田部杉君
Google
This is the worst hotel I've ever stayed at. I didn't check the reviews on Google Maps, and I regret it. I should have believed every single bad review here. Please trust me, don't stay here.
First of all, we booked a non-smoking room, but when we got in, it was the most smoke-filled room I've ever stayed in. It smelled so bad that I almost choked. When I asked to change rooms, they brought a refresh spray, which made it even worse.
Secondly, the room is extremely humid. The bed is terrible, with a mattress similar to what you’d find in a very cheap youth hostel. There is a pool that I wanted to swim in, but there was nobody there. No welcoming person, no service person, not even a lifeguard. The whole space was so dark, it looked terrifying. I ended up not going for a swim.
Additionally, there is a casino in the hotel, or maybe it used to be a casino, but it was not in use. For some reason, there was a huge fan sucking air out of that space, making the whole lobby smell extremely bad and unbelievably noisy.
All these aspects make it the worst hotel I've ever stayed at. I'm not even exaggerating.
We stayed in Macau during the rainy season, and it was raining all the time. When we asked the front desk to call us a taxi, they said that because it was raining, there might be no taxis available. And so it was. We tried to catch a taxi in the rain for like 10 or 20 minutes. Meanwhile, taxis were arriving at the hotel. We asked a passenger how they got their taxi, and they said the service person at the front called it for them. We were shocked. People who spoke Cantonese were able to get a taxi, but as foreign travelers, we had no chance. What an unfair service.
In conclusion, this experience was disgusting. Please, take my advice and avoid this hotel at all costs.