tearoomtraveller
Google
Our meal at Pousada Convento Tavira/Mouraria was so disappointing. We do not recommend it at all. ||We booked ahead of time and were advised by the receptionist that the chef could cater to the allergies that one of us has. A note was made on the booking detailing this. However, when it came to ordering, the waiter said there was only one fish dish that would be suitable, which was a completely different response to what we had been assured of at the point of booking. After we spoke with another waiter, they said that the chef could make a different fish dish to suit, which was reassuring. Unfortunately, however, when our food finally arrived (an hour after we’d sat down!), two of the three dishes were very disappointing, and not at all the quality you would expect given the high price. ||The seabass dish was just a small portion of buttered seabass and potatoes, nothing else. This was not made clear that it would be so bland when we ordered. The chole bhature (vegetarian chickpea dish) was minuscule and totally lacking in flavour - it was literally just chickpeas and rice! For €25 and €22 respectively, we expected a lot more, both in terms of quality and quantity! Our meal here left a lot to be desired. ||When the waiter asked us if we enjoyed our meal, we were polite and honest, as was he, however no attempt was made to put right the poor experience. All that was said was that it would be fed back to the chef and that “tomorrow will be better” - which was no consolation whatsoever when we weren’t going to be coming back! We did make it clear that we wouldn’t be returning tomorrow (as it was our last night in Tavira anyway), but no compensation or reduction was offered against our bill.||We were left feeling very disappointed, and quite frankly, feeling ripped off. It’s such a shame because the atmosphere is lovely - you can sit inside or in the courtyard, but the food and service leaves a lot to be desired. An expensive waste of money for us.