Pousada Lagamar

Very Disappointed by the Lack of Flexibility and Compassion I am extremely disappointed by this hotel's refusal to cancel our reservation, despite contacting them three months in advance and providing medical documentation proving that my partner suffered an injury that prevents him from traveling. Unexpected situations can happen to anyone, and we had hoped for a minimum of understanding and flexibility given the circumstances. Sadly, the hotel chose to stick rigidly to its cancellation policy rather than show basic human decency. We were genuinely looking forward to staying here, but this experience has left us with a very negative impression. I would advise future guests to be aware that if anything goes wrong — even with ample notice and proof — this hotel will not work with you.

Loved our stay! Amazing view in the midst of the jungle, nice and clean rooms, praia Vermelha is really cute just as all the other beaches on this side of the island. In my opinion a lot nicer than the east side. Also really loved the breakfast.

It could have been a really nice holiday, unfortunately we booked through hotels.com and although we had confirmation of our booking, the hotel was overbooked. Luckily due to cancellations we were only able to spend 3 nights instead of the 6 we booked. It would have been a massive issue if we werent lucky enough to land a cancellated room as the hotel is remote and we arrived in the evening. As it was peak season we eventually cut our holiday short as we could not find decent alternative accommodation on the island. I would highly recommend booking directly with the hotel as they don't seem to have a good relationship with the booking site and phone ahead to ensure the room is actually available. The rooms were clean and breakfast was good.

Beautiful location with great views of the jungle and the ocean, but the room had some problems, the hosts were never anywhere to be found, and the attention to detail was poor. We booked the family chalet for our large family and found one fewer beds than was shown online. So two of our young sons shared one of the beds in the loft. The bed was right next to a window, which we found wide open in the morning because it had no latch - our 5-year old could have easily fallen through it and landed on the concrete two stories down. There was also no latch on the front door - when I pointed this out, they said it was generally safe, but not having a way to lock our room was disconcerting.||The list goes on - there was nowhere to hang a towel in the bathroom and they didn't even have a TP dispenser, there was a bar to hang clothes but no hangers, soap but no shampoo. They said you could get drinks from the communal fridge and mark down what you got in the notebook - but guess what? No beer or wine (or adult beverage of any kind) and no notebook. Since there's no store or anything within walking distance, there's no way to get drinks.||The host family seemed to always be at the other place they ran down on the beach so if you needed anything or wanted to talk to someone about activity options etc, you were out of luck. When we did see them, they were very kind - including baking a birthday cake for our kiddo who had a birthday there! But it would have been nice if the breakfast had been on-site (as advertised but really at the other place on the beach) or if there had been a way to contact the owners. ||Despite all this we enjoyed our stay because the location is unbeatable and Ilha Grande is amazing!

This is sad to leave a such review but this place was our worst experience in Brazil. Firstly, the room didn't match the description, mentioning TV ect, the standard of this room was not even a 1 star hotel. The "garden room" was extremely humid, lacked insulation, no window next to the bathroom, and the main door couldn't close properly. We booked this place through Booking.com. However, due to the room's condition and falling sick with a severe cold that worsened during our stay, we had to leave the island to see a doctor after just one night out of our 3 nights. Despite explaining the emergency to the host and requesting a refund for the remaining nights, they do not respond to Booking.com that try several times to join them. This host is dishonest and lacks empathy. There was not even a record of the remain 50 % paiement done to the host, fortunatly we paid by card and could prove to booking.com that we paid fully. Although previous reviews praised the breakfast, it was the worst we've experienced during our stay, with low-quality products, including runny honey that was like liquid sugar. It's regrettable to have such an unpleasant experience at this place, especially considering the high cost. If you wish to have a peaceful and relaxing holiday, I recommend to avoid this place.

We thoroughly enjoyed our stay at the Pousada Lagamar. It is located ~7 min on foot from the Flexiboat dock and the Pousada staff helps you carry your luggage if you contact them about your arrival time beforehand. All the staff is quite nice and very helpful with information and organization of boat trips to different parts of Ilha Grande, especially Isabel.The rooms at the Pousada are very nice and surrounded by the sea & forest. Breakfast is buffet-style, with a wide variety of tropical fruits, local home-made cakes, etc, and one can request scrambled eggs and all that are cooked on the spot. The tables are close to feeding spots for the nearby wildlife, which provides ample opportunities to observe up close birds, squirrels, porcurpines, marmosets and coatis while having your breakfast.||we will visit the Pousada again!||baltasar＆emiko

Beautiful place as if you’re right in the jungle which you are actually, the views are spectacular and Isabell is lovely with her daughter Sophia. They took great care of us. We can’t wait to come back again. The breakfast was also really great. Everything was fresh. They even baked fresh cakes, juices fruit and lots more.

One of absolute favourite places we visited in Brazil. So beautiful, on a truly isolated part of the island, 2 minutes from a beach and swimming lagoon. The only drawback would be fairly limited options in terms of places to eat near by, although we ate each evening at the hostel on vermelha and really enjoyed it (especially the fish with pineapple). Highly highly recommend everything about staying in this part of the island!