Pousada Marina Infante

Upon arrival, I needed change to pay the taxi driver and asked the reception for help, but received a curt “no.” Only after seeing my surprise did they explain they had no change available.For check-out, I requested a taxi in advance, but was informed that pre-booking taxis is not possible in Macau, and that I should instead go to the Galaxy Centre to find one. This was impractical, as I was traveling with three pieces of luggage.I eventually had to insist on speaking with the director, who kindly assured me he would arrange a taxi at my departure.Overall, the hotel feels quite dated and is not among the cleanest I’ve experienced. Service levels are generally low, and most staff members struggle with basic English. The breakfast selection is one of the poorest I’ve encountered in years of business travel.I would not recommend staying here if you are visiting Macau.

The Pousada Marina enjoys a prime location close to many tourist attractions and major shopping areas in the city. This convenient position allows easy and quick access to iconic spots such as the Venetian, Londoner, Parisian, and the Galaxy, which is situated right opposite the hotel.

**Disappointing Stay at This Hotel – Poor Value for Money** I seldom leave negative reviews, but my recent experience at this hotel fell far below expectations, especially given its price point. To start, the room appeared dated and worn, with outdated furnishings and decor that indicated a lack of proper maintenance. The overall ambiance felt neglected—a surprising shortcoming in a city known for its high hospitality standards. Additionally, basic amenities were lacking. There was no tissue box in the room, and when I requested coffee, creamer, and sugar, housekeeping informed me these items were unavailable. Such essentials are standard at any reputable hotel, making their absence both inconvenient and unacceptable. Given the cost of my stay, I would have gladly paid an extra 200–300 HKD to book at a neighboring property like the Galaxy, where service and quality are consistently superior. Unfortunately, due to the last-minute nature of my trip, the Galaxy and other nearby hotels were fully booked, leaving me with limited alternatives. In summary, this hotel fails to meet expectations in terms of maintenance, amenities, and overall value. I cannot recommend staying here unless no other options are available. Macau offers far better accommodations, and it is worth planning ahead to ensure a more comfortable and well-appointed stay. **I will not be returning.**

Booked standard twin room, non smoking room and was given as requested. The building on the outside looks old and skeptical. But overall my one-night stay here is pretty good, just that some staff arent friendly towards foreigners.. Near to Galaxy Macau and Broadway Theatre at Broadway Macau.

Had a lovely stay, it was a good location and had large windows with a view of the Galaxy Hotel. The room was lovely and the bathroom had a bath.

Stayed here for 3 weeks for covid quarantine. The included meals were too small in portion, but I couldn’t use delivery apps due to the lack of a local sim card necessary for account registration. Explained my situation to the staff and they didn’t care to offer any help.

The room is very big but old. Nice view. There are no outlet converters and the outlets are very far from the bed. The pool is nice and quiet and indoors. The staff do not speak good english are of little help when it comes to navigating macau. Good location as it's right next to Galaxy. Breakfast option is disappointing.

I booked because it was the cheapest option on Cotai, and it shows. The location is excellent, but the hotel is dated and a bit depressing. Dining area is empty and they require a cash deposit (be aware). Also I shouldn’t have paid for breakfast, it wasn’t available for an early flight (it’s 7-9 be aware). Only stay for the convenience, not the experience.