Mirai R.
Google
Dear Prakriti Shakti Team,
I visited your institution on 21st of Feb, 2024 with the intention of staying until the 28th. However, I decided to extend my stay, having enjoyed the first week and upon the advice of Dr. Nithila (who was excellent). Whist I thoroughly benefited from the first week of treatments, I am sorry to say that I did not feel the same about my extended time there.
You see, I am a certified and registered craniosacral therapist, yoga instructor and Les Mills RPM instructor. I, therefore, take pride in the knowledge I have of the human anatomy and sense of wellbeing, alongside the knowledge and care I have of my own body. On the 8th day of my stay (a day where, unfortunately, Dr. Nithila was on leave), I was scheduled for and received an energizing therapy during the course of which, the therapist stretched my whole body. An hour after the session, I could feel that something was wrong. I had an intense pain emanating from the inside of my left knee. However, I trusted your institution so much that I, against my better judgement, decided to stay on for the whole ten days.
The pain continued to get worse and that night, it got to the point where I couldn’t bend my knee at all. I realized that my knee was locked. My assessment of my condition was proven true when I visited my doctors in Bangalore- my Medial Collateral Ligament was torn, and Meniscus was severely damaged and displaced. Upon the instruction of your team, again, I went through with the remainder of my treatments even though the pain in my knee was severe.
When I got home, as mentioned above, my doctors diagnosed my condition. I received a few WhatsApp messages from Dr. Cijith checking in on my condition but that was the end of the communication from Prakriti Shakti. I would just like to take this time to explain to you that at the beginning of my stay at your institution, I was extremely happy and impressed with the care and concern, along with the seeming expertise of your main doctors. I have come to realize, however, that the therapists who are in charge of treatments are not nearly as skilled as they should be to perform the crucial albeit possibly damaging work that they do.
The point of this communication is simply to bring to your notice the following:
a) I am deeply saddened and disappointed with the lack of sensitivity and acknowledgement that I was shown in this condition.
b) That the skills of your therapists must be reviewed by the management of your institution.
Since I have come back to Bangalore a month ago, I have been unable to resume my regular activities, teach my yoga or spin classes or even go for a simple walk in the park. By the estimate of my doctors, I will still require two to three more weeks of intensive physiotherapy and rehabilitation. I also find it ironic that despite my needing rest and recouperation at the beginning of my stay, I actually did yoga, swam, hiked and walked in your property, and eventually came back home in a wheelchair.
I sincerely hope that the points that I touched upon here are addressed and action is implemented to avoid the repetition of a scenario like this. Especially since, as I noted during the course of my stay, that you do not have wheelchair access at your property.