Premier Hotel Rus

Outstanding Service and Pet-Friendly September 2025 The staff at Premier Hotel Rus provide excellent service and really go the extra mile. The concierge, Serhii, has been especially outstanding—he is attentive, resourceful, and communicates in fluent English, which made everything much easier for me as a non-Ukrainian speaker. He handled my questions and arranged things smoothly that otherwise would have been difficult to navigate. The entire front desk team deserves recognition for their professionalism. On top of that, I was delighted to find how welcoming the hotel is to guests traveling with pets. A wonderful experience all around, and highly recommended!

The people at the front desk at the Premier Hotel Rus are on top of their game. The concierge, Serhii, has been very helpful to me. He is intelligent, alert, and knowledgeable and speaks English fluently. He will answer all questions and make necessary arrangements which would otherwise be very difficult for a traveler that does not speak Ukrainian and does not know the city. Congratulations to them all! I am also very happy that this elegant hotel is very pet friendly!

Unfortunately I can't recommend this hotel to anyone. It's poorly maintained. The first room I was in had faulty electricity and flickering lights. I got moved to a 2nd room, and the next day guests moved into the adjacent room being super loud, and smoking indoors in the hotel. The hotel is clearly labeled non-smoking but it went completely unenforced. After complaining multiple times, the hotel manager didn't do any enforcement. I was told that those guests were booked multiple days in a suite, so..... I don't know, you aren't going to enforce the rules? 🤷 I was offered to move to a 3rd room, and the room I was offered a downgrade. I honestly advise spending the extra $10 or so per day and going to a different hotel.

There are many positives to this hotel. First, the staff is so helpful with whatever you need. Most speak good English and are eager to help. Kudos for that!!! The location is good. The rooms are clean and adequate. The lobby is cared for and attractive. ||The rooms are in need of a face lift as is the exterior. Aesthetically it looks like a Soviet hotel and the TV in the room is from that era as well. ||Overall, for the price including breakfast this hotel is a great option. Just don’t expect five star rooms.

Front Desk on Top of Their Game-Pet Friendly September 2025 The people at the front desk at the Premier Hotel Rus are on top of their game. The concierge, Serhii, has been very helpful to me. He is intelligent, alert, and knowledgeable and speaks English fluently. He will answer all questions and make necessary arrangements which would otherwise be very difficult for a traveler that does not speak Ukrainian and does not know the city. Congratulations to them all! I am also very happy that this elegant hotel is very pet friendly!

Lovely hotel, lovely location. Standard room is really not worth the bother. But if you have the money available for the extortionate price that is charged to upgrade. Then you will be very happy staying here. Depending upon what staff member you have depends on your service. Just don't expect quick service outside in the summer months, even when its quiet. Food was excellent ,breakfast well it's best to stay in bed. I don't know anyone that wants Luke warm rice and potatoes from yesterday. Especially for breakfast.

I stayed here for 2 nights in different rooms. From the outside, the building looks like a huge Soviet era building but once inside all is good. Check in was smooth and efficient - though at times I did see the reception get very busy. This hotel has lots of floors so waiting for an elevator takes longer than you might like sometimes - but once up to the right floor, it's long corridors to get to the room. Even though they are a bit dated, the rooms are comfortable with everything you need for a good nights sleep. The hotel has decent and reasonably priced bar in the lobby area that also serves decent food. It probably isn't the best place in Kiev but certainly good for a short stay to enjoy a few days in this great city

A really good Soviet hotel. The rooms are clean and spacious with a TV and an AC, but could use a redesign. I was lucky to get a room on a high floor and got amazing views of the city. There's three restaurants located on the ground floor with an all-you-can-eat breakfast on offer. The hotel is located centrally, with a large supermarket and a subway station within a 5-minute walk.