Jessica B.
Yelp
Yikes, where do I begin? I don't normally like to give one-star reviews, but for this place, I would give zero stars if I could. I don't understand the high reviews this place has, but we must have come on an off day.
I'll start with the horrible parking lot. The lines in the lot have all but completely disappeared, which to many people means they can park however they want. Many people took up multiple spots because there were no lines, making a parking spot incredibly difficult to find. I had to wait about 5 minutes before another party left, and I grabbed their spot. Also, their lot has a ton of pot holes. They need to fix their parking lot asap.
Once my husband and I got inside, we were seated right away, but then it went downhill from there. We waited for another 10 minutes before our order was taken. I got the All Hail the Omelette, and my husband got the Turkey Club sandwich. We then waited for 45 minutes for our food to get to the table but were suddenly told by our waitress that their system "went down" and our food order never got to the kitchen. Yet everyone else managed to get their food just fine, even those who arrived after us. I think our waitress simply did not put our order in and blamed their system instead of owning up to what she did. She also never once came by within those 45 minutes to check on us. Now I know why as she never put in our order.
The waitress took our order again, and they put a rush on our food, but we only had about 5 minutes left to eat before we had to leave and go back to work. My husband scarfed down his sandwich, which he said was not very good as it was a toasted club sandwich, and it made the lettuce soggy and the mayo was warm (gross). I had a couple of bites of my food and then took the rest of mine to go. The omelette was dry, and the cheese was barely melted. The house potatoes are just smashed potatoes with no seasoning, very bland. They brought out a donut on the house and comped half of our bill, but in all honesty, they should have comped the whole bill and not bothered with the donut. My husband ended up giving the donut to a coworker as neither of us wanted it.
All in all, we will not come here again unless we want to wait forever for our food only to have it never show up and have horrible service.