very long day. The bed was super comfortable and breakfast quite good - don't miss the local cheeses and bread! Even though the hotel seemed to be running quite short staffed - which may account for the fact we found uncollected trash in the bathroom bin - the staff were impeccable and highly professional. Moreover, the tennis court is in a state of disarray, the pavement sure looks in need of a makeover.All in all definitely recommended for a wonderful stay and relaxation, just some management decisions seem baffling, at a place run by a brand of such reputation as the Pestana group.

Generally we were somewhat disappointed with this Pousada. On arrival, the receptionist was very severe and unwelcoming which was not a good start.|Some might call the Pousada simple but I would call it basic. Sparse furnishings and in fact our bed was very hard indeed….very uncomfortable. I asked receptionist if we could have a topper on the bed and she said she would “see” which was not very reassuring. However they did put a topper on the bed and it made a significant difference for which I was grateful.|The room was cleaned to a good standard each day. The breakfast was fairly good as well. However the dinner menu was very limited (1 or 2 starters, 3 main courses and 2 deserts, one of which was ice cream) and we were advised that the menu was the same every day. You can imagine how disappointed we were to be told that the main course we chose had run out…there were only 8 diners in the restaurant!

A beautiful building and setting. Service was lacking but it didn't spoil things for us. Good value. Nice pool. Stunning building with history.

We hosted a family wedding at this Pousada. We were looked after very well by the reception and restaurant staff. Our guests praised the tranquil setting and historic character of the venue. |The village also offers a couple of restaurants and is walkable if you fancy a change.|Our wedding meal including traditional duck with rice was first class and the wines were highly rated by our thirsty guests.|The bedrooms are large and airy and can be kept cool with the heavy shutters.|Well done to all the staff.

In November 2025 I booked a stay 1-3 February 2026||On 7 January 2026 I was told that the hotel would be closed for "seasonal maintenance" from 11 January to 11 February 2026.||A month's closure for maintenance is something that should have been known much earlier.

Pousada Convento de Arraiolos - Pousada de Nossa Senhora da Assunção Type: convent, hotel Visits: possible - the historical part of the hotel Price: free Time spent: 30-40 min Parking: large WC: available Restaurant, swimming pool: available (for the clients) The former convent (16th century) is known for its architecture: a chapel, a cloister and an interior garden.

We arrived an hour before check-in time thinking we would have lunch in the bar which is advertised on the website. The bar was not open, apparently due to a shortage of staff. We had to go into the village to get food and came back again at 15:15 (check-in is at 15:00) but our room was not ready. Reception said if we went to the dining room we could get a drink. We had a glass of wine and an hour later were finally able to go to our room. (The wine was not complementary - it was on our bill when we checked out.) It was not the best start. The evening meal was also disappointing as the roasted vegetable salad came without a single roasted vegetable. The positives are the beautiful and peaceful location and the superior family room with balcony was comfortable with a stunning view over the valley up to the village. However, I would not use the hotel again due to the disappointment of being unable to get even a light snack when arriving and the inconvenience of being unable to check-in at the correct time.

A lovely place to enjoy a weekend with or without kids. A lot of sitting rooms to enjoy a book or play a game. The only view you can see it's the typical Alentejo landscapes