Chiara B.
SerpAPI
Review for an online purchase.
The website has quite a lot of products and fair prices. However, the staff is uncapable of managing an online shop. First, the messed up the labels, so on the day of delivery the staff rang me multiple times since they sent me the wrong parcel. Then, they asked me to return the parcel - like if I was a post office.
When the correct parcel arrived, the products where packaged so poorly that a pesto jar got smashed in the shipment and inundated the box. The merchandise wasn't properly packaged, no buffer layers or paper - I would have expected that they knew how to ship fragile stuff.
It was my first and last order. Utter incompetence.