Pretty Polished

Only getting 4 out of 5 stars because salon was kinda dirty to me. Iris did my nails and did a wonderful job. They also give free flipflops which is a nice touch. Very gentle getting gel polish off. Got pedi and gel polish mani. 55 total in cash

Went there 5 times when they had their great young employee. She apparently do not work there anymore, did not want to tell where to find her because her work was passionate and wonderful. Today, over a year after my last time there I had no other choice to go there for a mani pedi. It was 6PM. I entered smiled said hello, she was chllling on her phone, all lights on, the sign of an open business. The lady stood up, pushed me outside literally and said « we close bye go massage over there ». I said « I want a mani pedi, I have been here many times ». She turned off the light and closed the door, I took the picture of their hours while she was leaving and locking the door in front of me, before leaving myself and telling her I will never come back here. You can clearly see it says 7;30 PM and not 6 PM…. Horrible people there do not go simply. I highly regret this girl who use to work there and did a beautiful job and hope she found a place to express her talent. She was great

i got gel extensions done by iris and she’s an absolute sweetheart. she was really accommodating to the design i wanted and started over when she herself was not satisfied with her work. i think the prices are super reasonable and i paid 55 for the gel extensions and 15 for the design. i think this is a great spot in chinatown to check out if you’re looking to get some cute nails and a yummy meal.

Really poor quality. I just walked in and get French gel manicure. The lady doesn’t know how to put base color evenly, also struggled with the French. Kept saying she doesn’t know how to do while she is doing my manicure and recommend me to go on Friday or Saturday when more skilled lady works on. If she doesn’t know, she should not take the customers.. I feel very embarrassed to see my nails due to the poor quality

Awful, the worst pedicure I have received. The lady took me in, it seemed a tad dirty but she used fresh plastic which put me at ease. She slapped things on, barely scrubbed, smacked on cream and polish. I asked her to massage and she said her elbow hurts so go to a massage place. The dryer barely worked so she sprayed on quick dry and said you are done. I crossed the street and my polish is messed up. Do not recommend. It’s cheap for $22 but just not worth it. Better to go to a place and just get polish done. I was quite annoyed with her attitude. She couldn’t wait to just be done and sit on her phone. Oh well.

Great experience! My hands were looking pretty rough and the technician made them look beautiful again. $35 for shellac, lots of color options, I will be back

Closed at 4:15 pm Friday. Specifically walked here for a manicure, only to find them closed with no sign to indicate why (I understand if you need to step out, close for break, etc).

I got one of the BEST pedicures! I was honestly shocked because it was also so fast. I didn’t think there was any way she could do a good job in that short of a time but it’s amazing! Lasted so long as well, I think I found my new spot.

Great prices, nice staff, but a little rushed on the service. They only have 2 pedicure stations and I think 3 manicure stations. I came in for a gel pedicure and removal of my dip manicure. The dremelling was tough and fast, nicked my skin a few times. Exfoliation and pumicing of the feet was light, no massage. The pedicure looks good, it just didn't feel super lux. Pricing though: $40 for a gel manicure, but $10 for dip removal. Not too bad. I think I still prefer my regular spot but if I'm ever in a pinch, I may return. Just hoping for a no-pain, no skin nicks experience.

I walked in because I was nearby but I regret it. I also just read another review and she's saying the same things but she gave them a 4 star? A 4 star is above average and that you'd recommend this place to your friends. I would not. Let me tell you why this place is a 1 star - for a gel manicure. I agree with the previous reviews, the staff seems nice but that doesn't mean anything if you're not skilled at your profession. (We also never talked) the manicure was cheap but it's not worth it. I'd rather spend much more somewhere else. 1. My cuticles are still in pain and it's day 3, I've been putting Neosporin on it. The nail tech was very rough on my cuticles, no oil, just wiped my nails with polish remover then stripped off my cuticles and nicked my fingers multiple times with her clips. Then she used alcohol 3-4x which burned like crazy. 2. Nail polish application is sloppy. Its all uneven and I've been peeling it from my skin. I don't care if it's cheap. I can do my nails better myself. 3. She never asked me what shape I wanted my nail.. but atleast when she had the large nail clipper in her hands before clipping away she asked if I wanted them cut. Which I didn't so she filed them... straight. 4. This place was distracting and wasn't relaxing to be in. They had 3 music/radio sources all going on at the same time. Save your money or go somewhere else.

Popped by randomly and Iris took me as she was finishing with a client. She was meticulous did such a beautiful job. Will definitely get more manicures with her.

I chose PrettyPolished over the many other options available because I thought they'd do a good job getting my nails done for a big event. Unfortunately, not only was the handiwork shoddy, but so too was the customer service. I paid extra for a gel and a design on top of what is an already-expensive service. Not only did it somehow start to chip the next day, but when I returned to get them fixed, PrettyPolished showed the disregard with which they treat their customers. They refused to even see me, instead telling me to come back in a week, even though I told them that the upcoming event that I was getting my nails done for was within the week. It seemed like they were upset at me and dismissive because I was unhappy with what was an objectively poor finished product. With so many alternative options I see no reason to recommend that anyone spend their time and money at PrettyPolished. I know that I'll be taking my business elsewhere.

Not the best, not the worst. It's very cheap- I only got a mani and it was $12, you can get a mani/pedi for $29. Probably worth it for that, but again it's cheap so not necessarily the best you'll get in your life. Though I will say that the lady took a very long time on my nails. This could be good or bad depending on your patience level. The polish for me chipped in around 2 days (I actually had one nail chip about 30 min after, and it was the nail that she left this weird bump under the polish so not surprising). She also didn't take the polish all the way to the edge. But again, we're taking $12 so I'm ok with it I just needed a (quick) mani. Overall, I would go back to support a local business and because it's cheap and good location, and I didn't have to wait at all.

UPDATE (7/20/21): When I came home that night, the polish on one of my nails was already chipping. Currently, seven of them have already had some nail polish come off. If you know, you know. Basically, it is not a pretty scene. Also, the polish didn't cover the edges of my nails. Although the experience was nice, I felt like I wasted my money and another technician would have done a better job elsewhere. I am just disappointed. I felt spontaneous and decided to treat myself. I went for the manicure pedicure combo ($29). This place switched ownership, so I think the employees are new, but the interior is the same. I am exceptionally indecisive and did not like the color I chose when I saw the actual shade. The technician was super kind and removed the polish to restart. The service was good, but I took a star off because I saw many tiny bubbles, and the polish looked "streaky" on some nails. I think she is new, so perhaps she isn't super confident in her skills. The prices here are undoubtedly more affordable than many other places in the neighborhood. I decided on this place because I've been here once and a friend also recommended it. I am terrible at doing my nails, so I will probably be back and have another technician work on my nails.

The staff is very nice. The store is clean. And the price is good. However, the callus removal liquid is a nightmare. The liquid was put in a plastic bag to soak my feet. The liquid contains potassium hydroxide, which is only suppose to be on callus for 45 seconds. And it got on my legs because the plastic bag is quite big. The liquid was soaked on my feet for a few minutes. My legs are burned. It hurt soooooo much. (T^T) She helped me to wiped it off but it still hurts a looooooot. :'( FML Update: added in the second day picture in there.

My friend was doing her nails, so I decided to do mine as well because I was waiting for her. I had Iris do my nails because my friend always go to her. She is really nice and quick so I highly recommend her. This photo was taken a little over a week after my nails were done and it still looks really good. For the price I would definitely go back to get a gel manicure done again!

Wow just wow ! I've been here several times before and this experience just sucked. I don't even know where to begin . She did my nails and I always do the same color. Inside it looked fine and once I stepped out you could tell all the spots she forgot to paint. When I asked them to redo it they asked me if I was okay paying again (which I though was absurd). When she went to paint it a new color (she said it was the color although I explained several times I always do the same color) it was messy- paint everywhere and it was extremely thick. When I told her it looked messy she asked me what did I want her to do about it. Needless to say not going back . Also here is a picture of the manicure with no paint- even that was done poorly.

Sad, but this place has gone way downhill. Ive gone there since they first opened, always clean, busy, and they did a great job. I went back this week after being out of town for a few months. There was only one technician and the place smelled terrible--seriously like dirty cat litter. I did stay for a manicure because I'd made the appointment--and she did a good job--but it wasn't easy because of the smell. No surprise their business is suffering. Very sad.

No frills nail place in the heart of Chinatown. I made an appointment at 1pm for a gel mani. They have a good selection of gel colors and I like the way they have them displayed on a wheel versus the ring - much easier to pick a color that way. I was promptly attended and the technician even apologized for the wait (it hadn't even been 5 minutes!). She was super sweet and thorough, though I didn't get her name. Solid nail place if you work in the area - mani was $30 which is pretty good for Manhattan. Will definitely be coming back soon :)

My regular nail salon was fully booked, so I made a 6 o'clock appointment here. My first experience here was not good because the manicurist was really rough when removing the dead skin off my heel causing me to bleed. After a year, I decided to give this place another chance. I got a manicure and pedicure and I was in and out in 30 minutes. The nail clipper was not sterilized, which is really gross because they cut your toe nails before you dip your feet in the water. She just puts the clipper back into the storage unit after cutting. The water for my pedicure was ice cold and their towels were really dirty. She didn't clean off the gel off my legs and toes before applying lotion. It felt so gross. She applied the polish really quick and sloppy. She didn't cut or file my nails and just applied two thin opaque coats. Six out of ten nails had bubbles and polish all over my cuticles. I had to wash them off and apply them again by myself. I would not recommend.

I got a gel manicure here recently and I was delighted by the price (only $30). You can call to make an appointment but I came as a walk in, and they took me in. The manicurist was polite and took her time. The establishment looked clean and there was a tv on playing the Rachael Ray Show, lol. I saw both males and females passing in and out, so I like the rotation of customers - it shows me that it's a good place where people continue to come back.

Walked in today on a whim and had a great experience. The girl who did my nails was nice and gentle with my nails. They turned out great and was exactly what I was looking for!

My favorite local salon. The owner is extremely kind and efficient. I can be in and out in 30 min for a gel manicure. Cannot recommend this place enough!

This is definitely a no-frills nail salon on Grand and Mott. My technician was did a good job cleaning the skin off of my cuticles and was very thorough. I got a gel mani with a very opaque color and she did 3 coats. She was very meticulous and did a good job, even redoing some nails when there was dust so the polish wasn't bumpy. I recommend making an appointment even if it's day of. I saw a few people turned away who were walk-in. This place is unbeatable for the price ($30 gel mani). I'll definitely be returning.

Wow Helli did such a good job with my nails. This is now my favorite place and it's less than $30 for mani & pedi. My feet are so smooth like a baby's bottom. She even redid one of the nails because she wanted it to be perfect. Love love this place! You can just see from my photo.

The pedicure I had was fine. But they kicked me out before it was done drying and both big toes got smudged. I said it wasn't long enough but the woman said "you should be done now." Not impressed.

I needed to get a gel mani on the go, so I yelped what is around and found this place. Seemed to have good reviews. Lady was nice however she did a horrible job. I got it done yesterday not only she didnt even touch my cuticles, some of my nails are shaped rounded, some square, some short, some long. Worst part is Gel polish chipped in 3 hours!! And she charged me $30. All my skin was drenched in top coat that hardened i asked her clean it she was like, it will come off. Well lesson learned, i say don't even try this place.

Got my nails done here for my mom's birthday and I am pretty satisfied with the service. The store is small but the service was clean and the tools they used were clean (they even keep it in a sealed bag). The lady who did my nails was really sweet even if she didn't say much. She tried really hard to do my nails nicely and even applied a third coat so the color would be more opaque. She wasn't rushing but I felt that her removal of the cuticles was rough but I probably should have spoken up about it then. She also gave me a shoulder massage that I enjoyed! Overall, I'm really satisfied with my nails and how long they have lasted. I've had them for two weeks and they are still fully there, no peeling. There's a small tiny bubble on one nail but I do not mind it. The total cost was $30 dollars which is a low price for gel nails.

Came here around 5:30 on a Tuesday. Waited about 30-40 minutes with no appointment. Got a regular gel mani which came out to be ~31$ after tax. It was nicely done & filed evenly. The cuticles were nicely cut! Nails lasted about 2 weeks. I would come back again if I was in the area. They give you a nice shoulder massage afterwards too! Edit: these nails actually lasted 3 weeks! But of course my nails started growing out

The worst regular manicure in my life. The person clearly doesn't have experience how to file or paint nails, forget about cuticles. I had to tell her multiple times to cover empty spots. She was rushing so much where I literally had to tell her "I am not in a rush, take your time". There was no one waiting in the salon. At the end she tried to overcharge me $14 (vs $12 per price list) probably thinking I will not leave a tip, which I did as a courtesy, but probably shouldn't have. It was certainly not deserved. I am amazed how these salons survive. Do not go there! Note to self to always go to your regular spot.

My go-to place for manis in Chinatown. It's a pretty small space, so they can't accommodate very many people and there's usually 2-3 ladies working. If you're going after work, I would suggest making an appointment. A gel manicure is $30 removing gel is extra $5 (if you're not getting gel again. Otherwise it's included). For some reason my gel manicure always lasts longer when I get it done here. Maybe because I leave my nails under the UV light longer?? Not sure. They're always very precise and it never peels off on the sides! My only complaint is the lack of colors. Wish they had more options with both gel and regular nail polishes! PS pa tea is down the street! I love getting boba before especially if there's a wait

I got a gel manicure here over 2 weeks ago and they are still perfect! Very rarely does that happen when I get gel done. Usually they start peeling off a few days in. Also very affordable. I will definitely be back! *The photo is 2.5 weeks in.

I got the worst manicure of my life yesterday at Pretty Polished! First of all they allowed me to book the appointment for a powder gel manicure knowing that the ONLY girl that knows how to do powder wasn't going to be in. Upon arrival the technician somehow convinced me to just do a regular gel manicure which has only ruined my nails in the past. The lighting inside was so bad that I could only tell that my nails were streaky. I asked her to put on 4 coats to try and cover up the horrible job she was doing. Once I saw my nails outside in the day light I was shocked to see that not one nail had full coverage and were beyond streaky AND still wet! The whole point of getting any gel is that they dry fast and don't chip. My nails were beyond embarrassing! I quickly ran home to try and soak my nails to get what should of been OPI gel polish. To my surprise the nail polish came off immediately! So not only did the girl do a TERRIBLE job they use fake OPI gel nail polish! Bottom line-DON'T GO HERE!!!

Needed to get my nails done quickly and walked by so decided to try this nail salon out to get my dip nail polish removed and just a regular manicure and boy was I disappointed. The dip nail removal process was fine but my manicure was disappointing. The nail polish was painted on with unevenness (lighter in some places on all fingers) and has bubbles on multiple finger nail.

Like what other reviewers said, this spot is small and can only fit about 6 mani and 2 pedi. Arrived here around 3:30 and they were busy with other people and told me to come back at 4pm. The woman who did my gel nails is not the friendliest nor did she try to start a conversations, which is ok with me. - she trimmed and shaped my nails the way I wanted. But she did cut my pinky while pushing my cuticle. - I show her the color I wanted for my nails, but she only did 2 coats and before I can tell her to do another coat she already applied a finishing coat on my pinky finger. It was too sheer for me. (FYI, I chose a purple color) - not sure if the products they use are good quality because my foundations stains are literally on all of my nails. You can't no longer see the color that i requested. - the gel are still intact, it has already been a week and half; except for a tiny chip on my index finger. 35$ for gel mani stated on the board that they attached to the wall but i paid 36.50$. (Maybe 1.50$ was for the gel removal??) Conclusion, come if you're around the area. Not worth the time to travel to get your mani and pedi done here. Don't expect to receive much service.

yes. they took a long time perfecting the nail shape, and just look at the precision of these lines!

Great place to get your nails done! Great service and I was seated right away even though I didn't make an appointment beforehand. They had an amazing selection of colors, would recommend!

I never write yelp reviews, let alone a bad one, but my manicurist was so rough / rushed with her job that SHE MADE ME BLEED from filing / trimming my cuticles. The worst part? She didn't even apologize, and the shop was completely empty so there was no need to rush. Won't be coming back after this. Sorry for the graphic photo.

You can call to make an appointment. They are tiny and only have 3-4 employees. Their gel mani is thin (which I prefer over a thick mani). They usually last two weeks before chipping. I only had one poor experience where a less experience employee did my French gel mani and it chipped in 2-3 days on two fingers (without excessive dish washing or any activity that lead to this). Other than that, they're pretty decent for a gel mani and reasonably priced. Also got pedis here before too. They end their gel mani with a 30 sec to 1 min shoulder massage which is nice.

This review isn't even about their nail work because I wasn't even given the chance to get past the terrible service at their door! Seeing this had decent reviews nearest to my location, I decided to stop by to see if I can do a walk-in before my dinner date. There was also no other customer in the salon at that time either so I figured I could give them a try. Stepped in to be "welcomed" by 2 ladies. One was probably the owner and the other was probably one her senior nail techs because that one literally took ONE GLANCE at me and huffed "no" at me and returned to her magazine. I didn't even get a chance to open my mouth to inquire yet and she shut me down with one word. Even the owner seemed disinterested that a customer was greeted this way. They started talking in Chinese in front of me, in which they assumed I couldn't comprehend, and said I wasn't the one etc etc. So from that I came the conclusion that the nail tech was probably waiting for her VIP appt who was late. But my problem with all this was that they didn't even have the decency to explain that to me or even offer me a chance to schedule an appointment. I obviously ended up walking out. Way to make a positive impression on a potential client! This was such a shame because their Yelp photos showed some great nail work.

First time coming here and had a great experience! The ladies were all sooo nice and patient w me as I'm super picky about my nails. I got a gel mani and there are absolutely no flaws. I'm super satisfied and will be coming back again. Prices are very good too - gel mani is $30 and they accept card :)

My nail tech's name is Icy. I love my powder nails. I'm visiting from Los Angeles and I'm happy I found this nail place. Icy was sweet and added additional coats on my nails since they're so brittle. Great service!

Not good - did sns powder manicure and it was uneven and chipping as I was walking out. The manicurist was fine but not experienced. Never again!

Was in the area and stopped by here for a quick mani. Saw that its only $10--sold! Its a very small space, 4 tables and 2 foot spa station. The ladies are friendly but i think only the boss lady speaks english and can translate back to the other ladies? They carry color gel, essie, opi and one other brand which i never tried. I originally picked the opi shine but noticed the polish was super dry.. The lady said its sposed to be like that but i wasnt happy w the way it was settling in my nails so i asked her if she can change it to an essie polish. She didnt get upset abt this which i thought she would! I felt really bad!!! She complimented on the new essie color she was applyin and told me it looks very nice on my nails.. So i apologized for havin her change it. She told me i didnt hafto say sorry as long as i (customer) am happy!!! That made me so happy to hear. Ive gone to salons where they would be annoyed if i even mention there was a corner not painted. Im happy w my nails and cant stop staring at it!

I have read great reviews about this place and was not disappointed. Fast, clean and professional. It is not an upscale salon, but the treatment (I got pedi & gel polish) is great. Massage chairs, feet massage, warm towels, you name it... Big color selection and really cheap as well. Everything was sterile, clean and it smelled lovely. I would be happy to come back.

My experience here was great. I showed a picture of the design I wanted and Iris made it happen! I'm very satisfied with her compliant attitude and service. There was a short shoulder massage at the end which was a great ending to my manicure.

I came here yesterday originally, I wanted to go to a place down the street but I didn't have an appointment and they were booked. This place took me right away. Mani/pedi on the weekends = $28....weekdays it's $25, LOL. Anyway, the whole thing felt very rushed, which is really what disappointed me about this place. I asked the woman to specifically work on my callus and she did, but it did no really help. She hurt me multiple times when doing my cuticles because she was rushing and aggressive about it. Guess what? My cuticles look like a mess. She also used a brush (used to clean dirt from under fingernails) on y nail beds/cuticles!! So when I woke up today, the skin was all red. Overall the polish job came out OK, but I certainly would not go back.

Whatever you do, make an appointment for this place - Yelp has the option for you! And it guaranteed a spot for me. I was working in Fidi and couldn't find a decent nail salon that balanced quality and price. When I expanded my search, I found a few places in Chinatown that would be perfect. Unfortunately, last minute appointments are hard to come by. So again, make an appointment! Pretty Polished was the only one with availability. The salon is extremely small but clean enough. There were a lot of people who dropped in and wanted to get on the list, but waiting time for them was 1 hour minimum. Nail color selection was decent. They have a wide range of color. I really liked their gel color selection, because they carry a lot of solid and neutral/light color (which I liked!). I got a pedicure + gel french manicure done for around $57. My technician took her time and did a great job with my nails. They were cut, filed, and painted nicely. I would recommend this place if you are in the area. I would certainly come back if I am.

Got a gel manicure and it was fairly priced ($30) for the city in my opinion. My manicurist was very nice and patient, she took her time with my nails and got every corner of it! Didn't get her name but she was the younger one. The older one did my sister's nail which look great so they're both very good. Amazing job and quality work. Probably my new go to place in the city.

Tina did an amazing job on my SNS powder gel set. She was quick and efficient and the price was good too. I will definitely make this my go-to nail salon. Thank you Tina ! :)

My technician was really skillful and fast. With the price I paid, this is so worth it! I also love how they have such wide variety of colors to choose from for gel! Definitely is my new go-to place for mani :)

For a small local shop, my bf and I were impressed with the work. This was probably the cheapest pedicure I've ever gotten but one of the better ones!! Though there was only three workers and four customers in the shop, they made everything work and we only had to wait a couple minutes at a time. Only downside was that when I called to make an appointment, the lady who answered was pretty abrupt and hard to understand. Other that, I would definitely come back for another pedi!

Almost two weeks and my gel nails are still intact, except for a slight chip off one of the nails. The process itself was efficient. There is also a shoulder rub which lasts about two minutes. It ends with some lotioning. I wish my manicurist pushed the cuticles and painted a bit closer to the cuticle line instead of just cutting. She was pretty careful in getting the glitter onto my accent nails, which I appreciate. For $30 before tax, I expected a bit more (she was also on her phone for a bit in the beginning to answer a weChat message) but I'd give this place another chance if I'm in the area and need some nail work.

After my previous gel polish I got somewhere else chipped within a week, I was in need for a new set. Found this place on yelp and saw the price was reasonable, I booked the appointment online for color gel mani. The place is kinda small, but the nail tech was nice. She took me right away and began to remove my previous gel mani. My nails were wrapped in foil and soaked in acetone for about 5 minutes, but I wish they could soak a little bit longer. She then started filing and scraping off the gel vigorously. I felt like that much filing wasn't so good for my nails. Everything else went fine; she did cut off a lot of cuticles though. If you're not into cutting off a lot of cuticle, make sure you let them know. She gave me a glitter accent without charging extra, so that was pretty cool. Price is $30 for color gel mani, and if you pay credit card, there is sales tax. Two weeks later I'm pretty happy to see my nails are pretty much intact, except for the growth of course. Definitely a place that can make sure your manicure last a long time.

Went here yesterday for a gel manicure (ONLY $30) because it's close to home and an unbeatable price. The staff was friendly but mind it is a tiny little hole in the wall place so I suggest calling ahead or you might be waiting awhile as there were only 2 employees while I was there. They did a great job but it is a fairly basic manicure just a hot towel and some lotion beyond the manicure itself - I would definitely go back though!

I came in on a Saturday afternoon to get a gel manicure and was seated immediately. The nail salon has a nice variety of cute gel nail polish colors. I got my old gel manicure soaked off and got glittery pink french tips. The nail technician was able to easily replicate the nail design I wanted based off the picture I showed her. The service I received was quick and efficient. The manicure was decently priced and also included a massage at the end. I would definitely recommend this spot and will be back again.

So friendly and fast. But they only get four stars, because my nail chipped within 12 hours with a gel manicure. All good otherwise. - a haiku poem by MAV