PRADA Rome Condotti Store (Women’s)

My visit to this store was amazing. Ms. Alessandra is the nicest saleswoman I've ever met in a luxury store. The store has a wide selection, and every employee makes sure every customer leaves happy. I will definitely be back, and I highly recommend this store to everyone!

Horrible HORRIBLE EXPERIENCE ….. the woman was busy with other clients ans when we tried to enter she ( without even looking at us) SHUT THE DOOR ON MY FACE where i could barely escape from being injured! No apologies, no sorry, no excuse ! Just said we are busy WAIT and shut the door on our face! She is lucky i was in a hurry otherwise her face would end up on that door for that kind of a treatment and an attempt to injure me! Educate ur employees to be humans first! Its a SHAME!

I was completely blown away by how the Prada staff treated and welcomed me in. Unlike other sales associates of luxury brands in Rome that condescendingly attend to tourist—Prada was different. I was ever so fortunate to be assisted with the kindest soul in one of the most luxurious brand My sales associate—Michaela was an absolute angel. She attended to me every minute I was there and helped me find the perfect fitting purse. Not only was she there attending me, but she also attended to my family offering us abundance of champagne and water—treating us as if we were her own. Michaela is a star associate and an asset to the Prada brand. By the end of the day, she has become my Prada sorella (sister). I am most grateful to know that there are still kind hearted souls employed in high-end fashion stores in Roma. If you ever find yourself roaming around Rome, make sure you visit Prada and say hello or ask for Michaela. I don’t usually do google reviews but my experience with this store was so positive I couldn’t help but make one. Thank you for my moon purse Prada Donna! Arrivederci! 🫶🏽

The store is beautiful located and a few steps from the Piazza di Spagna. The staff is well trained and helpful. Take into account that the Men store is separated from the Women’s. I bought online and retrieving the products was easy and comfortable. You might have to wait a bit outside if the store is full due to local restrictions but if you’re planning to buy Prada, where better than Via Condotti?

I walked in the store right as they opened on a Saturday morning. There was no line so I was invited inside right away by a sales associate. The store was pristine and well-organized. There was a variety of beautiful products on display. The sitting area inside was comfortable. The sales associate assisting me (I think her name was Nino), as well as the other staff at the till, were nice, friendly, and approachable. The sales associate patiently answered all of my questions and helped me fill out the necessary forms so I could obtain my tax refund. I got these beautiful boots that I had been wanting for about a year! The process was all very quick, but I was also there on a mission to get the boots so I didn’t spend more time browsing. It’s also right next to the Spanish Steps so it’s a great location. I was in and out in maybe 15-20 minutes. Overall, I had a very lovely experience at this boutique!

Paola is an exceptional sales assistant who truly shines in her role. She listens carefully to clients needs, offering personalized solutions with a warm, professional demeanor. Highly recommend her for an outstanding shopping experience!

Prada women's was an absolute pleasure to go to. High end luxury. Personalised service, the lady was attentive throughout and ensured that she provides a Vat/tax refund authentication so that one can avail a 22% refund at the airport before heading to the home country. Beautiful pieces. Great shopping experience. Will go again when I revisit. Prada men's is a different story all together. If you want service that is worth your time then you can pop in another store (but it might be just one of the days when they were having a bad day). The lane is literally full of great stores with famous names.

HORRIBLE EXPERIENCE. The woman watching the door at 6:50pm June 8th 2025 was extremely rude to us. She let us in with no problem but when we started to look around she told us all of her colleagues were busy and we need to exit and wait outside. I was ready to buy 3 bags and many accessories. My boyfriend was interested in being shown to the men’s section to buy clothes for himself. We love Prada. If there is a policy where you need an available sales associate to help out a customer, maybe don’t let them come in the store???? This store is the worst. Im from Los Angeles and the Beverly Hills store makes me feel welcomed every time. I will never recommend this Prada store to any of my friends whom travel here often.