Fabre B
Google
This is sad to leave a such review but this place was our worst experience in Brazil. Firstly, the room didn't match the description, mentioning TV ect, the standard of this room was not even a 1 star hotel. The "garden room" was extremely humid, lacked insulation, no window next to the bathroom, and the main door couldn't close properly. We booked this place through Booking.com. However, due to the room's condition and falling sick with a severe cold that worsened during our stay, we had to leave the island to see a doctor after just one night out of our 3 nights. Despite explaining the emergency to the host and requesting a refund for the remaining nights, they do not respond to Booking.com that try several times to join them. This host is dishonest and lacks empathy. There was not even a record of the remain 50 % paiement done to the host, fortunatly we paid by card and could prove to booking.com that we paid fully. Although previous reviews praised the breakfast, it was the worst we've experienced during our stay, with low-quality products, including runny honey that was like liquid sugar. It's regrettable to have such an unpleasant experience at this place, especially considering the high cost. If you wish to have a peaceful and relaxing holiday, I recommend to avoid this place.